iBE.net Pricing, Features, Reviews & Comparison of Alternatives

iBE.net Reviews

iBE.net

Your Business in the Cloud

4.13/5 (12 reviews)
297     477

iBE.net streamlines the management of projects, time, expenses, time-off, billing, reporting, help desk, HR, and CRM - from both web and mobile. Our fully integrated system offers groundbreaking flexibility for a cloud product. Users benefit from a customized solution tailored to their business needs, and can use as few or as many features as they want. Complete with customizable workflows and powerful analytics, iBE.net drives significant improvements in productivity and profitability.
www.ibe.net

iBE.net Reviews (12)

Latest reviews

 Very solid product and this product will enable your business to scale

Evaluating iBE by the features for the price, there is no better product out there. We evaluated 15 PSA solutions, and iBE was the only product out there that could manage our professional service and software resale business from lead to opportunity to closure to project management to invoice. ...

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Reviewed 21st of March by Sam Melehy

 

 Using iBE in an IT services company 
Vendor responded

We are a medium sized IT Services company with offices in the UK, Switzerland, India and Singapore. We chose iBE as a cost effective solution to replace our inefficient timesheet and expenses process and reduce the amount of manual effort involved in consolidating data and billing our clients. ...

Read the full review
Reviewed 15th of March by Simon Hird

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iBE.net Pricing

Starting from: $299.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Free forever for 1-2 users, $299/month all-in for 3-9 users, iBE.net is competitively priced for businesses of all sizes at around $10-$15/user/month. We have clients up to 1,000 users and offer significant discounts for annual commitments and larger volumes. Contact us for a customized no-obligation quote!

Key Features of iBE.net

  • Time Tracking & Management
  • Overtime Tracking & System
  • Project & Task Management
  • Contact Management
  • Expense Management
  • Bank & Credit card Integration
  • Reporting & Analytics (Dashboards)
  • Billing & Invoicing
  • Leads & Opportunities Management
  • Employee Management
  • Customer Support & Ticket Management
  • Absence & Leave Management
  • Multi Entity & Multi-currency
  • VAT Supported
  • Configurable Workflows
  • Real-time Messaging & Alerts
  • Quick Books Integration
  • Sales force Integration
  • SAP Integration
  • Mobile Access

iBE.net Screenshots (6)

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Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Mac, Windows, Web-based
Supported Countries
Australia, Canada, Latin America, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to iBE.net

Benefits

-Fully integrated features accessible via mobile or web
-Easy to use and easy to get started with minimal deployment effort and cost
-Industry best practices already built in by professional services industry experts
-Flexible and customizable for your specific business
-Dedicated Customer Support Representative for every account

Videos

iBE.net Category Leaders

Reviews
Integrations
Mobile
Media
Security

#11 in Business Management

View full ranking
36
9
3
14
2
8

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Sam Melehy

Very solid product and this product will enable your business to scale

21/03/2017

Evaluating iBE by the features for the price, there is no better product out there. We evaluated 15 PSA solutions, and iBE was the only product out there that could manage our professional service and software resale business from lead to opportunity to closure to project management to invoice. It was also the only product that could meet our requirements without major surgery. The UI takes a little getting used to, but works great for our needs. When we do find bugs or other issues, customer support has been very responsive and fixed critical issues immediately. Expect to spend some effort up front on implementation because the product is very flexible and can be implemented in many ways (without writing code), but I would highly recommend iBE to any PS organization.

Pros

Flexible, scalable and covers the PSA process from lead to invoice.

Cons

UI takes some getting used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering iBE.net

I highly recommend the product. You will be a happier customer if you spend some time up front evaluating and analyzing your business requirements and how you want them implemented in iBE.

Source: Capterra
Helpful?   Yes   No
Read more
Simon Hird

Using iBE in an IT services company

15/03/2017

We are a medium sized IT Services company with offices in the UK, Switzerland, India and Singapore. We chose iBE as a cost effective solution to replace our inefficient timesheet and expenses process and reduce the amount of manual effort involved in consolidating data and billing our clients. As a PeopleSoft implementer, we are very familiar with HR systems and I'm delighted to be able to report that functionality wise, iBE has very good coverage. HR admin is effective dated which is good, the system is multi-company and multi-currency which was a crucial requirement for us and menu security allows us to restrict data access to only those who should see it. We've used a small implementation team (i.e. me) so it has been important to take each process in turn and make sure it is configured, data is loaded correctly and then tested thoroughly before releasing it to our consultants. The basic configuration is easy to do so long as you have a firm idea of your requirements before you start (as with any system configuration project) and the iBE guys have been very helpful with this aspect. We've implemented Absence, Expenses, and Timesheets and are looking at Staff Planning next. The help pages are extremely useful but we have developed custom user guides to show the system with our own data in it. The mobile apps lag slightly behind in their development so I would advise a full test cycle. I cannot fault iBE in the support they have given us; they have been extremely responsive to any enhancements we have requested and also to resolving the bugs that we have uncovered during testing and launch.

Pros

Flexibility, functionality, support provided by the vendor.

Cons

Some of the screens could be more intuitive. Mobile apps still rather immature. Security options should allow greater control than they do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering iBE.net

Test thoroughly

Source: Capterra
Helpful?   Yes   No

Response from Integrated Business Environment


Thanks for your review and comments. Much Appreciated!

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Motasem Ismail

MSI Review

14/03/2017

we always getting a lot of question about the system, I think the system is not that much easy to use and there are many quality issues, the support team is always helping us trying to give us the best effort but sometime we need a radical solution for the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Colin  Goodwin

Complete solution for Time & Expenses Recording, Approval and Billing

17/10/2016

We started using iBE for all billable and non billable time and expense processing and invoicing in January 2015. Our projects include straightforward Time & Materials, Fixed Price & Billable Milestone and also have more recently started using ad-hoc invoicing when required. iBE worked closely with us to help us manage any 'specific' requirements that can be required when we are delivering for very large customers with invoicing requirements that they dictate which might otherwise require us to have separate manual invoicing processes.

Pros

That it is an all in one solution, we can create invoices directly from time and expenses entered rather than having to export into another solution.

Cons

Sometimes it tries to be too helpful, defaulting in data that I have to then adjust .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
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Sam  Melehy

As a Professional Services Organization, you will never outgrow this product

01/02/2016

Pros: This product can handle any business requirement that you have as a PS organization, from CRM, to project management, resource management, time/expense, invoicing, integration with accounting systems, and dashboard/reporting. Ingeniously designed, the underlying software architecture of this platform gives tremendous flexibility in forms, data validations and workflows. The out-of-box system is very suitable for small organizations also. Cons: Usability is an issue, and they are working on this. The result is that the learning curve for new users can be somewhat longer than other systems. You can minimize this by simplifying menus and options for people that are doing specific things like time/expense reporting. Advice: Be prepared for putting in some effort into the implementation process. iBE.net will support you during the whole process and I think you will find that the investment is worth it. Overall, a great product and it will save you a lot of time/effort in running your business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Vaibhav Gupta

Highly Customizable product with awesome support

24/12/2015

Pros

It has the capability to bring my entire business on one platform and integration is seamless. I am able to manage my employees, contractors their time / expenses, resource allocations, project and task management. I was amazed how it allows me to bill my T&M, Fixed Prices, Retainer and milestones based complicated projects with a single click. Support staff is extremely responsive and knowledgable about their product.

Cons

So far we have been sailing smoothly and in case of any issues support staff helps immediately.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

10/10

Recommendations to others considering iBE.net

Ensure that your requirements are crisp and go for a phased implementation. Start with Time / Expenses /Approvals / Project / Invoicing and then graduate to CRM, Dashboards in second phase.

Source: Software Advice
Helpful?   Yes   No
Read more
Al Marcucci

Currently a new user, getting familiar with the platform

22/12/2015

Pros

Very good implementation team. Deep and comprehensive analysis of customer needs Realistic commitments.

Cons

Graphic presentations, but still very good, professional and modern

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering iBE.net

Share the most amount of details with the provider in order to obtain accurate evaluations and real timelines

Source: Software Advice
Helpful?   Yes   No
Read more
Fawn Scheer

Robust and highly customizable

22/12/2015

Pros

Designed to be adaptable to a range of business types/models, and very customizable Very responsive customer service

Cons

With so much robustness, there is a LOT of complexity in setting up the interface; it requires a lot of learning and understanding of nuanced processes, but my customer service experience has helped to overcome the obstacles. Documentation could use updating and expanding and on-boarding process could be streamlined

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering iBE.net

have a clear understanding of your company's needs and how your company deals with each individual process of information management; be sure someone in your company who is highly knowledgeable about its operations is assigned to evaluate it take time to consider how business information management might change or be impacted by implementing such a system

Source: Software Advice
Helpful?   Yes   No
Read more
Colin  Goodwin

Complete solution for time & expense recording & billing

17/12/2015

We started using iBE for all billable and non-billable time & expense processing and creating invoices in January 2015. Our projects include straightforward Time & Materials, Fixed Price and Billable Milestone and iBE have worked closely with us to tailor their software to support all the quirks that we requested which has given us the complete integrated solution we required.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Integrated Business Environment


Thanks Colin, credit goes to you and your team for exploring and implementing the end-to-end suite.

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Maryam Razmara

iBE.Net Review

03/10/2014

Pros

The product meet our needs, and the vendor is flexible to customize it with our new requirements.

Cons

I haven't had any problems with this product and/or vendor.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering iBE.net

Make sure you have a subject matter expert and business analyst in this process.

Source: Software Advice
Helpful?   Yes   No
Read more

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