iBE.net vs Kaseya BMS Comparison

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Overview

iBE.net is an integrated cloud solution that enables businesses to efficiently manage contacts, projects, tasks, time, expenses,...

Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$299.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(13)

5

4

3

2

1

6

6

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.1

(19)

5

4

3

2

1

5

11

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very happy with the improved workflow, and so many features available As well.
Very good implementation team. Deep and comprehensive analysis of customer needs Realistic commitments.
The help pages are extremely useful but we have developed custom user guides to show the system with our own data in it.

Pros

Good, for smaller 1-5 man operations it is recommended as it is simpler to configure and thus being less time consuming overall.
I love that the software does everything in one screen related to my ticket tracking system. I also like the quickbooks integration.
BMS is a serviceable CRM at a good price, but leaves a few things to be desired.

Cons

Since it all links together, not only do you save time, but you end up saving money and avoiding costly errors.
The mobile apps lag slightly behind in their development so I would advise a full test cycle.

Cons

Billing is a terrible, horrible, no good feature. You have to approve billing items, then create invoices, then go into each invoice and choose an invoice "template", then send them out to clients.
The ticketing system works well, there are some negative point to it as to automatically updating customers, you have to remember to apply templates to tickets in order for them to be updated.
Lack of some essential functionality that many bigger MSPs may need.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features72
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Approval Process Control
  • Assignment Management
  • Attendance Tracking
  • Auditing
  • Automated Billing
  • Automated Expense Input
  • Billable Hours Tracking
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Call Tracking
  • Categorization
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact History
  • Contact Management
  • Credit Card Integration
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Synchronization
  • Data Visualization
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Employee Management
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • HR Management
  • Help Desk Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Leave Tracking
  • Multi-Currency
  • Offline Access
  • Opportunity Management
  • Performance Management
  • Performance Reports
  • Pipeline Management
  • Procurement Management
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Recurring Billing
  • Reimbursement Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Template Management
  • Time & Expense Tracking
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets
  • Work History
  • Workflow Management
  • Total features40
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Approval Process Control
  • Assignment Management
  • Attendance Tracking
  • Auditing
  • Automated Billing
  • Automated Expense Input
  • Billable Hours Tracking
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Call Tracking
  • Categorization
  • Client Management
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact History
  • Contact Management
  • Credit Card Integration
  • Custom Fields
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reporting
  • Dashboard Creation
  • Data Import
  • Data Synchronization
  • Data Visualization
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Employee Management
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • HR Management
  • Help Desk Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Lead Management
  • Leave Tracking
  • Multi-Currency
  • Offline Access
  • Opportunity Management
  • Performance Management
  • Performance Reports
  • Pipeline Management
  • Procurement Management
  • Progress Tracking
  • Project Accounting
  • Project Estimating
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Prospecting Tools
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Records Management
  • Recurring Billing
  • Reimbursement Management
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Template Management
  • Time & Expense Tracking
  • Time Off Requests
  • Timesheets
  • Vacation Tracking
  • Widgets
  • Work History
  • Workflow Management

Integrations

  • Total integrations4
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

iBE.net vs. Kaseya BMS

See how iBE.net and Kaseya BMS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.