Icertis (ICM) vs ContractZen Comparison

Overview

The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into...

Instantly ready-to-use cloud service with contract management, board portal, VDR, eSignatures and more!

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(38)

5

4

3

2

1

19

16

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

(17)

5

4

3

2

1

13

2

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The solution is backed by a strong support team which is key to a successful implementation. The API framework is key to enable us to integrate the solution to our core operational systems.
The staff is very supportive and engaging. This helped make a super easy transition, with a great product.
Icertis has been a great partner and we are excited to continue our relationship well into the future.

Pros

They have built a solution not only for heavy-users, but also for those who only need some of their features. Again, value is really great.
Finding stuff is also easy. Ability to create datarooms is a good feature.
The value compared to price is great. Also, very fast and helpful support.

Cons

Lack of speed, perhaps this is hardware related.
I received no training on how to maximize this system and had to figure it out by myself.
Conversion of contracts are difficult when a business does not have a standard contract type.

Cons

DocuSign - gives error messages constantly in the CZ dashboard). The Search function does not work properly, not very efficient.
Difficult to understand how to run a decentralized organization with leases and service contracts by location.
No need for preparation workshops or time consuming configuration and coding.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features17
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Content Filter
  • Contract Drafting
  • Contractor Management
  • Custom Fields
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Employee Portal
  • Event Calendar
  • File Management
  • Forum / Discussion Board
  • Full Text Search
  • Lifecycle Management
  • Metadata Management
  • Milestone Tracking
  • Monitoring
  • Permission Management
  • Proposal Generation
  • Reminders
  • SSL Security
  • Task Management
  • Template Management
  • Third Party Integration
  • Version Control
  • Total features25
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Content Filter
  • Contract Drafting
  • Contractor Management
  • Custom Fields
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Email Invitations & Reminders
  • Employee Portal
  • Event Calendar
  • File Management
  • Forum / Discussion Board
  • Full Text Search
  • Lifecycle Management
  • Metadata Management
  • Milestone Tracking
  • Monitoring
  • Permission Management
  • Proposal Generation
  • Reminders
  • SSL Security
  • Task Management
  • Template Management
  • Third Party Integration
  • Version Control

Integrations

  • Total integrations13
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Icertis (ICM) vs. ContractZen

See how Icertis (ICM) and ContractZen stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.