IFS Field Service Management Pricing, Features, Reviews & Comparison of Alternatives

IFS Field Service Management Reviews

IFS Field Service Management

Field service management software

4.63/5 (4 reviews)
8,754     7,257

IFS Field Service Management software enables field service and maintenance organizations of all sizes to manage, track and monitor numerous service calls. The software provides a complete set of applications for field service companies - contact center, warranty management, project management besides mobile capabilities. IFS Field Service Management software offers both Web-based and on premise deployments.

IFS Field Service Management’s contact center feature automates overhead client service activities to focus on core processes such as request handling, technical support, and parts management. Moreover, this feature provides complete client details such as service history and contact details on a single page.

IFS Field Service Management’s project management feature creates a central repository storing project resources and service requirements. In addition, it sends automated notifications & alerts to field service teams and engineers providing details about the tasks assigned. IFS Field Service Management can be assessed from any mobile device 24/7.
www.ifsworld.com

IFS Field Service Management Reviews (4)

Latest reviews

 Works Great

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Reviewed 23rd of February by Lydia Calder

 

 We are happy with FSM except for not being able to scan inv numbers

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Reviewed 20th of September, 2016 by Deb Wood

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IFS Field Service Management Screenshots (4)

IFS Field Service Management screenshot: IFS Field Service Management - MapIFS Field Service Management screenshot: IFS Field Service Management - Technician portalIFS Field Service Management screenshot: IFS Field Service Management - Task ManagementIFS Field Service Management screenshot: IFS Field Service Management - Navigator

Specifications

Intended Users
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Devices Supported
Mac, Windows, Web-based
Supported Countries
Asia, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs

IFS Field Service Management Pricing

Pricing model: Subscription

Please contact IFS for pricing information.

Competitors Pricing

SME Complete

Starting from: $995.00
Pricing model: One-time License

Bella FSM

Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Kickserv

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Benefits

IFS Field Service Management software provides the complete range of applications, including warranty management, spare parts management, project management and contract management.
The software offers both on-premise and cloud-based deployments. IFS Field Service OnDemand, which is the web-based version of the software, is suited for small and medium-sized organizations.
Its warranty management feature automates claims management, which reduces warranty claim cycle time, billing inaccuracies, and claim errors.
The software provides a holistic view of spare part inventory across all warehouse locations.
IFS Field Service Management takes control of repair & service operations that increases stakeholders’ (i.e. clients, technicians, and operators) satisfaction.
The software is also accompanied by a native mobile application, which allows technicians and operators to access vital information online and offline.

Alternatives to IFS Field Service Management

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Lydia Calder

Works Great

23/02/2017

Pros

Easy to use layout, tracks technicians on a map, works well with Quick Books.

Cons

Doesn't sync sometimes, design looks outdated.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Deb Wood

We are happy with FSM except for not being able to scan inv numbers

20/09/2016

Pros

Dispatching our plumbers and merging with Quickbooks

Cons

We have spoken with several reps from Corrigo requsting to be able to scan inventory bar codes from the field instead of our having to plumbers enter each item sold by hand. This would make our system complete. Please make note of our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10

Recommendations to others considering IFS Field Service Management

All good except not being able to scan inventory bar codes

Source: Software Advice
Helpful?   Yes   No
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Rudy Goedhart

Very satisfied with FSM

27/05/2015

Pros

The FSM product is very adaptable and configurable (through Business Rules & Custom Screens), which has allowed our company to take on new tasks and provide new service offerings, with minimum implementation time. This has served us well in the past, and I feel we haven't even scratched the surface yet. IFS has been wonderful to work with, great partnership and assistance where we need it.

Cons

The designed method to accomplish certain tasks does not always meet our immediate requirement or desired efficiency. We have been able to overcome this through custom screens and user defined fields, in combination with the business rules. Sometimes you have to get creative.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering IFS Field Service Management

Request a Demo, ask the experts to show you how IFS FSM can fulfill your requirements.

Source: Software Advice
Helpful?   Yes   No
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Beth Thompson

Verified Reviewer

29/12/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

5/10
Source: GetApp
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