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IFS Field Service Management vs Vonigo Comparison

Overview

IFS FSM is an AI-based omni-channel field service management solution that helps manufacturers and distributors manage job...

Vonigo is a cloud-based business management platform that helps increase sales and streamline operations of field service organizations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$98/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(22)

5

4

3

2

1

12

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(71)

5

4

3

2

1

52

17

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Nice to know we are working with a company that is ahead of where we are.
Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Very easy to use and a lot of functionality to customise the product. Friendly support team when needed and always get the job done.

Pros

The measure of a great SW system is their customer service and Vonigo's customer service is outstanding.
I love the fact that if you do even need the help desk they they are there for you. I really like the ease of use that Vonigo provides.
We use Vonigo for our day-to-day operations and are thrilled with it. It helps us organize our schedule, our customer database, and to help us book jobs quickly and easily.

Cons

It's bothersome to open it sometime since you cannot pin it to task bar.
Understanding it’s basics is key to avoid its complexity.
Difficult to isolate/trace bugs. Upgrade process is not well documented and does not often go smoothly.

Cons

If you make a mistake scheduling a new customer it takes over 20 mins for the appointment to disappear from the schedule. It is also difficult to send a customer an invoice.
This system keeps me organized even on the most demanding and craziest days.
The time savings alone in book keeping per month will more then pay for the service.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features43
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Appointment Management
  • Asset Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Barcode Support
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Routing
  • Case Management
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In / Out
  • Collections Management
  • Commission Management
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Time Tracking
  • Equipment Tracking
  • Estimating
  • File Management
  • Forum / Discussion Board
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Capture
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multimedia Support
  • Partial Payments
  • Payroll Integration
  • Permission Management
  • Physical Asset Tracking
  • Price Management
  • Project Management
  • Project Notes
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • ROI Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Returns Management
  • Role Management
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Serial Number Tracking
  • Status Reporting
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Timesheets
  • Transaction History
  • URL Customization
  • User Management
  • Video Management
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features140
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Appointment Management
  • Asset Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Availability Management
  • Barcode Support
  • Billing & Invoicing
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Center Management
  • Call Routing
  • Case Management
  • Claims Management
  • Client Management
  • Client Portal
  • Clock In / Out
  • Collections Management
  • Commission Management
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profile
  • Employee Time Tracking
  • Equipment Tracking
  • Estimating
  • File Management
  • Forum / Discussion Board
  • GPS
  • GPS Integration
  • Geographic Maps
  • History Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Capture
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multimedia Support
  • Partial Payments
  • Payroll Integration
  • Permission Management
  • Physical Asset Tracking
  • Price Management
  • Project Management
  • Project Notes
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • ROI Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Returns Management
  • Role Management
  • Role-Based Permissions
  • Route Management
  • Route Optimization
  • SMS Integration
  • SSL Security
  • Sales Reporting
  • Sales Tax Management
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Serial Number Tracking
  • Status Reporting
  • Status Tracking
  • Subcontractor Management
  • Summary Reports
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Timesheets
  • Transaction History
  • URL Customization
  • User Management
  • Video Management
  • Work History
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations3
  • Dropbox Business
  • Google Calendar