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IFS Field Service Management Logo

IFS Field Service Management

Field service management system for businesses of all sizes

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IFS Field Service Management Features

Features Summary

Functionality

4.6

/5

22

Total features

67

9 categories

IFS Field Service Management features

Accounting Integration
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Billing & Invoicing
CRM
Calendar Management

Common features of Scheduling software

API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Approval Workflow
Attendance Tracking
Automated Scheduling

Price starts from

65

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

22

Price starts from

65

Per month

learn more

Total Features

67

Unique features

  • Facility Scheduling

  • Vendor Management

  • Room Booking

  • Class Scheduling

Functionality

4.5

/5

2.6K

Price starts from

49

Per month

visit website

Total Features

134

Features in Common

53

Unique features

  • For HVAC Companies

  • Availability Management

  • Email Management

  • Receipt Management

Functionality

4.3

/5

4.3K

Price starts from

50

/user

Per month

learn more

Total Features

111

Features in Common

20

Unique features

  • General Ledger

  • Knowledge Base Management

  • Accounts Payable

  • Online Invoicing

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Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IFS is Perfect

Reviewed 2 years ago

I use IFS in finance (accounts payable) side, create lots of reports for users and generate them to test them and making them perfect as IFS helps a lot.

Pros

IFS is windows based and the only software (as far as I know) that contains finance and HR module inside. Very easy to check your data, easy to learn and easy to book items (invoices, statements) IFS has also lots of reports and also they can be modified easily. IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.

Cons

Looking at the finance side, the auto-matching feature of IFS sometimes makes it complicated and this feature cannot be stopped by users. Also if an invoice has more than certain amount of POs, IFS cannot adopt them all at the same time. If a PO has more than certain units inside, IFS cannot sort them A to Z again because of limits. The checking of the status of a PO module should be improved. There is no IFS forums like other software to find a solution from web.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Innovative ERP that is challenging the Norms of ERP industry

Reviewed 2 years ago

I am a business analyst and functional consultant associated with IFS ERP for more than 2 years. Involved in Implementation and surely can comment on the capabilities of the application in terms of business process handling and reporting needs, even in the most traditional and compounded scenarios it has answers to satisfy the customer needs and always on the edge to enhance application strength by developing more scenarios and options which help customers to achieve overall organization goals.

Pros

It is for the challengers those are open to explore new possibilities in the era of innovation & depicting result in the industries of most complex scenarios and business processes .

Cons

It becomes very rigid in terms of customization and repetitive actions are required to keep the process in check.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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IFS software covers all aspects of field service and it's highly configurable. Implementation and support services could be improved.

Reviewed 4 years ago
Pros

Rich functionality - it covers all aspects of field service, including route optimization, dispatch, inventory, order management, pricing, etc. In addition, it's highly configurable (business rules/sync rules) and very flexible to integrate with other applications.

Cons

We had many struggles adjusting it for performance, shortage of knowledgeable consultants, support can be improved, documentation is lacking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Concise, supportive and efficient

Reviewed 5 years ago

It does everything that we have been trying to do over the past few years for the contact centre customer services team. Our customers are being looked after so much better than before as agents are able to have full visibility of their details, history, etc.

Pros

Efficient use of data organisation and seeing the customer view all in one screen is so much easier. Also handy that we can choose what we need through their modular approach.

Cons

A little long to implement but well worth it once all in place. Overall a good experience as we went with them after having issues with our original choice. Should have just bitten the bullet and spent that much ore for bespoke.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User, support and administrator for 3 years as end user customer

Reviewed 4 years ago

Upgraded from old ERP software to give better financial and manufacturing reporting

Pros

simple interface and ease of navigation. error messages are fairly intuitive and after only a few months of usage can be self rectified without the need of on site consultants

Cons

Some administrative tasks can be a bit clunky. Initial setups have to be correct as some changes are not changeable

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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So much functionality

Reviewed 4 years ago
Pros

All of the functionality that we need in one company. There was no need to bolt on modules from third parties that may or may not function properly throughout the system.

Cons

Implementation was a little rocky but I think that this depends greatly on the implementation team. Luckily our PM was awesome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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We are happy with FSM except for not being able to scan inv numbers

Reviewed 6 years ago
Pros

Dispatching our plumbers and merging with Quickbooks

Cons

We have spoken with several reps from Corrigo requsting to be able to scan inventory bar codes from the field instead of our having to plumbers enter each item sold by hand. This would make our system complete. Please make note of our needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid product for field service management

Reviewed 4 years ago

The Sales and Management team at IFS are committed to making each install successful. They are very willing to work to get customers where they need to be.

Pros

Can handle any maintenance, repair or support scenario; Flexible; Highly configurable; User interface is intuitive; Data import/export feature very easy

Cons

Business rule creation is not intuitive Customer Portal lack a significant amount of functionality needed Warehouse portal requires a lot of work to tune for efficiency. It is not useful out of the box.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New User

Reviewed 4 years ago

Too early to say as we are new to IFS. Time will tell. Once we are fully implemented we can give a better review of FSM field service management.

Pros

Product rich, lots of flexibility and configurations. A full suite capability is a major draw. Capability to connect to IFS ERP.

Cons

Documentation is somewhat lacking. IFS staffing seems to be running thin on people and while they are great people they seem overworked and spread too thin.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very satisfied with FSM

Reviewed 7 years ago
Pros

The FSM product is very adaptable and configurable (through Business Rules & Custom Screens), which has allowed our company to take on new tasks and provide new service offerings, with minimum implementation time. This has served us well in the past, and I feel we haven't even scratched the surface yet. IFS has been wonderful to work with, great partnership and assistance where we need it.

Cons

The designed method to accomplish certain tasks does not always meet our immediate requirement or desired efficiency. We have been able to overcome this through custom screens and user defined fields, in combination with the business rules. Sometimes you have to get creative.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Configuration adventure

Reviewed 4 years ago
Pros

Superbly elaborate and granular. It will eventually do everything we need to achieve and more and all within one solution

Cons

Functionality and data schema may require modification to meet your business need which will complicate implementation and lengthen cycle

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IFS ERP

Reviewed 2 years ago

We are switching from a 20 year old system so IFS really is a big leap in the right direction. Understanding it’s basics is key to avoid its complexity.

Pros

IFS is an erp I other so many features. Being in the automotive industry this is a great plus. You can find several options to suit all your needs.

Cons

Being so full of features it makes it complex to start using the system. The learning curve is difficult to master and will take you and your team quite some time to get used to it.