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IFS Field Service Management Logo

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Field service management system for businesses of all sizes

(8)

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IFS Field Service Management Pricing

Pricing overview

Value for money rating

4.3

/5

23

Price starts from

65

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Contact IFS for pricing information.

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Reviewers who mentioned pricing said:

CM
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Celso M.

Consumer Services, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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IFS software covers all aspects of field service and it's highly configurable. Implementation and support services could be improved.

Reviewed 6 years ago
Pros

Rich functionality - it covers all aspects of field service, including route optimization, dispatch, inventory, order management, pricing, etc. In addition, it's highly configurable (business rules/sync rules) and very flexible to integrate with other applications.

Cons

We had many struggles adjusting it for performance, shortage of knowledgeable consultants, support can be improved, documentation is lacking.

NB
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Neshica B.

Telecommunications, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Has everything needed to manage field agents and to manage MTTR

Reviewed 2 years ago

We have just implemented the solution and thusfar it has met our expectations. When implementing ensure that you budget for training as you will only get the true value if people use the system correctly and to its full capability.

Pros

IFS Field Service Management has all the essential features that enable efficient dispatch and management of field agents. It has a robust reporting capability and dashboards. It assists in managing vendors as well as customer experience. The field agents app has everything a field agent needs to update a work order and provides management visibility.

Cons

It is expensive. We use it at a large telecommunications provider and for the scale of the usage and the functionality required it makes sense. It is significantly more expensive than other SAAS products and one has to also budget for implementation costs

DR
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Dave R.

Industrial Automation, 201-500 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IFS FSM in the Machine Tool WOrld

Reviewed 6 years ago
Pros

FSM is highly adaptable. The software allows us to modify the software ourselves where other software require their staff to make changes with a cost to us. We have been able to adapt the software to meet our business needs.

Cons

The dropship solution provided out of the box does not match our business model. We have been able to over come this hurdle with a small amount of custom code provided by IFS.