Process360 Live Reviews - Pros & Cons, Ratings & more

Onspring

Process Street

Bitrix24

Visio

HOPEX Platform

ADONIS BPM Suite

Mavim

Turn process into advantage with iGrafx360 Live and drive true transformation.

Process360 Live

Web-based

Windows

Managing Director

IGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.

IT Technical Recruiter

IGrafx excellent product has help our organization to build many models of the organisation quickly and effectively. The Product is simple and easy to use and it enables a wide variety of model types.

Managing Partner

I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.

Production Manager

I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.

Lead Solution Consultant

I am frustrated when forced to use other tools.

Process Improvement Manager

The iGrafx team was and continues to be supportive of requests for information, quotes, training, issues encountered, etc. Would highly recommend iGrafx.

IGrafx is great for meeting the requirements of the regulation standarts.

Student

One things that i don't like mainly is when I am moving the flow charts it accidentally move the connecting lines within them which can cause some confusions.

Performance Improvement Consultant

At first, the interface is intimidating and has a learning curve, if you don't receive training.

Process Architect

Could use a license that is a cross between Architect and Web Diagrammer that allows limited Architect capability such as adding process objects and content.

Wrike

SimScale

Great partnership to help us be successful. 

Tool that grows with your organization 

Kelly - Thank You so much for the great review and for your support of iGrafx.  You will be happy to know that v17.5 (releasing on Jan 2) will provide even greater integration between the client and web.  

iGrafx is one of the most suitable and ideal solution for increasing efficiency of business processes and enable strengthened business process management through bringing in process enhancement and quality assurance. It is strongly connected to RPA and Six Sigma and Lean model to extract business efficiency to most desired level.
It is one of the most convenient and remarkable solution which is widely known in the market and have more good feedbacks already recorded.

iGrafx is the face of business process transformation for enduring value which lasts forever !

I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart.

Great flowcharting software

Thank You George for your review. We heard you and are consistently looking for ways to improve our help files and tutorials. The latest release of iGrafx contains more detail and useful videos that provide instruction on some of the more widely used functions of iGrafx. Additionally, soon we will be releasing a new virtual training system to allow users to take courses on-demand. 

Thank you for your continued use and support of iGrafx.

iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.

iGrafx is great for meeting the requirements of the regulation standarts

Thank you Nicolas for your support and use of iGrafx. We also appreciate your candor about support response times. Support of our customers is something we definitely take very seriously and will look into. 

I've enjoyed the software and have had an overall positive experience with it.  I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.

iGrafx Process for Six Sigma

Thank you Kurt for your review and honest feedback. We are sorry to hear that you did not get what was needed from your training.  We would like very much to chat with you about defining a training session that is specific to the needs of your organization. Please contact us: http://ow.ly/q01p50z12JD



iGrafx helps us to meet the requirements of various regulations

4aBetterBusiness has used iGrafx to achieve transformational results with clients, with payback in months. iGrafx has always been at the forefront of introducing useful functionality that is easy to use. 

Best Support for Implementation of Process-Based Management

Paul 
Thank You for your continued use and support of iGrafx.  

IGrafx excellent product has help our organization to build many models of the organisation quickly and effectively.The Product is simple and easy to use and it enables a wide variety of model types.

iGrafx is easy to use and great tool for documentation. 

Thank You Rohit for your review and continued use of iGrafx.  We would be curious to speak to you about the element structure you mention.  

It was easy to get started. Even if not using the app for a stretch of time I was able to pick up where I left off with little effort.

Tool of Choice

Easy sales process and price is excellent

Hey Brian
Thanks for the great review.  We would be happy to set up some time with you for a review of the shape library and toolbar. Just let us know.

My iGrafx experience goes back 10 years with former employer.  50+ people in BPM team documenting processes.  When I left to come to my current employer (less than 800 employees) with the task to create a BPM team from the ground up, iGrafx was a MUST HAVE/DEAL BREAKER request for me to be successful with my job.  The iGrafx team was and continues to be supportive of requests for information, quotes, training, issues encountered, etc.  Would highly recommend iGrafx....

Incredible Process Documentation & Simulation Software 

iGrafx helps me get a diverse team to focus on what the true business problem is that needs to be solved / documented so that new features can be implemented, or changes fully understood.  Often I am in a meeting to help identify reporting needs, and hear new requirements or notice the business team is stalled while systems is going full-steam-ahead.  I will use iGrafx to better define the business need - which helps business articulate their needs and system to modify what they planned to deliver to better meet business needs.  
There have been multiple occasions (and I expect many more in the future) where system uses the iGrafx process model as their primary business requirements guide. 

Requirement Elicitation  - superb

Thank you for review and support of iGrafx

My personal experience has been fantastic.   I love the features and product support.   For my company, the experience has been very positive.   

CSAA Business Process Modeling using iGrafx Cloud

I have had a great experience with iGrafx. Everyone I have communicated with from the company has been extremely helpful. 

iGrafx Review

Thank you Lindsay for this kind review.  You will be happy to know that we are currently working on an enhanced customer support portal for training and support.  

Process for Six Sigma is a great piece of software that is fairly intuitive to learn. The learning curve is not steep yet the product is quite powerful. It is clearly a mature product because I could not think of a process scenario that would not be able to be configured in the product. The ability to define variables within the software allowed me to customize it to exactly suit my use-case with specific clients. The on-screen simulation execution is an impressive thing to show to clients.

Process for Six Sigma is great

Hello Patrick

We really appreciate you taking the time to leave these nice expressions and for your support of iGrafx.  

It may be of interest to you that we now offer a subscription based model that may help with license expiration you mentioned.  If you would like more information, please do not hesitate to contact us.

My organization could easily provide a whole process landscape to all relevant people by using the online platform and the reporting. We soon also plan to use the Human Workflow component to make it easier for people to work in a process and provide all relevant information in standardized forms.

Very easy to use and incredibly intuitive for a BPM Software

Thank You Katharina for the wonderful review and for your support and use of iGrafx. 

Quality Product

I really like this software, I like the way that you can use it, but you need to know how to use it.

iGrafx a great tool for business

Wonderful experience from contract to implementation. Great customer support and wonderful product. 

Wonderful software and stellar customer service

Great experience in creating models and diagrams to organize my projects.

Amazing workflow diagrams!

Due to the less than straightforward UX for the advanced features, we have mostly used this for basic process diagramming. For that this is great but that is not the full value of the product.

Basic stuff is easy to do in this app

Thank you Adesh for your review and thank you for your continued support. 

We would love to chat with you further regarding the more advanced features you speak of and how we can help with tutorials or training. Please contact us:  http://ow.ly/zj7P50z13va 

It has been helpful with documenting the process flows

iGrafx-CSAA

Thank You Vinay for your continued support and use of iGrafx

I have used it for over 20 years and still love it.  I am frustrated when forced to use other tools.

Process360 Live Reviews (2025)

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Pros and cons

36 reviews