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iLobby Logo
iLobby

Facility and Visitor Management for Complex Enterprises

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(9)

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iLobby Reviews - Page 2

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122 reviews

Recommended

SC
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Scott C.

Warehousing, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product/Service

Reviewed 5 years ago

Although I don't get to use it much, I do maintain the hardware and software for the devices utilizing the iLobby service, and I can say that it has been pleasantly simple. The straightforward UI makes almost any user capable of understanding and completing sign-ins for our office. As far as an experience from a business perspective, it's hard to deny the convenience allowed to our receptionist who can remain on the same floor as the rest of the company and not have to waste time or money managing the front door of our office.

Pros

Ease of use and convenience on tablet OS makes the visitor/contractor sign in experience much more efficient and user-friendly. At a company with multiple warehouses and many summer student/temporary employees, this service is a huge help in keeping track of hours and helps enforce security for our office entry points as well.

Cons

Already wrote my cons in a previous review regarding online messaging support, however after having a direct line of communication with an account coordinator, we have yet to have any further problems in acquiring assistance for the iLobby service.

MM
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Mario M.

Security and Investigations, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby supporter

Reviewed 4 years ago

I love this software as it not only allows me to track who's in the building in real time but I do have too many keys in our security desk key press and this product allows me to conduct a monthly audit to see which keys get signed out the most. The keys that have been rarely signed out in the last 365 days are put in a different key press in the security office now.

Pros

I have been using pen and paper since 1998 and the iLobby is a very good way of tracking guests, contractors and visitors in real time and the app is awesome as I can see who's in the building on weekends and week nights when I am not here.

Cons

I would like the software to be able to bring up a person's name that has signed in in the past instead of having the person sign in on a daily basis. We use this software for some of our cleaners and they have to sign in every day and take their picture.