iM3 SCM Suite Pricing, Features, Reviews & Comparison of Alternatives

Pros
Cloud based, can access from anywhere on any device. Also the customer service. The team at iM3 is very responsive and takes care of issues immediately to get our teams the solutions they need. The team at im3 also offers customization which is key in an industry where demands are different from customer to customer.

Cons
Inability to work with multi-currencies - if this could be a global software it would allow our teams in Europe and Canada to use without switching between multiple platforms

Rating breakdown

Likelihood to recommend: 10/10

Pros
Inventory:Ease of receiving, scanning and issuing. Service Work Orders are done both in the shop and through the use of a Mobile App which works very well. Sales Orders are used to invoice Over the Counter Parts. The inventory processes require more time however the accuracy is much better. What I love about the iM3 team is they listen to our needs such that the software continues to be improved and enhanced.

Cons
The reports were lacking when we first got on the system. Those using the system continue to make suggestions for additional reports, so the list of reports to choose from has increased.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use and navigation, support staff

Cons
integration with QB, cloud based application

Rating breakdown

Likelihood to recommend: 9/10

Pros
The ease of tracking parts is huge. The ability to create a purchase order from the work order screen is a great feature. Sales orders and work orders and very simple to make and process. If you have any question they always answer the phone and help.

Cons
Some of the easiest tasks take a little too long. Reporting is one. The reports are there, it is a matter of finding them. One other I can think of is putting parts back after they have been issued to a w/o or s/o (these are things they are aware of and are finding a fix). This is a good system.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Very innovative. im3 continues to add features to enhance the product. Their team spent many hours with our people to understand our business. Unlike other software developers that have a product that you need to make work for your operation, IM3 designs there software around you business. We presented some unique challenges with multiple locations and operations that they were able to address.

Cons
in the beginning the weak link in the program was the report generation. By working with IM3 customized reports are being developed as our needs change. a few to many key strokes to complete some tasks, but the newest version that is about to be released has addressed many of these issues.

Rating breakdown

Likelihood to recommend: 10/10