iM3 SCM Suite Pricing, Features, Reviews & Alternatives

iM3 SCM Suite

Supply Chain, Warehouse, Asset & Field Serv. Mgmt. Cloud App

4.29/5 (17 reviews)

iM3 SCM Suite overview

What is iM3 SCM Suite?

iM3 SCM Suite is a cloud-based supply chain management solution designed to help small to midsize enterprises organize and automate distribution, warehousing, manufacturing, inventory, eCommerce and more. The platform's product requirements functionality streamlines the purchasing process by displaying reordering suggestions alongside inventory levels.

iM3 SCM Suite enables businesses to manage the entire sales order process, from initial quotes to picking items, packaging and delivery. Users can handle customers, contacts, credit limits, shipping/billing details, and more. Primary features include barcode scanning, time and attendance recording, labelling, and dashboards. iM3 SCM Suite's vendor management module allows teams to streamline supplier communication and maintain contracts, compliance and advance ship notices (ASNs).

The software's warehouse management functionality assists organizations with receipt management, disposition of goods, cross-docking and returns. The platform integrates with various third-party applications including QuickBooks, Sage, Magento, BigCommerce and iBeacons.
www.peopleplussoftware.com

Pricing

Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
iM3 SCM Suite screenshot: iM3 SCM Suite mobile dashboard screenshotIM3 TechnologyiM3 SCM Suite screenshot: iM3 SCM Suite work order details screenshotiM3 SCM Suite screenshot: iM3 SCM Suite digital signature screenshotiM3 SCM Suite screenshot: iM3 SCM Suite work order receipt screenshotiM3 SCM Suite screenshot: iM3 SCM Suite barcode scanning screenshotPeoplePlus Software, Inc. - iM3 SCM Technology

iM3 SCM Suite user reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.2
  4.2
  4.6
Joel S.

Great product

Used daily for 6-12 months
Reviewed 2019-08-30
Review Source: Capterra

Pros
Good communication from development related to upcoming features. Easy to pull data and dump. We are still learning as we have not been in the system very long.

Cons
Setting User restrictions is a bit cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bill U.

Capable of greatness but falls short.

Used daily for 2+ years
Reviewed 2020-10-29
Review Source: Capterra

If feels like you are always "Putting up with" the program. For the large and ongoing financial investment we have with this program vs. our last program, we feel like there is definitely diminishing return on our investment. We aren't getting the improvement we paid for.

Pros
Cloud based and mobile integration. We are able to access this program from anywhere which affords us a lot of flexibility.

Cons
There are too many steps to all processes. Both work order and sales orders require many steps to generate and close out. We have had customers often ask if we were still working on their bill. The interface is too cluttered. There is certain information and input fields that are needed on every action used in the program yet the interface is cluttered with input fields and information that should be buried and an additional info tab. For example, the work order screen should look like the WO completion screen. It only has the info we need and everything can be viewed in one spot. There are some functions that we really enjoy but could use some simple tweaks to make them great. For example, the parts request dashboard is really nice, but we can't edit it and we can't leave notes on the desktop side. This would make this an extremely useful utility. Additionally, there isn't a very good work scheduler built in. We are paying good money for this program yet we use Google calendar to do our shop scheduling. One very big downfall with the program is that a lot of the information about a customer or part doesn't have a quick view function. For example, there is no core bank where we can simply search a customer and see if there are any cores that are owed to us. We have to manually search the part and see if they still owe us some cores. There is also a steep learning curve and the program doesn't feel natural to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Charron E.

FEEDBACK

Used daily for 6-12 months
Reviewed 2020-10-20
Review Source: Capterra

Overall experience is okay, again it could be better. SRTs need to be updated, tasks need to stop duplicating. Clock in system needs to change.

Pros
I like being able to add employees to different jobs, as well as add tasks to different jobs. Also there is the ability to delete invoices fast if there is an error.

Cons
the SRTs needs to be updated. The inconsistency of being able to use all of the features hurts the software. There are times where tasks are duplicated automatically, there are times were glitches occur in the system when back order parts that are not back ordered can keep you from closing out an invoice. There is also the issue if a model year is added than the equipment code is not added. The overall speed of the application can be delayed at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Dhrumil P.

Very good software

Used daily for 2+ years
Reviewed 2019-08-28
Review Source: Capterra

We are a company with employees in different states and regions, and this software allows us the ability to use one ERP system for our entire North American operation regardless of employee location. Being a cloud based solution makes it simple to access on any device with internet. Great customer service and support team!

Pros
Cloud based, can access from anywhere on any device. Also the customer service. The team at iM3 is very responsive and takes care of issues immediately to get our teams the solutions they need. The team at im3 also offers customization which is key in an industry where demands are different from customer to customer.

Cons
Inability to work with multi-currencies - if this could be a global software it would allow our teams in Europe and Canada to use without switching between multiple platforms

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian D.

IM3 System (People plus software)

Used daily for 2+ years
Reviewed 2020-10-20
Review Source: Capterra

I work on the parts side of it and we were able to do away with all of our notebooks (5-6) that we'd have to keep track of what part goes where when it comes in because our old software was not accurate and had some issues with that particular information.

Pros
It allowed us to keep better track of parts we owed to our other locations (service trucks), customers (back ordered parts), parts specifically for jobs or over the counter parts sales. For those that are not good with computers, they can still use it for what they need it for while others can use it more in depth as well!

Cons
Updates - like anything, the software is constantly improving (which is great), but when an update is done, sometimes little things get lost in the shuffle.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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iM3 SCM Suite pricing

Contact PeoplePlus Software for monthly fee, onsite/off-site implementation and training.

iM3 SCM Suite features

API
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Inventory Management
Mobile Access
Work Order Management

Access Controls/Permissions (645 other apps)
Audit Management (541 other apps)
Audit Trail (523 other apps)
Compliance Management (656 other apps)
Customizable Reports (553 other apps)
Data Import/Export (616 other apps)
Document Management (759 other apps)
Reporting & Statistics (809 other apps)
Reporting/Analytics (1026 other apps)
Search/Filter (610 other apps)
Status Tracking (521 other apps)
Third Party Integrations (729 other apps)
Workflow Management (671 other apps)

Videos and tutorials

Additional information for iM3 SCM Suite

Key features of iM3 SCM Suite

  • 3PL Management
  • Alerts/Notifications
  • Asset Tracking
  • Barcoding/RFID
  • Category Customization
  • Dispatching
  • Electronic Signature
  • Fleet Management
  • Fuel Tracking
  • GPS Tracking
  • Kitting
  • Maintenance History
  • Order Fulfillment
  • Parts Inventory Management
  • Payment Collection in the Field
  • Planning Calendar
  • Position Managment
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Quality Management
  • Quotes/Estimates
  • Receiving/Putaway Management
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Time Clock
  • Tire Management
  • Vehicle Information
  • Warranty Tracking
View All Features