iM3 SCM Suite Features

iM3 SCM Suite

Supply Chain, Warehouse, Asset & Field Serv. Mgmt. Cloud App

4.29/5 (17 reviews)

iM3 SCM Suite Feature Summary

  • 3PL Management
  • Alerts/Notifications
  • Asset Tracking
  • Barcoding/RFID
  • Category Customization
  • Dispatching
  • Electronic Signature
  • Fleet Management
  • Fuel Tracking
  • GPS Tracking
  • Kitting
  • Maintenance History
  • Order Fulfillment
  • Parts Inventory Management
  • Payment Collection in the Field
  • Planning Calendar
  • Position Managment
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Quality Management
  • Quotes/Estimates
  • Receiving/Putaway Management
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Time Clock
  • Tire Management
  • Vehicle Information
  • Warranty Tracking

Competitor Feature Comparison

3PL Management
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Asset Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
CRM
Calendar Management
Check-in/Check-out
Collaboration Tools
Compliance Management
Compliance Tracking
Contact Database
Contract/License Management
Cost Tracking
Cross Docking
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Demand Forecasting
Depreciation Management
Discount Management
Dispatch Management
Document Management
Document Storage
Drag & Drop
EDI
ERP
Electronic Signature
Employee Scheduling
Equipment Management
Equipment Tracking
File Storage
Fleet Management
Forecasting
Forms Creation & Design
Forms Management
Fuel Tracking
GPS
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Kitting
Labeling
Labor Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Location
Online Time Clock
Order Fulfillment
Order Management
Order Processing
Package Tracking
Parts Management
Payment Collection in the Field
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Project Management
Purchase Order Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Real Time Data
Real Time Reporting
Real Time Synchronization
Receipt Management
Receiving/Putaway Management
Recurring Appointments
Recurring Tasks
Reminders
Repair Tracking
Reporting/Analytics
Reservations Management
Returns Management
Routing
Sales & Operations Planning
Sales Orders
Scheduled / Automated Reports
Scheduling
Self Service Portal
Service History
Shipping Labels
Shipping Management
Status Tracking
Subcontractor Management
Supplier Management
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Transportation Management
User Management
Vehicle Information
Vendor Management
Warehouse Management
Warranty Tracking
Work Order Creation
Work Order Management
Workflow Management
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3PL Management
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Asset Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
CRM
Calendar Management
Check-in/Check-out
Collaboration Tools
Compliance Management
Compliance Tracking
Contact Database
Contract/License Management
Cost Tracking
Cross Docking
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Demand Forecasting
Depreciation Management
Discount Management
Dispatch Management
Document Management
Document Storage
Drag & Drop
EDI
ERP
Electronic Signature
Employee Scheduling
Equipment Management
Equipment Tracking
File Storage
Fleet Management
Forecasting
Forms Creation & Design
Forms Management
Fuel Tracking
GPS
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Kitting
Labeling
Labor Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Location
Online Time Clock
Order Fulfillment
Order Management
Order Processing
Package Tracking
Parts Management
Payment Collection in the Field
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Project Management
Purchase Order Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Real Time Data
Real Time Reporting
Real Time Synchronization
Receipt Management
Receiving/Putaway Management
Recurring Appointments
Recurring Tasks
Reminders
Repair Tracking
Reporting/Analytics
Reservations Management
Returns Management
Routing
Sales & Operations Planning
Sales Orders
Scheduled / Automated Reports
Scheduling
Self Service Portal
Service History
Shipping Labels
Shipping Management
Status Tracking
Subcontractor Management
Supplier Management
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Transportation Management
User Management
Vehicle Information
Vendor Management
Warehouse Management
Warranty Tracking
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
3PL Management
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Asset Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Barcoding/RFID
Billing & Invoicing
CRM
Calendar Management
Check-in/Check-out
Collaboration Tools
Compliance Management
Compliance Tracking
Contact Database
Contract/License Management
Cost Tracking
Cross Docking
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Delivery Tracking
Demand Forecasting
Depreciation Management
Discount Management
Dispatch Management
Document Management
Document Storage
Drag & Drop
EDI
ERP
Electronic Signature
Employee Scheduling
Equipment Management
Equipment Tracking
File Storage
Fleet Management
Forecasting
Forms Creation & Design
Forms Management
Fuel Tracking
GPS
Inspection Management
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Job Management
Kitting
Labeling
Labor Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Location
Online Time Clock
Order Fulfillment
Order Management
Order Processing
Package Tracking
Parts Management
Payment Collection in the Field
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Project Management
Purchase Order Management
Purchasing & Receiving
Quality Management
Quotes/Estimates
Real Time Data
Real Time Reporting
Real Time Synchronization
Receipt Management
Receiving/Putaway Management
Recurring Appointments
Recurring Tasks
Reminders
Repair Tracking
Reporting/Analytics
Reservations Management
Returns Management
Routing
Sales & Operations Planning
Sales Orders
Scheduled / Automated Reports
Scheduling
Self Service Portal
Service History
Shipping Labels
Shipping Management
Status Tracking
Subcontractor Management
Supplier Management
Task Scheduling
Technician Management
Third Party Integrations
Tire Management
Transportation Management
User Management
Vehicle Information
Vendor Management
Warehouse Management
Warranty Tracking
Work Order Creation
Work Order Management
Workflow Management
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Mobile apps

iOS App


4 reviews

Requires iOS 11.1 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

iM3 SCM Suite Feature Reviews

17 reviewers had the following to say about iM3 SCM Suite's features:

Mark B.

Inventory control is much better than we have ever experienced before.

2017-11-15

Inventory loss is extremely low.

Pros

Sales Orders are used to invoice Over the Counter Parts. The inventory processes require more time however the accuracy is much better.

Cons

The reports were lacking when we first got on the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cornejo Alfaro J.

Great tracking software to Supplu Chain!

2018-03-28

Pros

The increased productivity and time management in all facets of our company.

Cons

Some of the easiest tasks take a little too long and It should be a great idea to improve the dashboards on It to easy make reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
MARK S.

Carrier Detroit

2020-10-29

Pros

inventory management section if used correctly will help you.

Cons

it can be difficult to get implemented to a group of users from older software

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug J.

the customer support is 2nd to none. a far superior product than the system we had been using.

2017-12-28

accuracy, especially in the inventory . the ease of being able to track from purchase order thru sales invoice.

Pros

Unlike other software developers that have a product that you need to make work for your operation, IM3 designs there software around you business.

Cons

in the beginning the weak link in the program was the report generation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee F.

Great customer support and training.

2017-12-04

with this system part tracking and labor tracking is a huge plus.

Pros

The ability to create a purchase order from the work order screen is a great feature.

Cons

Some of the easiest tasks take a little too long. Reporting is one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bill U.

Capable of greatness but falls short.

2020-10-29

If feels like you are always "Putting up with" the program. For the large and ongoing financial investment we have with this program vs. our last program, we feel like there is definitely diminishing return on our investment. We aren't getting the improvement we paid for.

Pros

Cloud based and mobile integration.

Cons

Both work order and sales orders require many steps to generate and close out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason R.

Review

2020-10-29

Pros

It's integration with quickbooks.

Cons

Tracking Inventory.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Dustin S.

Excellent

2017-12-04

Pros

The increased productivity and time management in all facets of our company.

Cons

The upside far out weighs the cons. The only con I can see would be the updates. When an update occurs it sometimes puts a glitch in a program that needs to rectified. Thankful for a great team that takes care of the glitches quickly.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dhrumil P.

Very good software

2019-08-28

Being a cloud based solution makes it simple to access on any device with internet.

Pros

Cloud based, can access from anywhere on any device.

Cons

Inability to work with multi-currencies - if this could be a global software it would allow our teams in Europe and Canada to use without switching between multiple platforms

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charron E.

FEEDBACK

2020-10-20

Overall experience is okay, again it could be better. SRTs need to be updated, tasks need to stop duplicating. Clock in system needs to change.

Pros

Also there is the ability to delete invoices fast if there is an error.

Cons

There are times where tasks are duplicated automatically, there are times were glitches occur in the system when back order parts that are not back ordered can keep you from closing out an invoice. There is also the issue if a model year is added than the equipment code is not added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Carolyn P.

iM3

2019-08-28

Favorable

Pros

Ease of use and navigation, support staff

Cons

integration with QB, cloud based application

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
MANOJ S.

Very impressed with functionality. Highly recommend it. Good value for the money

2017-12-21

Very reasonably priced. Quick implementation. Promises kept

Pros

Very customizable. Cloud based.

Cons

Sometimes their team is ready but we are not. Their team is very eager to help and solve problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joel S.

Great product

2019-08-30

Pros

Easy to pull data and dump. We are still learning as we have not been in the system very long.

Cons

Setting User restrictions is a bit cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian D.

IM3 System (People plus software)

2020-10-20

I work on the parts side of it and we were able to do away with all of our notebooks (5-6) that we'd have to keep track of what part goes where when it comes in because our old software was not accurate and had some issues with that particular information.

Pros

It allowed us to keep better track of parts we owed to our other locations (service trucks), customers (back ordered parts), parts specifically for jobs or over the counter parts sales.

Cons

Updates - like anything, the software is constantly improving (which is great), but when an update is done, sometimes little things get lost in the shuffle.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jon R.

My Review.

2019-08-28

Overall, its way better than what we were using. Using parts on the road now doesn't have a huge delay with getting parts back on the truck.

Pros

The amount of information on one screen.

Cons

Lots of small bugs that don't prevent us from day to day work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren S.

We began transitioning from older software about a year ago, we forget how far we have come.

2017-12-04

Mobility and product history.

Pros

IM3 allows our company to expedite many of our daily processes. We can use the software in the field and instantly send information to the entire team where ever they might be on assignment.

Cons

The software works perfectly in a perfect world, but in reality, there are issues that come up that we sometimes have to work around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Giuseppe C.

Very helpful customer service, they are great! Program could be more flexible.

2017-11-15

Pros

It is clear and easy to use.

Cons

It is not flexible, meaning you cannot delete or change certain things without asking support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more