iM3 SCM Suite Pricing Plan & Cost Guide

iM3 SCM Suite

Supply Chain, Warehouse, Asset & Field Serv. Mgmt. Cloud App

4.29/5 (17 reviews)

iM3 SCM Suite Pricing

Contact PeoplePlus Software for monthly fee, onsite/off-site implementation and training.

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iM3 SCM Suite Pricing Reviews

Pros
  • With this system part tracking and labor tracking is a huge plus. The overall ease of use is the by far the best part.Lee F.Read the full review
  • Also the customer service. The team at iM3 is very responsive and takes care of issues immediately to get our teams the solutions they need.Dhrumil P.Read the full review
  • Being a cloud based solution makes it simple to access on any device with internet. Great customer service and support team.Dhrumil P.Read the full review
Cons
  • The SRTs needs to be updated. The inconsistency of being able to use all of the features hurts the software.Charron E.Read the full review
  • In the beginning the weak link in the program was the report generation. By working with IM3 customized reports are being developed as our needs change.Doug J.Read the full review
  • There is also the issue if a model year is added than the equipment code is not added. The overall speed of the application can be delayed at times.Charron E.Read the full review
93%
recommended this to a friend or a colleague

4 reviewers had the following to say about iM3 SCM Suite's pricing:

MANOJ S.

Very impressed with functionality. Highly recommend it. Good value for the money

Used daily for 2+ years
Reviewed 2017-12-21
Review Source: Capterra

Very reasonably priced. Quick implementation. Promises kept

Pros
Users can navigate very easily . Very customizable. Cloud based. Very good support whenever needed. Improvements get done on time. Support team has good knowledge of software

Cons
Sometimes their team is ready but we are not. Their team is very eager to help and solve problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark B.

Inventory control is much better than we have ever experienced before.

Used daily for 2+ years
Reviewed 2017-11-15
Review Source: Capterra

Inventory loss is extremely low. Reordering is easy and transfers to mobile trucks works well. The development of the mobile app is very valuable.

Pros
Inventory:Ease of receiving, scanning and issuing. Service Work Orders are done both in the shop and through the use of a Mobile App which works very well. Sales Orders are used to invoice Over the Counter Parts. The inventory processes require more time however the accuracy is much better. What I love about the iM3 team is they listen to our needs such that the software continues to be improved and enhanced.

Cons
The reports were lacking when we first got on the system. Those using the system continue to make suggestions for additional reports, so the list of reports to choose from has increased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bill U.

Capable of greatness but falls short.

Used daily for 2+ years
Reviewed 2020-10-29
Review Source: Capterra

If feels like you are always "Putting up with" the program. For the large and ongoing financial investment we have with this program vs. our last program, we feel like there is definitely diminishing return on our investment. We aren't getting the improvement we paid for.

Pros
Cloud based and mobile integration. We are able to access this program from anywhere which affords us a lot of flexibility.

Cons
There are too many steps to all processes. Both work order and sales orders require many steps to generate and close out. We have had customers often ask if we were still working on their bill. The interface is too cluttered. There is certain information and input fields that are needed on every action used in the program yet the interface is cluttered with input fields and information that should be buried and an additional info tab. For example, the work order screen should look like the WO completion screen. It only has the info we need and everything can be viewed in one spot. There are some functions that we really enjoy but could use some simple tweaks to make them great. For example, the parts request dashboard is really nice, but we can't edit it and we can't leave notes on the desktop side. This would make this an extremely useful utility. Additionally, there isn't a very good work scheduler built in. We are paying good money for this program yet we use Google calendar to do our shop scheduling. One very big downfall with the program is that a lot of the information about a customer or part doesn't have a quick view function. For example, there is no core bank where we can simply search a customer and see if there are any cores that are owed to us. We have to manually search the part and see if they still owe us some cores. There is also a steep learning curve and the program doesn't feel natural to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Jason R.

Review

Used daily for 2+ years
Reviewed 2020-10-29
Review Source: Capterra

Pros
It's integration with quickbooks.

Cons
Tracking Inventory. Needs ability to do a cost of goods accrual or some easy way to see what has been received into inventory compared to what has gone through vendor bill

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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