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In2
ONE SOLUTION, ENDLESS POSSIBILITIES.
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Rating criteria
Reviews by rating
WellnessLiving
Mindbody
Vagaro
Recommended
Maya F.
Sports, 1-10 employees
Used daily for less than 6 months
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Very good customer service.
User-friendly, can manage the studio more professionally.
It's a little bit expensive for my small business.
Pia C.
Sports, 11-50 employees
Used daily for 2+ years
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[sensitive content hidden] is so cooperative Customer support available
Not easily adding our most important features
Liwaa H.
Sports, 1-10 employees
Used daily for less than 6 months
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It’s friendly user and easy to use. It saves time
Nothing is unlike to say, it’s really a good software
Malek A.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Average
Service and the Back up support. Politeness of the staff.
Pricing is high in this time. Needs to consider the market situation.
Amir S.
Sports, 11-50 employees
Used daily for 1-2 years
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I wish i can make the best of in2 , a little help with troubles we are having will solve the problem
Being online helps me run my business when im away, when data is entered correctly the reports are amazing
Asking for help is difficult especially when we require field visits to help us with training and launching , although im willing to pay for the support trip its not available.
Hania B.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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Very good experience overall
It is more affordable than other softwares The staff respond quickly when there is a major issue It’s relatively easy to use
Some crucial features are still not present for a studio such as ours
Natalie K.
Sports, 1-10 employees
Used daily for 2+ years
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It used to be better but it’s average now.
I liked that they took feedback seriously and always applied them into their system. I used to love their customer service and that’s why I recommended SheFit [sensitive content hidden] to join.
Customer service is weak. When I first started it was the best quality and the reason I left MindBody. But now I am really disappointed with the customer-service. At the days of Aboud, it was excellent. Another thing I don’t like is that students can’t rate their experience with class and write a review which was one of the main driving factors to fill my classes when using MindBody.
Gloria T.
Sports, self-employed
Used daily for less than 6 months
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I love how user friendly in2 application is. I use it as a client and business owner. It makes my life super easy and helps me organise my day!
Allows you to book for sessions even if you don’t have credits
Christian A.
Sports, 11-50 employees
Used daily for 2+ years
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User friendly interface, the app for the customers and the trainers
The payment and billing section can be confusing at times
Philippe M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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The people. The team. Easy to use and helps business
Glitches in system. Some areas still complicated
Laura A.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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I love it thx to [sensitive content hidden] follow up and friendliness
It is user friendly and customer friendly.I also love their customer care and follow upThey also adapted quiet quickly to the lbp/$ situation in Lebanon
I would have liked to have an average lbp rate per month
Tiffany R.
Recreational Facilities and Services, 11-50 employees
Used daily for less than 6 months
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We switch platform to manage the client membership and appointment services which is done manually because of the specificity of the business and we do not regret it! Most tasks are done in half the time we used to.Whenever we have a question , the team is responsive and helpful.
Very easy to useUser friendlyFlow process is optimize for most tasks and there is no unnecessary clicksCustomer services very reactive and always helpful.
Few features are still missing that are specific to gym management
Danielle M.
Writing and Editing, 10,001+ employees
Used other for less than 6 months
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Clean features and graphics, easy to book classes.
Nothing in particular - product seems good.
Amir E.
Sports, 201-500 employees
Used daily for 1-2 years
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The easy access and ease of use. No frictions to book or check any schedule.
To make it custom to different companies' brands.
Samer H.
Information Technology and Services, 501-1,000 employees
Used other for less than 6 months
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I was easily able to subscribe to workout classes from the mobile app fora whole month. The trainer [SENSITIVE CONTENT HIDDEN] was reactive to send all necessary information prior to the start of the class.
There's no in-app messaging feature. The trainer could not message class members via the mobile app directly. He had to contact the subscribers on a separate platform to send the online meeting link and other relevamt info.
Joel O.
Sports, 11-50 employees
Used daily for 6-12 months
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Amazing .
The various features on this app are excellent , very easy to use and without complications .
Well , since the job I’m using it for is a complicated one , I think the app is just ok for now .
Marc H.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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Easy , time efficient, business friendly
Minor Bugs, and sometimes slow depending on the internet speed
Joelle A.
Sports, 1-10 employees
Used weekly for 2+ years
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I have used IN2 to run my business from A to Z and it gave me more clarity on the financial aspect of the business and kept me on track with all my clients. Customer support is excellent and always there to help. The price of the service is fair. Overall super happy with the service.
The product is user friendly, has a multitude of features that can make booking and organizing classes easy and seamless. truly a lifesaver for gyms, and fitness instructors
Some editing options in the backend can more more straightforward.
Lea D.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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It makes daily work easier and faster and help with financial studies.
Easier make up session management for missed sessions and cancelled classes
hala N.
Sports, 1-10 employees
Used daily for 1-2 years
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In2 helps us structure our membership process. We are now able to have everything centralized in one place with a very user-friendly interface. the team is very supportive and always has a solution to the challenge we are facing.
Some features are still not available, however, when pointed out to the support team, they work on its development to improve the user's experience.
Eleftheria P.
Health, Wellness and Fitness, 1-10 employees
Used weekly for 6-12 months
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I have absolutely control of my business iconomics
I think that the software is very easy to manage. This is very useful for every company who want to have the whole control of business.
I think you should find a way in which the system send notifications to the clients
Kaye S.
Sports, 11-50 employees
Used daily for 6-12 months
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The system is supported the streamlining of data collection and the team are highly responsive to implement new features.
The system enabled us to centralise all customer data. It also helped us to streamline services and pricing packages.
The system is built for standard class bookings so there is some additional and ongoing development required to ensure it works specific to the various services managed by our company.
Wael A.
Sports, 51-200 employees
Used daily for 1-2 years
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Till now our experience with In2 has been flawless! they trained all our staff in person and stayed in contact with us until we were fully functional and running, and are always available to support in case we need anything. As promised some new and exciting features are coming up; can't wait.
That its customizable according to my needs and club operation, the interface is very user friendly , and it gave us a very big organizational push by helping us manage our club in an easier and more clearer way, providing me as Management with easy access spontaneous reports to be able to evaluate everything on spot, while giving access; to all our clients/players through there app, to there accounts, sessions and attendance. And helping the coaches on the ground with the day to day attendance and follow ups.
For the moment everything is great. Features are constantly being updated or new ones added on the system and on the app.