incy.io Features

incy.io

Cloud-based incident & event reporting platform

4.64/5 (11 reviews)

incy.io Feature Summary

  • Pictures and file attachments
  • Email notifications
  • Incident reporting
  • Near misses
  • Sudden illnesses
  • Injury reporting
  • Automated statistics
  • Customizable incident categories
  • Multiple-choice incident forms
  • User management
  • Site & location management
  • Custom form fields
  • Quantifiable variables
  • Multi-language support
  • Incident followups
  • Corrective & preventative actions
  • Action scheduling
  • Action tracking
  • Root cause analysis
  • Offline support

Competitor Feature Comparison

API
Action Management
Audit Trail
Automatic Notifications
Case Management
Categorization
Corrective Actions
Cost Estimating
Custom Forms
Customizable Categories
Email Notifications
Estimating
Incident Management
Multiple User Accounts
Offline Access
Permission Management
Reporting & Statistics
Single Sign On
Status Tracking
Workflow Management
Visit WebsiteCompare App
API
Action Management
Audit Trail
Automatic Notifications
Case Management
Categorization
Corrective Actions
Cost Estimating
Custom Forms
Customizable Categories
Email Notifications
Estimating
Incident Management
Multiple User Accounts
Offline Access
Permission Management
Reporting & Statistics
Single Sign On
Status Tracking
Workflow Management
Visit WebsiteCompare App
API
Action Management
Audit Trail
Automatic Notifications
Case Management
Categorization
Corrective Actions
Cost Estimating
Custom Forms
Customizable Categories
Email Notifications
Estimating
Incident Management
Multiple User Accounts
Offline Access
Permission Management
Reporting & Statistics
Single Sign On
Status Tracking
Workflow Management
Visit WebsiteCompare App

incy.io Feature Reviews

11 reviewers had the following to say about incy.io's features:

Jarmo Kivi

Incy.io user experiencies

2020-02-17

Incy.io has been used in different type of reporting and daily management issues.

Pros

The admin users are able to develop own reporting forms.

Cons

At the moment no possibility to get excel type of lists of entered observations (but is already under development). Admin user tools are not as smooth to use than the actual software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Plan Brothers


Thanks for taking time to give us feedback Jarmo! We are glad that you have found incy.io easy-to-use - lowering the threshold of reporting has been our goal from day one.

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Samuli Nuutinen

As a safety and security manager I was in charge of choosing and implementing this software

2018-03-12

Pros

For incident reporting, this software is simply the best there is.

Cons

For example risk analysis, incident investigation and audits should be able to make using the same software and not several.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Plan Brothers


Thanks for your valuable feedback Samuli!

Risk analysis and auditing processes can be streamlined with our other product audits.io.

However, we've just created a feature in incy.io that enables you to carry out incident investigations. Your account manager will contact you in person for further information.

Read more
Katariina Koski

HSEQ Management Made Easy

2020-07-02

We are reporting numerous categories with Incy internally, and therefore process development has improved dramatically.

Pros

Integration was extremely easy and development can be handled by ourselves.

Cons

Reporting sections could use some updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emma Curry

Effective and easy to use

2019-09-30

Good for keeping the office and on call informed in real time of any incidents or accidents with the team out in the community delivering care.

Pros

It is easy to use and an effective two way communication tool. The monitoring can be done instantly so all incidents and communications from our HCA's in the community can be responded to in a timely manner.

Cons

We have two branches; the permissions and initial set up can be a little confusing and could give rise to data protection breaches if we don't get it right

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Plan Brothers


Thanks for your review Emma! We're glad that you've found incy.io as an easy-to-use communication tool, that based on the stars, also provides value for money.

Read more
Richard Gregg

Affordable, Adaptable and Accruate

2019-04-16

Excellent experience, from product design through to ongoing support.

Pros

Plan Brothers’ service incy.io has made it easier for us to log the amount of things going on in the stadium.

Cons

Some development required around analytics but fully expect the team to work with us on this development when required.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Plan Brothers


Hi there Richard! We're glad that you've received value from incy.io.

We're motivated to keep you satisfied in the long run, so please let us know of any possible advancements you'd like to experience. We develop our products with a two-week sprint cycle, and the feedback we receive is always highly noted in the sprint planning when deciding what new features are highlighted next from our backlog.

Last but not least, thanks for the review! It means a lot to us.

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Anonymous
(Logistics and Supply Chain company, 201-500 employees)

Recomended

2020-08-18

We are using this software to collect reclamation and error data from our processes.

Pros

Very flexible software to adjust for companys needs.

Cons

There is no testing environment that would ease the development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Eveliina Ihalainen

Incy

2020-10-05

Pros

The system is very easy to use and designed with the customer in mind.

Cons

Sometimes we have had problems to open pictures in publik wifi- network.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David Sjöberg

Arcada

2019-05-31

Improving safety, not only reactional but also proactively

Pros

Makes it possible to be proactive in safety development

Cons

Login could be easier, but that is not really a software problem

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Plan Brothers


Thanks for taking time to review incy.io David!

We're really glad that you have gained value and have positive things to say about the tool. We'll try hard to exceed your expectations in the future with the upcoming feature releases.

Read more
Pasi Paldanius

Happy customer

2020-09-08

Pros

Easy to use Relatively easy to intergrate Easy to set up and modify

Cons

Nothing to mention here... Honestly surprised how great this software is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vesa Kokkonen

Easy and flexible software for hotel use

2018-09-10

I use this for emergency, maintenance, lost and found items and Housekeeping issues.

Pros

-Easy to use -Easy to configure -fast customer support

Cons

-Sometime slow when loading pictures -Still some "must fill" colums but this wiill be soon solved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Plan Brothers


Thanks for your review Vesa! We're working hard to turn the possible cons into pros.

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Niklas Heikkonen

User experience

2019-11-01

From the start our employees have been satisfied to INCY and other PB products that Ramirent is using.

Pros

User friendly - Easy to use.

Cons

Observation listing could be more structured.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Plan Brothers


Thanks for your positive feedback Niklas! It has been a pleasure working with you and the rest of the team. Your need for additional filters for the observation listing view has been added to our roadmap.

Read more