IndySoft Features

IndySoft

On-premise & web-based calibration and asset management

4.65/5 (63 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Workflow
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automated Scheduling
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Built-In Database
Calendar Management
Calibration Management
Calibration Scheduling
Certificate/Label Printing
Certification & Licensing
Certification Tracking
Compliance Management
Configurable Workflow
Configuration Management
Customizable Fields
Customizable Reports
Data Connectors
Data Import/Export
Database Conversion
Deadline Management
Depreciation Management
Design Management
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Alerts
Equipment Maintenance
Equipment Management
Equipment Tracking
Event Calendar
Event Logs
Event Tracking
Facility Scheduling
Fixed Asset Management
Historical Reporting
Incident Management
Instrument Management
Interactive Content
Inventory Management
Inventory Tracking
Invoice Management
Issue Management
Label Printing
Labeling
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Language
Multi-Location
Preventive Maintenance
Quality Control
Quotes/Estimates
RFID Scanning
Real Time Notifications
Records Management
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Returns Management
Rich Text Editor
Role-Based Permissions
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Security Management
Service History
Single Sign On
Task Scheduling
Technician Management
Third Party Integrations
Traceability
Training Management
Vendor Management
Version Control
Warranty Tracking
Work History
Work Order Management
Workflow Management
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API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Workflow
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automated Scheduling
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Built-In Database
Calendar Management
Calibration Management
Calibration Scheduling
Certificate/Label Printing
Certification & Licensing
Certification Tracking
Compliance Management
Configurable Workflow
Configuration Management
Customizable Fields
Customizable Reports
Data Connectors
Data Import/Export
Database Conversion
Deadline Management
Depreciation Management
Design Management
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Alerts
Equipment Maintenance
Equipment Management
Equipment Tracking
Event Calendar
Event Logs
Event Tracking
Facility Scheduling
Fixed Asset Management
Historical Reporting
Incident Management
Instrument Management
Interactive Content
Inventory Management
Inventory Tracking
Invoice Management
Issue Management
Label Printing
Labeling
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Language
Multi-Location
Preventive Maintenance
Quality Control
Quotes/Estimates
RFID Scanning
Real Time Notifications
Records Management
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Returns Management
Rich Text Editor
Role-Based Permissions
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Security Management
Service History
Single Sign On
Task Scheduling
Technician Management
Third Party Integrations
Traceability
Training Management
Vendor Management
Version Control
Warranty Tracking
Work History
Work Order Management
Workflow Management
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API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Workflow
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Authentication
Automated Scheduling
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
Built-In Database
Calendar Management
Calibration Management
Calibration Scheduling
Certificate/Label Printing
Certification & Licensing
Certification Tracking
Compliance Management
Configurable Workflow
Configuration Management
Customizable Fields
Customizable Reports
Data Connectors
Data Import/Export
Database Conversion
Deadline Management
Depreciation Management
Design Management
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Alerts
Equipment Maintenance
Equipment Management
Equipment Tracking
Event Calendar
Event Logs
Event Tracking
Facility Scheduling
Fixed Asset Management
Historical Reporting
Incident Management
Instrument Management
Interactive Content
Inventory Management
Inventory Tracking
Invoice Management
Issue Management
Label Printing
Labeling
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Language
Multi-Location
Preventive Maintenance
Quality Control
Quotes/Estimates
RFID Scanning
Real Time Notifications
Records Management
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Returns Management
Rich Text Editor
Role-Based Permissions
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Data Storage
Security Management
Service History
Single Sign On
Task Scheduling
Technician Management
Third Party Integrations
Traceability
Training Management
Vendor Management
Version Control
Warranty Tracking
Work History
Work Order Management
Workflow Management
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Mobile apps

iOS App


3 reviews

Requires iOS 13.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

IndySoft Feature Reviews

25 reviewers had the following to say about IndySoft's features:

Michael L.

IndySoft has revolutionized our ISO 17025 metrology lab and keeps us organized and flexible.

2018-01-18

Customizable business workflows, enhanced customer management, comprehensive asset tracking histories.

Pros

What we like most about the software is the ability to completely customize our workflows to mold the processes around our business, rather than conforming the business to how the software operates.

Cons

Tasks can sometimes be buried under a deep layer of menu options but with the recent addition of a fully-customizable Dashboard interface, these tasks can be more exposed as needed for ease of access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Michael! Thank you so much for the 5-star review! We appreciate you taking the time to write a detailed review to let others know about your experience with IndySoft as a long-time customer!

-Heather

Read more
Kristin B.

Perfect Solution for Calibration Management Across Multiple Sites

2020-08-18

The ability to have both calibration data and tool tracking data in one system has been the most beneficial aspect of the software.

Pros

Our organization was looking for a system that could perform calibration (acting as a commercial calibration lab), record calibrations done by third party companies, and track tooling in our facility after it left the calibration lab.

Cons

While the calibration features are very advanced, the tool tracking/ management features could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Kristin!

Thank you so much for the wonderfully detailed 5-star review! One of our main objectives is to be flexible to organizations so that you can direct how the software works, not us confining your processes to the box we have designed. I think you articulated perfectly how that is working for you across multiple sites.

Also thank you for the kudos to our support team - those are my favorite comments to read!

Have a good week and take care!
Heather

Read more
Anonymous
(Business Supplies and Equipment company, 11-50 employees)

Product worth your investment

2020-08-13

Pros

Software is very easy to use with links to different areas. The reports and certificates are easy to configure to your needs.

Cons

For our scale business is has some holes to fill to be better as a one source for Office management of customer data processing, sales and purchasing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Thank you so much for the 5-star review! We love hearing from our happy customers and appreciate you taking the time to let others know about IndySoft! Stay tuned for some scale-specific additions to the software - we are working on them now!
-Heather

Read more
Lynn G.

Fantastic Software Option

2020-08-19

I have loved working with the IndySoft team, everyone has been super helpful with developing the workflow and configuration.

Pros

I absolutely love that it is so customizable. The report function are also very robust.

Cons

Also, a KPI dashboard (which I hear is in the works) would be amazing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Lynn!
Thank you so much for the wonderful review! Yes, the rumor is true that we are working on a KPI dashboard that should be coming out in a release this year, so stay tuned for that.
I look forward to meeting you when you come in for training. Until then, take care!
Heather

Read more
Walter N.

A Winning Software Package

2020-08-14

Successfully used for over 18 years in a Bio-medical Regulated Industry with minimum issues.

Pros

* Alarm Module * Superb Equipment Search Functionality * Superb Customizable Event Workflow Configuration * Superb Screen Display Architecture * Excellent Custom Report Design Functionality

Cons

Client Interface and License Deployment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Walter! Thank you so much for the excellent 5-star review! We appreciate you letting others know about your experience as a long-time customer of IndySoft. Take care!
-Heather

Read more
Corey R.

IndySoft has helped to greatly streamline and simplify management of our calibration equipment.

2018-01-12

Customizable templates, easy reporting, automated form/label generation, quick visual status indication, auto numbering scheme.

Pros

My favorite feature of the software so far has been the ability to create custom templates for common tool families, and easily modify all associated records by changing the template.

Cons

I wish you could setup custom shortcuts, as well as have the option to choose a custom color scheme that is easier on the eyes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Corey!

Thank you so much for the great review, we appreciate you taking the time to let others know about your experience with IndySoft!

To launch a shortcut in Dashboard, you can use the EXTERNALEXE tag in LayoutBuilder and launch any windows application from your Dashboard or Equipment layout. I hope that helps!

-Heather

Read more
Steve S.

IndySoft Client Review

2020-08-17

Pros

Good reporting. Awesome customer support.

Cons

Importing of existing data could be easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Steve! Thank you so much for the awesome review! We appreciate you taking the time to let others know about your experience with IndySoft. We especially love hearing kudos for our excellent support staff!
Take care,
-Heather

Read more
Ivan P.

I am very satisfied.

2018-01-11

Paperless system, 21 CFR part 11 compliance. Reduction data entry errors.

Pros

High configurability and creating customized reports are very helpful.

Cons

Unable to work simultaneously at more than one window. I believe this was fixed in latest version. Limited choices in calibration event for test results (pass, fail, limited)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Ivan! Thank you for taking the time to write a wonderful review!

We intentionally keep the cal results constrained because it is such critical data. If there are other results you would like to see, please let us know and we will consider adding them.

Also, we did add support for multi-instance use of the client in Version 11, so that will be there when you have a chance to upgrade!

Read more
Greg S.

Daily user of this software as a Calibration Tech.

2018-01-11

Helps me keep my day-to-day calibration data organized and reportable.

Pros

Gage calibration data is quick and easy to import to the system from outside calibration labs.

Cons

A variety of functions on the software just aren't intuitive and calling in for assistance is not always a valid option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Greg!
Thank you for taking the time to write a review, we appreciate you letting others know about your experience with IndySoft!

-Heather

Read more
Derek S.

IndySoft provides us with a standard, ready to use database for instrument management.

2017-12-28

Pros

The best feature is the capability to import/export instrument records between our database and our supplier.

Cons

Customizing the database can be challenging enough to warrant full-time attention, and not solely be a side activity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Derek! Thank you for taking the time to do a review to let others know about your experience with IndySoft! I hope you had a wonderful holiday and have a happy new year! -Heather

Read more
Danae P.

IndySoft LIMS review

2020-08-24

I am still learning the intricacies of IndySoft and there is a lot of capability that I am still not familiar with so far the experience has been fairly straight forward and simple to use. Shortcuts are key.

Pros

The amount of data that can be collected and the ability to customize.

Cons

Lack of intuitiveness for performing tasks such as data mining and report building.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Danae!
Thank you so much for taking the time to review IndySoft! I have no doubt that as you spend more time with the software you will continuously get more comfortable and learn more or the capabilities. Until then, if you ever have questions, please do not hesitate to reach out!
Take care, and have a great weekend!
Heather

Read more
Anonymous
A verified reviewer

Overall, it is a great product and very user friendly. I would recommend the software to others.

2017-12-28

Pros

The product is very user friendly and mostly customizable for individual needs.

Cons

I do not like the inability to create reports using gage level and event level data in the same report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hello!

Thank you so much for the 5 star review!

I have some good news for you! In our next update 11.0.46 (being release next week) we have included important gage level data in our event level historical reporting to allow for gage level and event level data in the same report. If you need any assistance updating once it comes out please contact support@indysoft.com!

Happy New Year! Heather

Read more
Leo G.

Great software

2017-12-19

Total tracking of calibration

Pros

We use daily to maintain Global labs.Global Calibration management for accurate, repeatable, unassailable data o Improve visibility globally o Visibility showcase Corporate Technology Metrology Group o Drive global industry test standards o Standardize lab practices o Develop and Utilize State-of-the-Art test methods to provide the most useful, representative, and repeatable results.

Cons

We are looking at Maintenance Tracking system in IndySoft to track all test systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Leo!

Thank you so much for the 5 star review! We love hearing from our happy customers and appreciate you taking the time to let others know about IndySoft!

Happy Holidays! -Heather

Read more
Sean C.

Indysoft review

2020-08-18

Awesome software backed by an awesome support team. Every time I present an issue with Indysoft their support team has been there to fix or show me how to eliminate my issues.

Pros

Built in modules, Ease of use, This software is the best gage and lab management software available!

Cons

OK, the things I hate about this software are also the things I love about it! Let me explain, I have come up on issues I did not think it would do but thanks to awesome customer service I have been shown and assisted with issues being easily resolved!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Sean,
Thank you so much for the awesome 5-star review and for acknowledging the great service you have received from our support team! We appreciate you letting others know about how nearly limitless IndySoft is and how it is easy to get new technicians up and running.
Have a great week and take care!
Heather

Read more
Jay A.

Powerful calibration management software

2020-08-19

Pros

Software can handle a very large dataset. A lot of custom options with constant improvements via frequent updates.

Cons

Learning curve on initial set up and management of software which is to be expected in a software of this capability

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Jay!
Thank you so much for the excellent 5-star review! We appreciate you taking the time to share your experience with IndySoft and acknowledge how we frequently implement improvements to the software.
Take care and have a great weekend!
-Heather

Read more
James G.

I have used IndySoft for a few years now and have completely satisfied.

2017-12-19

Since I use it everyday I notice things about the software beyond the obvious

Pros

Ease of use of the software ware. have been able to adapt our system with Indysoft. Have been able to add all our tooling under different company's to separate them.

Cons

Generating Reports is hard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi James!

Thank you for leaving a review, we are happy that you are happy! :)

Happy Holidays! -Heather

Read more
Roger E.

The software is very powerful but would like to see a simpler format.

2018-01-02

This software provided us with the necessary tools to pass our ISO and TS audits.

Pros

The software is very customizable which allows for a lot of options in the appearance and format of our reports.

Cons

It is sometimes confusing because, when I change some titles, they do not always seem to work the way I expected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Roger! Thank you so much for taking a minute to write a review! We appreciate you letting others know about how customizable IndySoft is and your experience with the software!

Happy New Year! Heather

Read more
Daniel H.

Review

2020-08-24

Once the system has been set-up, it does an excellent job in keeping our Metrology Dept. in compliance with Regulatory requirements.

Pros

Minimal screens to execute once system is set-up. Basic report functions are good.

Cons

Cannot effectively delineate between Calibration procedure process and documenting limited range/accuracy requests from users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Daniel,
Thank you so much for the great review! It is so exciting to hear that Medtronic has an upgrade plan, I sense that most of your frustrations will be alleviated once you have a chance to upgrade. Until then, take care and reach out if you ever have any questions or issues!
Take care,
Heather

Read more
Mania D.

The best for calibration data entry

2019-01-27

Pros

I work at a calibration company and all our data used to go through another software that never caught the mistakes.

Cons

The software is a bit limited when comes to entering data without test points, such as when you have a range only, or when it’s Report of Value.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg K.

IndySoft is absolutely the best calibration management software I have ever used!

2018-01-04

It is packed with powerful data searching features, and amazing controls that allow your company to decide the exact flow of that equipment must follow during its calibration process.

Pros

Even if a user has system permissions to delete a history record, a hidden history log records this change with Who, When, and What information permenantly logged.

Cons

The only thing that can sometimes be inconvenient is that the software's two main data trunks, "Equipment" and "Events" do not talk during SQL searches. Other than that I do not really have any cons for this software package.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Greg! Thank you so much for the thorough and detailed 5-star review! I appreciate that you have had experience with other vendors so that you have had the opportunity to compare them first hand and love that you found IndySoft to be the best!

Happy New Year! Heather

Read more
Daniel G.

Great software and great company

2020-08-14

Really responsive and helpful whenever we need support.

Pros

We really like the ability to customize reports. very reliable and works well.

Cons

We would really like to have more capability to customize the browser-based version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Daniel,
Thank you for the wonderful review! We appreciate you taking the time to let others know about your experience with IndySoft. We especially love hearing how responsive and helpful our support team has been for you!
Have a great week and take care!
-Heather

Read more
Sue S.

I am working in an old version of this software called Gage InSite. Works great!

2017-12-19

I use this software because its what we had, when I got this job a few years ago. I am getting to know it well, although there is much to learn. We will be updating to IndySoft in 2018.

Pros

I can customize reports, although I haven't used this as much as I like because I need some more training on this part of it.

Cons

At least the older version is somewhat complex. I work in Gage InSite which is an older version of the software. In 2018, were finally updating, I'll let you know how that goes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Sue!

Thank you for taking the time to write a review, we appreciate your feedback! I think you will really be happy with the latest version when you update in 2018!

Happy Holidays! -Heather

Read more
Silverio M.

Excellent calibration re-call system software

2018-01-11

Helped tremendously with calibration ISO audit issues

Pros

Functionality is easy to use and to teach others to use.

Cons

Some of the help files aren't specific enough about creating reports. Changing the flow trees and display aspects are tricky but the Indysoft support crew is very willing to help create the exact feel for the needs one wants!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Silverio! Thank you so much for the excellent 5-star review! We appreciate you taking the time to let others know about your experience with IndySoft!

-Heather

Read more
Terry R.

IndySoft is a great company, with great customer support.

2018-01-02

Reliable tracking of calibrated equipment.

Pros

We also use it to track our NIST Traceable equipment we send out for calibration.

Cons

In the permissions section, there are almost too many configurable options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Terry!

Thank you so much for the 5 star review! We appreciate you spending the time to let others know about your experience with IndySoft!

Happy New Year!
Heather

Read more
brad C.

Best Metrology software in the business! We run the whole lab off of the software. Great support.

2018-01-19

From supplier control to Document control systems and corrective action.

Pros

Configuration. Being able to adapt the software to the needs of the lab while staying in the framework of the application. Not that you need to change that much out of the box.

Cons

System does not support electronic signatures from customers at time of pick up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IndySoft


Hi Brad!

Thank you so much for the awesome 5-star review!

We appreciate you letting others know about your experience with IndySoft, so as a thank you we are going to add the electronic signatures feature you are requesting! Well, it was actually in our product development plan already, but we still do send you our thanks!

Keep an eye on our release notes in the coming months to see when the feature is added!

-Heather

Read more