InfiPlex Order Management System (OMS) Features

InfiPlex Order Management System (OMS)

Order management for marketplaces

4.5/5 (10 reviews)

Competitor Feature Comparison

"What If" Scenarios
3PL Management
API
Accounting Integration
Accounts Payable
Accounts Receivable
Alerts/Notifications
Approval Process Control
Audit Trail
Backorder Management
Barcoding/RFID
Billing & Invoicing
Bills of Material
Budget Control
Budgeting/Forecasting
CRM
Cash Management
Cataloging/Categorization
Channel Management
Consolidation/Roll-Up
Contact Database
Cost Tracking
Currency Management
Demand Forecasting
Distribution Management
Document Management
EDI
ERP
Electronic Payments
Enterprise Asset Management
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
Forecasting
General Ledger
HR Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Processing
Job Costing
Kitting
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Material Requirements Planning
Mobile Access
Monitoring
Multi-Channel Distribution
Multi-Channel Management
Multi-Company
Multi-Country
Multi-Currency
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Package Tracking
Point of Sale (POS)
Price / Margin Management
Procurement Management
Product Catalog
Product Data Management
Product Identification
Production Scheduling
Profit/Loss Statement
Project Management
Purchase Order Management
Purchasing & Receiving
Quality Control
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Receiving/Putaway Management
Recurring Orders
Recurring/Subscription Billing
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Revenue Recognition
Risk Management
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Reports
Scheduling
Search/Filter
Serial Number Tracking
Shipping Management
Special Order Management
Status Tracking
Supplier Management
Supply Chain Management
Tax Management
Third Party Integrations
Time & Expense Tracking
Transportation Management
Warehouse Management
Workflow Management
eCommerce Management
Learn moreCompare App
"What If" Scenarios
3PL Management
API
Accounting Integration
Accounts Payable
Accounts Receivable
Alerts/Notifications
Approval Process Control
Audit Trail
Backorder Management
Barcoding/RFID
Billing & Invoicing
Bills of Material
Budget Control
Budgeting/Forecasting
CRM
Cash Management
Cataloging/Categorization
Channel Management
Consolidation/Roll-Up
Contact Database
Cost Tracking
Currency Management
Demand Forecasting
Distribution Management
Document Management
EDI
ERP
Electronic Payments
Enterprise Asset Management
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
Forecasting
General Ledger
HR Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Processing
Job Costing
Kitting
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Material Requirements Planning
Mobile Access
Monitoring
Multi-Channel Distribution
Multi-Channel Management
Multi-Company
Multi-Country
Multi-Currency
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Package Tracking
Point of Sale (POS)
Price / Margin Management
Procurement Management
Product Catalog
Product Data Management
Product Identification
Production Scheduling
Profit/Loss Statement
Project Management
Purchase Order Management
Purchasing & Receiving
Quality Control
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Receiving/Putaway Management
Recurring Orders
Recurring/Subscription Billing
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Revenue Recognition
Risk Management
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Reports
Scheduling
Search/Filter
Serial Number Tracking
Shipping Management
Special Order Management
Status Tracking
Supplier Management
Supply Chain Management
Tax Management
Third Party Integrations
Time & Expense Tracking
Transportation Management
Warehouse Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
"What If" Scenarios
3PL Management
API
Accounting Integration
Accounts Payable
Accounts Receivable
Alerts/Notifications
Approval Process Control
Audit Trail
Backorder Management
Barcoding/RFID
Billing & Invoicing
Bills of Material
Budget Control
Budgeting/Forecasting
CRM
Cash Management
Cataloging/Categorization
Channel Management
Consolidation/Roll-Up
Contact Database
Cost Tracking
Currency Management
Demand Forecasting
Distribution Management
Document Management
EDI
ERP
Electronic Payments
Enterprise Asset Management
Financial Analysis
Financial Management
Financial Reporting
Fixed Asset Management
Forecasting
General Ledger
HR Management
Import/Export Management
Income & Balance Sheet
Integrated Business Operations
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Processing
Job Costing
Kitting
Maintenance Management
Manufacturing Inventory Management
Manufacturing Planning
Material Requirements Planning
Mobile Access
Monitoring
Multi-Channel Distribution
Multi-Channel Management
Multi-Company
Multi-Country
Multi-Currency
Multi-Location
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Package Tracking
Point of Sale (POS)
Price / Margin Management
Procurement Management
Product Catalog
Product Data Management
Product Identification
Production Scheduling
Profit/Loss Statement
Project Management
Purchase Order Management
Purchasing & Receiving
Quality Control
Quality Management
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Real Time Synchronization
Receiving/Putaway Management
Recurring Orders
Recurring/Subscription Billing
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Returns Management
Revenue Recognition
Risk Management
Safety Management
Sales & Operations Planning
Sales Forecasting
Sales Orders
Sales Reports
Scheduling
Search/Filter
Serial Number Tracking
Shipping Management
Special Order Management
Status Tracking
Supplier Management
Supply Chain Management
Tax Management
Third Party Integrations
Time & Expense Tracking
Transportation Management
Warehouse Management
Workflow Management
eCommerce Management
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InfiPlex Order Management System (OMS) Feature Reviews

9 reviewers had the following to say about InfiPlex Order Management System (OMS)'s features:

Dann A.

Awesome solution and company is fantastic to work with.

2018-02-15

Order management, Product and inventory management.

Pros

The only Walmart DSV solution with API available, Very cost effective solution.

Cons

Cannot create listings for eBay (but they are woking on it), Cannot yet create listings for Walmart (but they are working on it).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie F.

InfiPlex makes our order processing and inventory tracking a breeze!

2018-02-16

Benefits we've received from InfiPlex are streamline ordering, shipping, inventory tracking and much more.

Pros

Has sales report function, inventory reorder set points, graphs to view sales and inventory levels and more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shannon C.

Infiplex Review

2020-06-25

I look forward to using and growing with this software for a long time.

Pros

The one on one support and the software's abilities

Cons

Warehouse management abilities but this is coming soon!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike J.

InfiPlex is a huge problem solver for a multiplatform ecommerce-focused enterprise like ours

2018-02-15

InfiPlex OMS automated the integration between Walmart Supplier Center and our Shipstation interface. We are now also using it as an EDI interface for Target and soon other platforms.

Pros

InfiPlex OMS automated the integration between Walmart Supplier Center and our Shipstation interface, lowering our processing time for Walmart online and ship-to-store orders by as much as 80% - absolutely invaluable, especially in the busy holiday season

Cons

Initially some of the features we needed for maximum efficiency were not implemented quite the way we wanted, but the team was extremely responsive and worked with us to develop new methods and workflows to make the software work for our enterprise

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jin J.

Infiplex is a great source for API business needs, while still being affordable

2021-08-16

It has always been a pleasure when working with the Infiplex team! If it's in their defined customer line-up, it is a very quick turnover, but they are always willing to start-up a fresh new vendor when applicable.

Pros

Whether it is B2B transactions or inventory, or documents to be sent to your 3PL, they can do it.

Cons

When other businesses refuse to utilize API because of them scared of change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared J.

Infiplex Review

2021-06-07

Pros

Infiplex OMS is very user friendly and has the capability to work with with all of my online marketplaces and supplier warehouses.

Cons

I would like to be able to edit tracking with Infiplex after a tracking number has already been added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from InfiPlex


Hi Jared, InfiPlex does allow you to remove the package and re-add it if needed. You can reference this help document - https://infiplex.com/Re-Add-Shipping-Tracking-Number

After you have shipped products, you can also create an empty package if you ever want to create a return label for a buyer.

Thanks for choosing InfiPlex!

Read more
Rijo G.

Do not support latest magento

2019-12-09

Pros

have some form of support, but only throgh email not through phone

Cons

This system do not support latest Magento and wasting your time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from InfiPlex


Hi Rijo, as we discussed via email AND on the phone, the feature you are wanting to integrate with in Magento 2 is new and not fully implemented in Magento. Per their own documentation, Magento should be placing a hold on inventory for orders coming through to their system, but they don't with the direct order create API call. It is a new feature and we cannot control how well it works on the Magento 2 side. Magento will need to address that bug in their software and fix the issue.

Users who read this, hopefully you understand that we cannot fix issues with other platforms and I am sorry that Rijo felt it necessary to give such a bad review for a bug that is a Magento 2 issue.

Read more
James E.

Infiplex has been an amazing app that pulls in orders from several marketplaces! EXCELLENT!

2018-02-15

Pros

I have searched everywhere and I promise that this is true!

Cons

We would also love to see the ability to add products and change pricing to different marketplaces, which I am certain will be a feature within the coming months, from what I hear from.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from InfiPlex


Hi James,

We have added some new options to pull past orders from your Groupon Store in case a few don't come through, as you mentioned. Look for the get order buttons to pull old orders in the Sell On > Groupon page. There you will see the "Request Current Orders" (today's orders) and the "Request Old Orders" (past 5 days) buttons. This will allow you to pull any missing orders due to any sporadic issue with Groupon's download orders function.

Thanks, InfiPlex Support

Read more
April C.

Awesome OMS, smooth integration, and great support service!

2020-06-25

Infiplex has really helped us with getting all orders out by their expected ship dates. Shipping & Receiving is a breeze.

Pros

All channels integrate flawlessly.

Cons

No cons currently! We are patiently waiting the WMS as we have big expectations for this since the OMS has been such a sucess.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more