inFlow Inventory vs Square for Retail Comparison

Not hard to use

Can only have one store at a time

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User Interface features light weight s/w

User Access control for regular license.

everything

text could be bigger for us oldies

Ease of use and instant sync with the cloud Love how it works with portable devices.

Wish it offered packing slips for shipping.

Is the peredec solution for small businesses. It has a lot of features that gives you total control and the price is unbeatable.

The software is complete for my business, but i thinks that for big business needs some improving. Also the conectivity is super complicated.

Allow most customization. Don't require much training to use it.

Not comprehensive enough. Room for improvements and upgrade.

great inventory management system. can do invoices aswell. cloud based version is great. companion app is good for quick stock updates while running around

no way to mass upload images for items.

Inventory management and many analysis reports

Annual fee for users not in Canada or USA

Ease of use. Only able to purchase the on-premise version at the moment but it was really easy to install and setting our main pc as a server allowing all other pc's in the building read only access .

Nothing so far. Discounts for more licenses would be appreciated.

it's very easy to use, one of our users has autism spectrum disorder and computers are sometimes hard to work with, inFlow is easy and uncomplicated enough for her to feel confident in serving customers. It's had a really positive impact on our environment.

Nothing at the moment! It works well for our business needs.

Easy to use. Easy to navigate for new users.

Iphone app missing some functionality. Missing possibilty for sub-sub location

ease of editing fields by myself without referring to an agent same as most of the others ERP do. The possibility of exporting a report to EXCEL and from there I can get any result I need; of course, you have to be skilled in EXCEL.

not possible to export invoices to EXCELinstead of WORD. Not possible to have invoicing tab segregated from packing list. I have to do it out the record in WORD.

Ease of use. Customer/Tech support is great. People are friendly and helpful. One of the few businesses that I do not dread having to call.

After 7 years I have not found anything that I do not like about inFlow.

No need to run excel filters, pivots. Customizable reports. Well thought out dash board Well thought out business gauges Re-Order Business reporting with visuals and various slicers Data integrity, bulk import and export Very stable and robust application

Quick search for populating could do with improvement when filling sales orders for stores carrying more than 100 items Inventory movement could benefit with SO or PO replaced by Customer or vendor ( Yes reports can achieve that

It give you a real opportunity to installed for free and use most features. Base on that I decide to buy the regular license.

For my needs everything works. It has the reports and features that I need.

In theory this works great. Limited to growth with a company with no API support. Which is unfortunate that they chose this route considering their pricing is on tier with medium size businesses in mind.

If the servers are down so frequently, the app will automatically opt for you to uninstall if it wasn't able to grab update information. You will also not be able to actively get to your inventory. If users are paying for a cloud service... you might want to get some server stability first. Yes... it's all secure, however this is risk management that should be addressed prior to charging for a product. My investors would have my head if I attempted to charge for such a beast.

I love the simplicity of this program. I have over 1000 items in my warehouse we distribute to 32 stores. It makes the entire purchasing and invoicing system extremely easy for myself and my customers. The inflow showroom is amazing. The customers can actually see what they are purchasing.

I feel like the bar coding system is a little too complicated for my needs.

Easy to use and setup, pricing plans for every budget. Customer support is quick to respond and really helpful. Has a lot of features and their development team is always looking to add more.

They really need a built in feature for lot/batch number tracking. There are several work around solutions (that do actually work) but it would be nice to have this be a standard feature.

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It is very intuitive, and easy to use. The interface is relatively clean, and pleasing.

We are using the Spanish language feature (which was a primary reason for deciding to use InFlow) for one location, and the English for another. That works out pretty well, but InFlow has apparently decided to not focus on rounding out the Spanish part of it. There are a few places where, instead of Spanish, there is an English word. It is still definitely usable as it is, but it would be great for inflow to put another 25 hours into is to make the Spanish part COMPLETELY Spanish. Regardless, I can say that that should not stop you from using it. The English version of it is absolutely perfect, so if you don't anticipate using other than the English functionality, you will never know it. Even if you do use the Spanish version, you will still be able to operate just fine.

The simplicity in getting the inventory loaded.

N/A - not really one thing that was a con

It was easy to set up and my account rep was extremely helpful

My inventory numbers are always wrong. I have contacted Square twice so far and I don't know if they can figure out the problem. They never call me back. Items transferred from one store to the other don't always show up in inventory. We constantly count and fix the inventory numbers in the system and within days they're wrong again.

I use it mostly for events. I like that it keeps track of the inventory so I can easily keep track of what to remove my my retail store inventory.

Since I use it for events that happen annually, I wish there was a way to group my inventory for each event so that only the items that I am taking to that event shows up. I have to add and delete items each time I do a new event which is time consuming.

Love the ability to be able to have my inventory inputted.

I wish the fees were cheaper and easier to understand

The new inventory management could have been a great feature. However, it eliminates the ability to enter inventory manually. It has the ability to process returns, however eliminates the ability to use other functions available in the free version.

The retail version has less features than the free version. Inventory can only be uploaded and can not be entered manually. The upload feature does include field matching, so it is a very, very laborious to convert from another system. Customer service is virtually non existent and not available on the weekends. We use have two square stands in our retail store. We love the current square system and were excited about the retail version and willing to pay the fee for both registers. We are looking for a more robust inventory system and POS and were excited about continuing with square. The new Square App does not come close to other POS systems . Very disappointing. I hope square improves this software before we select an alternative.

I love the integration with Big Commerce so I can easily sell online and in store with inventory syncs immediately. We do a lot of volume so the immediate inventory sync is very important to us or we would oversell items.

The retail app needs some work but I understand they need more time to update the software. Once the bugs get worked out, I would love to have a complete retail POS solution. In my mind it would include, physical inventory counts using scanners for tons of inventory -preferable to have multiple people doing different parts of the store at the same time. Included in retail should be a report for the inventory status/financial which would include total count, total cost, and total retail price of the entire store/warehouse. Also, a better integration for Quickbooks online. I'm scared to add this integration because it gets horrible reviews.

VERY EASY TO USE, ALWAYS 100% ACCURATE.... WE LIKE THAT WE CAN TRACK ALL OF OUR LARGE INVENTORY AT A GLANCE AND A PUSH OF A BUTTON. WE ARE ABLE TO HAVE OUR INVENTORY DONE CORRECTLY BECAUSE OF SQUARE.

SOMETIMES IT FREEZES WHEN WE DO NOT WANT IT TO. WE HAVE TO REBOOT AND THE SYSTEM IS FINE. THIS HAS ONLY OCCURED A COUPLE OF TIMES AND HAS NOT OCCURED ANY MORE

- Inventory accounting - lower level search function - streamlined look - ease of use at POS - clear screens

- Problems with the system tracking inventory properly - Looses saved items entered - Doesn't tell you if you have duplicate skew - Should not have to press CHARGE on the screen prior to inserting credit card - No ability to save tickets (If this is not fixed soon we will have to drop this version of software because we can't use this at the holidays) - Need images for each item on POS - Assigns random skews to items with large amounts of variations (happens when we do a bulk download)

I like how easy and intuitive Square is to use! Our employees were easily trained to use it.

Some of the reports are hard to access (ie cost of goods sold report was not listed with the rest of the reports)