Infraspeak Features

Infraspeak

INTELLIGENT MAINTENANCE STARTS HERE.

4.75/5 (59 reviews)

Infraspeak Feature Summary

  • Alerts / Notifications
  • Appointment Scheduling
  • Asset Accounting
  • Asset Tracking
  • Audit Trails
  • Barcoding / RFID
  • CMMS
  • Compliance Tracking
  • Condition Monitoring
  • Electronic Signature
  • Employee Scheduling
  • Equipment Management
  • Facility Management
  • Inventory Control
  • Item Management
  • Maintenance History
  • Maintenance Management
  • Parts Inventory Management
  • Preventive Maintenance Scheduling
  • Purchasing
  • QR Codes
  • Quotes / Estimates
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reorder Management
  • Reporting / Analytics
  • Resource Scheduling
  • SKU / UPC Codes
  • Scheduling
  • Service History Tracking
  • Technician Management

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Scheduling
Asset Accounting
Asset Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Benchmarking
Billing & Invoicing
CMMS
Calendar Management
Calibration Management
Collaboration Tools
Commercial Properties
Compliance Management
Configuration Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customer History
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Depreciation Management
Dispatch Management
Disposal Management
Document Management
Document Storage
Document Templates
Electronic Signature
Energy Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
For HVAC Companies
For Schools
Historical Reporting
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Key & Lock Management
Labor Cost Reporting
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Signature Capture
Monitoring
Multi-Location
Online Booking
Order Management
Parts Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Project Management
Purchase Order Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Reminders
Remote Access/Control
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Requisition Management
Residential Properties
Role-Based Permissions
Room Scheduling
Routing
Scheduling
Self Service Portal
Service History
Software License Management
Space Management
Status Tracking
Supplier Management
Task Management
Task Scheduling
Technician Management
Template Management
Third Party Integrations
Timesheet Management
To-Do List
Trend Analysis
Vendor Management
Visitor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Learn moreCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Scheduling
Asset Accounting
Asset Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Benchmarking
Billing & Invoicing
CMMS
Calendar Management
Calibration Management
Collaboration Tools
Commercial Properties
Compliance Management
Configuration Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customer History
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Depreciation Management
Dispatch Management
Disposal Management
Document Management
Document Storage
Document Templates
Electronic Signature
Energy Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
For HVAC Companies
For Schools
Historical Reporting
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Key & Lock Management
Labor Cost Reporting
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Signature Capture
Monitoring
Multi-Location
Online Booking
Order Management
Parts Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Project Management
Purchase Order Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Reminders
Remote Access/Control
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Requisition Management
Residential Properties
Role-Based Permissions
Room Scheduling
Routing
Scheduling
Self Service Portal
Service History
Software License Management
Space Management
Status Tracking
Supplier Management
Task Management
Task Scheduling
Technician Management
Template Management
Third Party Integrations
Timesheet Management
To-Do List
Trend Analysis
Vendor Management
Visitor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Appointment Scheduling
Asset Accounting
Asset Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Benchmarking
Billing & Invoicing
CMMS
Calendar Management
Calibration Management
Collaboration Tools
Commercial Properties
Compliance Management
Configuration Management
Contact Database
Contract/License Management
Cost Tracking
Customer Database
Customer History
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Depreciation Management
Dispatch Management
Disposal Management
Document Management
Document Storage
Document Templates
Electronic Signature
Energy Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
For HVAC Companies
For Schools
Historical Reporting
Incident Management
Inspection Management
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Job Costing
Job Management
Job Scheduling
Job Tracking
Key & Lock Management
Labor Cost Reporting
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Signature Capture
Monitoring
Multi-Location
Online Booking
Order Management
Parts Management
Performance Metrics
Predictive Maintenance
Preventive Maintenance
Prioritization
Procurement Management
Project Management
Purchase Order Management
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Reminders
Remote Access/Control
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Requisition Management
Residential Properties
Role-Based Permissions
Room Scheduling
Routing
Scheduling
Self Service Portal
Service History
Software License Management
Space Management
Status Tracking
Supplier Management
Task Management
Task Scheduling
Technician Management
Template Management
Third Party Integrations
Timesheet Management
To-Do List
Trend Analysis
Vendor Management
Visitor Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


147 reviews

Infraspeak Feature Reviews

25 reviewers had the following to say about Infraspeak's features:

Pedro S.

My story about Infraspeak.

2020-03-06

Records of works and information; 4. Audits module.

Pros

1. NFC technology; 2. User friendly; 3. Open and flexible software; 4. Organization of information; 5. Artificial intelligence; 6. The support/help team.

Cons

In the "Building Consumption" module, no enthalpy meters (thermal energy); 2. Export of Equipment Sheets (blank model) for surveys on paper; 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Thank you very much Pedro for your feedback and suggestions for improvement that you have made to us, we count on you to help us in the continuous development we have.

- Edgar Sousa

Read more
Rafael M.

Infraspeak allowed us to go from paper and excel to a simple, integrated and paperless Facility Mgmt

2017-11-14

Simple and organized facility management allowed us to fix issues faster and execute our preventive maintenance plan with success.

Pros

The user interfaces (web, mobile and direct) are really easy to use .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Thank you, Rafael! Your team is also doing a great job using Infraspeak!

Read more
Paulo E.

Advanced maintenance

2019-02-13

Infraspeak has allowed us to move all the information to a digital platform where we eliminated all the paper and do the operations without consulting, it even tells us what to do.

Pros

The control, the help and the ease of access to the system, make us work more aligned and with a purpose, better maintenance and less maintenance.

Cons

The reports that are now much improved and more intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Hi Paulo,

Amazing! We've been following all the impact of Infraspeak in your manufacturing, and it's great to see how happy you are! We're so glad to help. Thank you very much for your words!

Cheers,
Manuel Ramos
Head of Customer Success

Read more
Pedro N.

Openline Facility Managment

2020-06-16

Planning, reporting , billing.

Pros

Is user friendly, very simple to use, the maintenance technicians say it os very user friendly and a very good tool for daily corrective and preventive maintenance.

Cons

Maybe the Mobile version for the managment should be more developed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruno F.

Excelente

2021-03-02

Excelente para uma eficaz gestão de património e atividade de facility management

Pros

Simplicidade no uso, fiabilidade e possibilidade de configuração

Cons

Ainda não encontrei nenhum digno de registo

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
André G.

Very good experience

2021-03-11

Pros

Very easy to report and organize the information

Cons

Every thing that we found that doesn't work as we wanted to work they manage to sort the problem

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paulo M.

Best Maintenance Software Ever

2019-02-13

Pros

Best maintenance software ever made and always in improvement.

Cons

Absolutely nothing to report about this tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Hi Paulo,

Thank you very much! We're thrilled. We'll keep working to meet your expectations on Infraspeak and help you make Pedras Salgadas Spa & Nature Park even better!

Cheers,
Manuel Ramos
Head of Customer Success

Read more
Pedro P.

Infraspeak in a Public Authority

2021-04-09

We now have control over inventory, I know that I will get a warning when we are almost out of a certain item; we know when the consumption of certain item occurs and can adapt our tasks to the real needs.

Pros

This meant we had a lot of lost information, no status on the task at hand and it was very hard to track down an issue.

Cons

It wasn't a straightforward implementation, we had to adapt the software's constrains to our own way of operation, but the end results came quickly and it wasn't difficult to get our structure and workflows into the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sofia V.

Thank you for such amazinh customer support

2021-03-08

Customer support has been the most positive factor about Infraspeak I must say. I am completely new to this area, to this system and [SENSITIVE CONTENT HIDDEN] has gone out of his way to help me adapt to the system and get to know its potential, clear doubts. Thank you for such amazing support.

Pros

This software has made our life simpler, more organized and controlled in terms of reporting.

Cons

I am still getting to know the software, but one thing that would help in our daily organization is to be able to print the weekly planners and I also believe that more can be done in terms of reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
João F.

Infraspeak

2020-03-05

Information is a lot easyer to manage, building maintenance as a lot of "small needs", wich through infraspeak as been possible to manage automaticly, and escape the litle problems of the day to day, allways keeping record, giving report and mesure in the end.

Pros

Interface with the end user is very good, reducing wrong input.

Cons

The lack of possability of automaticly associate equipements to the corrective anomalies. Gives preference to localization instead of equipments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Hey Joao, thank you so much for your kind words and review.

It's been a pleasure to work with you and to have Mystory hotels as part of our journey.
- Luis Barbosa

Read more
Paulo M.

Quality, efficiency and environmental protection

2020-03-05

Pros

After knowing how to work it is difficult to point out defects

Cons

Ease of access, quick consultation, time saving, ETC

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Hi Paulo!

Thank you very much for you review. We couldn't be happier to work with Fernando Martins Team. It's great to see your success!

Cheers,
Manuel Ramos
Head of Customer Success

Read more
Mike K.

Infraspeak has revolutionised my operations management.

2020-02-25

Overall experience with Infraspeak has been really good, we were live very quickly with minimal work from my end (for a project of this scale) we had some excel files that we sent over to the on boarding team who translated hem into Infraspeak checklists and building/machine categories.

Pros

Infraspeak, being cloud based means I can access anywhere as long as I have an internet connection, this is invaluable to my team as they can communicate the need for resources through recorded pictures on the app, ensures good quality of work from the team as they are reporting and uploading pictures of completed failures and tasks giving me a wealth of remote visibility for my team.

Cons

Some issues with the language as its a Portuguese company, however the team very quick to rectify issues and so not caused me any issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Hi Mike, It has been an absolute pleasure being part of Sundeala's maintenance revolution! We couldn't be happier. It's great to see your success! I'll keep watching while I'm Infrastalking haha

On our behalf we will keep working on improving Infraspeak to meet your expectations.
We truly appreciate your words, thank you so much!

Catch up with you soon - Carol

Read more
Gabriel A.

Software totalmente adaptavel

2021-02-02

Pros

O atendimento ao cliente As adaptações que podem ser feitas A flexibilidade do sistema A praticidade na programação Interface mobile

Cons

A interface mobile pode ser mais Clean para colaboradores com menor habilidade com tecnologia Poderiam haver mais travas contra erros do usuário, a serem configuradas pelos usuários nível gestor

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catarina A.

Feedback | InfraSpeak

2021-03-19

O meu fascínio por este software tem vindo a crescer exponencialmente desde a primeira utilização. É célebre a missão que o InfraSpeak emprega, como parte central de todas as estratégias desenvolvidas, em assegurar uma manutenção inteligente com capacidade de auxiliar o dia-a-dia dos profissionais de diversas áreas de atividade.

Pros

O InfraSpeak sem dúvida alguma representa um software pioneiro que abraçar a Revolução Digital e o Lean Management no setor hoteleiro.

Cons

Oportunidade de potencializar o desempenho da App, para uso no telemóvel.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lúcio M.

very good software

2020-04-30

Pros

easy to work with, even for workers without IT skills

Cons

can't choose wich notifications to receive...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
José L.

Best Maintenance Management System Ever

2019-02-13

We have a much higher control over the personal efficiency, etc...

Pros

Ease of use (Very user friendly) for every reporter, technicians and administrator; 2. Data presentation in most of the fields; 3.

Cons

1. The ´Infraspeak Direct´ for IOS. It is currently far away from the android version; 2. Cost; 3. Configuration of the preventive actions (very complex.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ricardo B.

Orientado ao técnico

2020-08-25

A experiência em geral tem sido excelente. O suporte e implementações da Infraspeak vão de encontro às expectativas, onde estão sempre disponíveis para auxiliar em todo o processo e resolver problemas que se identifiquem.

Pros

- Utilização de tecnologia NFC para identificar equipamentos; - Melhora o processo de gestão de manutenção; - Fácil utilização na manutenção preventiva e corretiva (backoffice e mobile);

Cons

- Dificuldade em personalização de relatórios; - Suporte de primeira linha - Helpcenter (Vídeos tutoriais, Documentação, etc)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Joao V.

Avalização Infraspeak

2021-03-19

Pros

Simples de utilizar, muito fácil de personalizar e bastante versátil, uptime de 99,9%, suporte sempre disponível com técnicos qualificados e com experiência na implementação do sistema, aplicação mobile é muito user firendly e intuitiva com uma explicação de 10 minutos os utilizadores estão habilitados a utilizar a aplicação sem problemas.

Cons

Falta de integração a 100% com equipamentos Apple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Luis C.

Great maintenace management tool

2019-02-13

Pros

Very easy to work, improves comunication and produtivity

Cons

nothing special to say. Small improvements, solver during the updates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Hello Luis,

Thank you very much for your kind words. We're glad we can help you run your beautiful hotels smoother and paperless! Count on us to keep improving the product.

Cheers,
Manuel Ramos
Head of Customer Success

Read more
Ricardo M.

Ferramenta indispensável para qualquer gestor de manutenção!

2021-02-03

Bastante satisfeito. É sem dúvida uma ferramenta indispensável para qualquer gestor e técnico de manutenção.

Pros

Interface Multiplicidade de relatórios User friendly Atualizações e novidades constantes

Cons

O carregamento e criação de novas tarefas para os diversos equipamentos alvos de manutenção por vezes torna se demorada e pouco simples.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Infraspeak


Thanks, Ricardo. It's a pleasure supporting you and Samifi! Let's keep rocking together!

Read more
Danyel G.

Resolutivo

2020-11-11

Pros

La aplicación de infraspeak nos permite tener un control de tiempos y costes de todas nuestras intervenciones, nos permite tener una visión global de lo que esta ocurriendo en cada una de las tareas de mantenimiento de nuestros operarios.

Cons

El aplicativo es intuitivo y sencillo de usar. El servicio técnico infraspeak ofrecen un soporte ideal de apoyo que te resuelven las dudas posibles en todo momento.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Henrique V.

Very happy wth Infraspeak

2020-09-07

Pros

Very easy to setup and start using, great for managing site maintenance, techincal assistance and to organize field service.

Cons

On thing it can improve is to make easier the planning of maintenance of singe assets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fernando M.

Funcionalidade ao serviço da assistência técnica

2020-11-18

Experiencia muito positiva.

Pros

Muito fácil de utilizar, permite um acompanhamento online de todas as tarefas e do desenvolvimento dos trabalhos, assim como permite manter um histórico muito rigoroso e um bom suporte documental sobre os clientes e equipamentos.

Cons

Apresenta alguma dificuldade na integração com outros softwares, nomeadamente do tipo GCE

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
João Pedro F.

Infraspeak is BIG but with effort can be BIGger

2020-03-05

Pros

A simplicidade da interface; ter relatórios detalhados; o facto dos técnicos conseguirem mexer na aplicação móvel com relativa facilidade e assim iniciar e terminar os trabalhos agendados; a possibilidade de haver a obrigatoriedade de uma leitura NFC para iniciar o trabalho programado

Cons

Alguns bugs que a meu ver são de ferramenta que está de principiante; alguns módulos carecem de desenvolvimento: indicadores; consumíveis

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria C.

Infraspeak já faz parte da minha rotina no hotel

2020-11-13

O melhor desta plataforma sem dúvida é o costumer service. Muito atenciosos, sempre disponíveis, sempre com soluções. A nível de implementação tivemos muita formação, e continuamos com feedback calls desde então.

Pros

Conseguimos fazer um ótimo tracking de avarias pendentes, trabalhos por fazer e auditorias também.

Cons

Não há nada que não goste no Infraspeak. Todos os pontos em que pedimos ajuda,arranjam-nos soluções.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more