InsightPro vs Retino Comparison

AfterShip

ShippyPro

Coolfire Core

CMMShere

Asset Insider

ddSuite

Compare InsightPro and Retino based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

CMMSHere an easy way to manage maintenance in any kind and size of the industry, the most customizable software with all editing tools that will enable you to configure as simpler as more robust work order procedures truly adapting to your organization's requirements.

Coolfire Core is a powerful software solution designed to help companies defeat operational chaos and streamline manual work. By simplifying work management inside and outside the organization, Coolfire Core enables businesses to get more done, optimize the bottom line, and improve overall customer satisfaction.

ddSuite software from DDC Schweiz allows object data of large infrastructure objects to be viewed from the overall view down to the smallest detail, managed and orders and invoices to be triggered.

InsightPro is a sales, installation and warranty management software designed to help manufacturers streamline and manage the overall warranty claims process, from beginning to end, with tools for quotes, invoices, customer management, claims management, purchase orders, real-time reports, and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Approval Process Control

Billing & Invoicing

Calendar Management

Case Management

Claims Management

Client Portal

Contact Database

Contract/License Management

Customer Database

Customer History

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Dispatch Management

Document Storage

Drag & Drop

Electronic Payments

Electronic Signature

Eligibility Verification

File Storage

For Field Service

For General Contractors

For Manufacturers

Forms Management

Historical Reporting

Invoice Management

Job Management

Job Scheduling

Job Tracking

Maintenance Scheduling

Mobile Access

Parts Management

Payment Collection in the Field

Policy Management

Product Registration

Quotes/Estimates

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Reminders

Repair Management

Reporting & Statistics

Reporting/Analytics

Returns Management

Routing

Scheduling

Self Service Portal

Service History

Service Management

Status Tracking

Support Ticket Management

Trend Analysis

Warranty Claims Management

Warranty Tracking

Work Order Management

Workflow Management

InsightPro

Android

Linux

Web-based

Windows

iPad

iPhone

Warranty rep

Overall it is a good system. I have worked with many CSM over the years and this was easy to pick up on still has some developmental needs but great product.

CSR - Warranty and Claims

The Insight team is very helpful and has always responded promptly with any issues that I had in getting them resolved. They made the experience much better.

Customer Service

Our experience was extremely positive with InsightPro from the start. Their team is so awesome.

Coordinator - Consumer & Tech Support Dept.

One of the best things is the custom-ability of it - you don't have to fill out fields that are not helpful to you and you can arrange it so that you can run any report needed.

The software is fairly user friendly and does help mainstream work in warranties.

Extremely user friendly and easy to figure out.

Warranty Service Manager

If there was anything that I would dislike, it would be that sometimes it does not allow all the photos the technicians attach to properly upload.

Service Manager

Weekly email updates that were automatically sent out, being able to schedule one job for multiple techs without having to create another work order.

While you can send emails to a customer with a claim, you cannot add an attachment unless you upload it into a "Resource" folder.

InsightPro screenshot: InsightPro customer service agent dashboard screenshot

InsightPro screenshot: InsightPro online forms for customers/dealers screenshot

InsightPro screenshot: InsightPro centralized claim information screenshot

InsightPro screenshot: InsightPro service technician assignment screenshot

InsightPro screenshot: InsightPro real-time work order reporting screenshot

InsightPro screenshot: InsightPro satisfaction survey screenshot

Freelancers

Large Enterprises

Mid Size Business

Small Business

Asset Insider is an Asset Lifecycle Management businesses use to manage assets from demand to disposal. It integrates predictive maintenance, asset tracking, capital planning, and automation tools to ensure seamless availability and operational efficiency of critical assets and resources.

AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop

ShippyPro is the complete shipping software for ecommerce that helps worldwide merchants to ship, track, and return orders connecting 85+ Sales Channels and CMS to 180+ Carriers. Features include: bulk shipment tracking, shipping labels creation, returns management, shipping data analysis & more...

Retino is a cloud-based returns management solution that helps online merchants or eCommerce businesses process multiple returns. The embedded portal guides customers through case registration, while the reverse shipping options allow for order pick-ups and parcel shop drop-offs.

InsightPro vs Retino Comparison

InsightPro

Retino

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives