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InsightPro Logo

Sales & installation, warranty & field management software

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InsightPro Reviews

Overall rating

4.8

/5

18

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Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10

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Pros and cons

Overall it is a good system. I have worked with many CSM over the years and this was easy to pick up on still has some developmental needs but great product.
The Insight team is very helpful and has always responded promptly with any issues that I had in getting them resolved. They made the experience much better.
Our experience was extremely positive with InsightPro from the start. Their team is so awesome.
If there was anything that I would dislike, it would be that sometimes it does not allow all the photos the technicians attach to properly upload.
Weekly email updates that were automatically sent out, being able to schedule one job for multiple techs without having to create another work order.
While you can send emails to a customer with a claim, you cannot add an attachment unless you upload it into a "Resource" folder.
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18 reviews