InstaCheckin Features

InstaCheckin

Visitor registration & management solution with iPad app

4.69/5 (13 reviews)

InstaCheckin Feature Summary

  • Visitor check-in
  • Visitor registration
  • Registration management
  • Automatic notifications
  • Visitor arrival notifications
  • NDA / waiver forms
  • Customizable waiver & sign-in forms
  • Visitor badge printing
  • Multi-location
  • Visitor signature capture
  • Employee directory
  • Central web dashboard
  • Reporting & statistics
  • Daily, weekly, monthly visitor trends

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Mobile apps

iOS App


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Requires iOS 9.0 or later. Compatible with iPad.

InstaCheckin Feature Reviews

12 reviewers had the following to say about InstaCheckin's features:

Titilayo Abdul

Pleasant experience so far. We run into a few minor issues here and there but, overall, enjoyable.

2018-04-24

It is easier to keep track of our residents and their guests.

Pros

The notifications sent to the admin when guests have overstayed the allotted time period .

Cons

There is no 'room number' field when guests check-in. .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Laurie Scott

The InstaCheckin has been friendly, easy to work with and promptly implements suggested updates.

2017-07-20

The Instacheckin Team has been friendly, easy to work with and promptly implements suggested updates.

Pros

InstaCheckin is a reliable and user-friendly check-in system that is approved by 3rd party audits. We like that the system prints photo IDs for all visitors.

Cons

With this feature, the pre-registered visitors can quickly type few letters of their name and their information automatically gets filled out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Karin Gudal

Super easy for visitor check in and liability waiver signing

2018-02-15

Pros

The user interface is really clean, simple, and easy for our customers to use.

Cons

We don't have an online dashboard, to let clients fill out the waiver for minors without being on site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Stephen Simmons

So far it is very good.

2018-06-18

Pros

Parents find the program easy to use, and the data that we get from the program is useful.

Cons

Because students do not "sign in" to start the day, there is no easy way for them to "sign out".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Diana Gilbert

It has made the checking in process professional.

2017-07-20

Streamlining the check in process. Added security for our employees and guests.

Pros

We really love the notifications as our visitors arrive!

Cons

I am not a very technical person but it has been easy for me to learn the different sides of the InstaCheckin system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kamila Klimek

Instacheckin has completely changed our customer experience!

2018-08-15

Instacheckin improved our customer experience tremendously, but also streamlined a lot of operations on the backend: tracking who's in the space and how often, collecting emails for newsletters, updating our databases with most recent information, even helped our staff grow their LinkedIn networks, enabling them to reach out to people they've met briefly.

Pros

The frontend and backend interfaces are very intuitive and have all the features you'd expect, allowing you to not only control who's inside the space at any given point, but also extract list of people in an excel format, send them a follow up message, even automatically notify the appropriate person of their guest arriving.

Cons

The app is overall great, and is exactly what it should be for a regular office traffic capacity. We also find ourselves in high capacity situations, where there's 200+ people that is coming through the door within 30 minutes. There are two features that would help us in those high-traffic situations: 1. Some people find the button of "two arrows" less intuitive than if it was a simple "submit" button at the bottom of the page where they instinctively look for it. It's not a big deal in regular setting, but when there's 10 people in line behind them, it loses precious seconds. 2. We're not using the badge printer for no, so it would be great if we could choose an alternative "final" thank you screen. People usually look at it expecting more to happen, and I think if we could have a simple: "You're all done. Thank you for checking in!" in large lettering with nothing else on the screen. That would streamline the process significantly and again, prevent us from losing precious seconds. Thanks!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
alma acosta

Super easy to use

2018-06-08

One time stop for visitor/ applicant signing.

Pros

The software is easy to use and looks nice when visitors see it/use it they compliment the use of it.

Cons

The software can be time consuming when you have a large group of people signing in at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Allen Nielsen (Charlotte School)

A very satisfied customer

2018-08-08

With growing security concerns on school campuses today, we wanted to add another level of visitor accountability on our campus along with a general more sophisticated and professional look to our visitor welcome experience. And we wanted to do this without making our campus visitor experience overly cumbersome or burdensome. We feel InstaCheckin has helped us hit a sweet spot in this regard.

Pros

The flexibility of the system to adapt to our specific needs as an independent school

Cons

Having recently put the system into operation in our school and looked into other products and their limitations for our setting, I can't really say that I have any clear concerns about their software at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Lee

We began using your product a few weeks ago, replacing our former sign-in software. We love it!

2017-10-11

It is the most simple and easy to use sign-in software that we have seen, that provides the information we need for our business.

Pros

We like the ease of use and quick learn for new employees who have not previously seen the software. Clients sign in with ease.

Cons

I would like the phone number to format like (xxx) xxx-xxxx rather than just having the numbers without any delineation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon Ogbueze

The customer service from this company is priceless. The Hassle free check in is like no other!

2017-10-12

Pros

I love the easy check in for my regular customers so that they don't have to wait in line.

Cons

I wish I could add a formula to calculate my customer's available balance after a class has been taken

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Steve Crandall

Tried several other "check-in" systems, but InstaCheckin offered the best fit for our needs.

2018-03-02

Our needs were very simple and this software is exactly what we needed and more.

Pros

Easy to configure and modify options as needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jorge Castillo

It's been great!

2017-07-24

Pros

It looks great, it's easy to use, and Customer Support is always quick to respond whenever we have any issues.

Cons

There have been a few moments where the software will either not show the pictures I upload, or will only show a blank screen. These moments are very few and far between, and customer support has been excellent in fixing these issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more