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EHS Management Software vs QT9 QMS Comparison

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Overview

EHS Management is a web-based software for environment, health, and safety that optimizes business performance and enables...

Category Leaders

The most adaptable & easy to use quality management software. The QT9 QMS is a highly modular web-based system designed for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

750

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1500

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

25

5

4

3

2

1

12

13

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

67

5

4

3

2

1

51

11

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The Intelex Community site is a fantastic resource filled with great documentation and helpful answers from fellow Intelex customers.
Ease of use, the ability to share and teach new business needs to all divisions. Good experience and easy to share.
Intelex has excellent customer service and will help your through all your learning needs.

Pros

We love the document portal and it's ability to share and collaborate on documents.
Training, Documentation Control, ISO Functions, Calibration and Equipment, Supplier and Customer Management, Safety, Corrective/Preventive Action Modules are all great and very useful.
This is the best QMS software for the money. It's intuitive, easy to implement and reliable.

Cons

We were struggling with inaccurate data, reactive processes that were time consuming and a lack of traceability and consistency.
The number of clicks and saves it requires to complete each section is a source of frustration for all users.
Configuring security can be difficult to get correct, imports can be difficult to set up- it's not easy to understand all of the objects.

Cons

After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.
The biggest disappointment - No customability of modules and forms.
No email notifications if an item goes past due. You can only disply the entire reports that are overdue.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features49
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Learning
  • Budget Management
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Control
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Course Management
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Digital Signature
  • Disaster Recovery
  • Dispatch Management
  • Distribution Management
  • Document Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email-to-Task Conversion
  • Employee Management
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • Financial Management
  • For Engineering Documents
  • For Mechanical Equipment
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Hazardous Materials Management
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Idea Management
  • Image Capture
  • Import Tasks
  • Incident Management
  • Incident Reporting
  • Indexing
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Interaction Tracking
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Learner Portal
  • Learning Paths/Tracks
  • Legal Risk Management
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Order Management
  • Parent Task
  • Percent-Complete Tracking
  • Periodic Review
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Production Scheduling
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputational Risk Management
  • Resource Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Learning
  • Service History
  • Shipping Management
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Spreadsheet View
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Technician Management
  • Testing/QA Management
  • Tests/Assessments
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Warehouse Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Management
  • Total features245
  • API
  • Academic/Education
  • Access Controls/Permissions
  • Accident Investigation
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Automated Routing
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • Blended Learning
  • Budget Management
  • Built-in Course Authoring
  • Built-in LMS
  • Business Process Control
  • Calibration Management
  • Calibration Scheduling
  • Case Management
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management
  • Client Portal
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Management
  • Corporate/Business
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Course Management
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Digital Signature
  • Disaster Recovery
  • Dispatch Management
  • Distribution Management
  • Document Capture
  • Document Check-in / Check-out
  • Document Classification
  • Document Coding & Control
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email-to-Task Conversion
  • Employee Management
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Exceptions Management
  • FDA Compliance
  • Failed Inspection Tracking
  • Feedback Management
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • Financial Management
  • For Engineering Documents
  • For Mechanical Equipment
  • Forecasting
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Hazardous Materials Management
  • Historical Reporting
  • ISO Compliance
  • ISO Standards Management
  • IT Risk Management
  • Idea Management
  • Image Capture
  • Import Tasks
  • Incident Management
  • Incident Reporting
  • Indexing
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Interaction Tracking
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Issue Tracking
  • Job Management
  • Knowledge Base Management
  • Label Printing
  • Labeling
  • Learner Portal
  • Learning Paths/Tracks
  • Legal Risk Management
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Metadata Management
  • Milestone Tracking
  • Mobile Access
  • Mobile Learning
  • Modeling & Simulation
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Nonconformance Tracking
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Order Management
  • Parent Task
  • Percent-Complete Tracking
  • Periodic Review
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Production Scheduling
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Project Planning/Scheduling
  • Project Tracking
  • Purchase Order Management
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Reputational Risk Management
  • Resource Management
  • Response Management
  • Revision History
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • Rules-Based Workflow
  • SSL Security
  • Safety Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Self-Learning
  • Service History
  • Shipping Management
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Spreadsheet View
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Synchronous Learning
  • Task Board View
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Technician Management
  • Testing/QA Management
  • Tests/Assessments
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • To-Do List
  • Traceability
  • Traditional Methodologies
  • Training Administration
  • Training Companies
  • Training Management
  • Training Record Management
  • Vendor Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Warehouse Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations6
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

EG
AvatarImg

Efrain G.

Aviation & Aerospace,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QT9 QMS logo

QT9 QMS

Cuality systems software

Reviewed 6 years ago
Pros

Its a friendly software for quality system control because it's easy to use and has a complete management and the necessary areas.

Cons

I only tried the demo version, but wasn't so easy upload documents

Vendor response

Efrain - Thank you for your review of the QT9 QMS. We are happy to hear you find it easy to use! Our updated versions make uploading documents super easy with import data templates, and we even include personalized help/training from our team. If you would like to see a demo and try the software again please feel free to reach out to us.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS logo

QT9 QMS

Quality management made quick and easy

Reviewed 5 years ago
Pros

The QT9 software products seem to be designed with the customer in mind. The user-friendliness is clearly a part of the QT9 Quality Management Software. I love how easy it made everything.

Cons

I think that at times the process could have been a little more efficient in terms of time it takes to process a quality management order.

Vendor response

Thank you for the review of the QT9 QMS. It is great to hear you find the QT9 QMS easy to use! We appreciate the review.

TW
AvatarImg

Timothy W.

Mining & Metals, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS logo

QT9 QMS

QT9 - All Quality Management Systems in one place

Reviewed 4 years ago

Our biggest problem with the legacy programs were solved by using QT9, by having control over all requirements of our quality system registrar. All users (123 people) have been polled with a 98% positive response.

Pros

I like most that our ISO 9001:2015 certified quality management systems are now in one (software) place. We no longer need to create and store our documentation, audits, suppliers, inspections, change control, risk assessment , calibration, projects, management review, corrective actions in multiple locations and formats.

Cons

Query / search features are limited and not made to be used intuitively.

Vendor response

Tim - Thank you for your follow-up review of the QT9 QMS. It is great to hear you are able to integrate so many of your processes into one central place! Just let us know if we can help you or your team centralize information from any other processes. Thanks again.

TB
AvatarImg

Tia B.

Defense & Space, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS logo

QT9 QMS

QT9 QMS is a Quality Manager's Dream Tool

Reviewed a year ago

QT9 QMS Software is helping to facilitate the

Pros

Training, Documentation Control, ISO Functions, Calibration and Equipment, Supplier and Customer Management, Safety, Corrective/Preventive Action Modules are all great and very useful. Implementation was amazing and the support/ training given allowed us to get our system up and going within a couple months.

Cons

The FMEA / Risk Management Module could use some help. I wish the modules tied together better.

Vendor response

Tia - Thank you for the 5-Star review! That is great to hear you had such a positive experience with implementation! We appreciate your feedback.

AS
AvatarImg

Albert S.

Mining & Metals, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

QT9 QMS logo

QT9 QMS

This is a great system!

Reviewed 2 years ago

Our company appreciates all of the quality functions like document control, corrective action, audit, management review, supplier management, and training.

Pros

I like the modularity of the system. This really helps helps with implementation, and ease of use. I appreciate the stops built into the system to ensure important aspects are included in these records.

Cons

New product tracking would help our processes (APQP, Quoting tracking). Reporting isn't great for training, not good at summary information.

Vendor response

Albert: Thank you very much for the positive review! We appreciate you taking the time to share your experience with QT9 QMS.

JC
AvatarImg

John C.

Aviation & Aerospace,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS logo

QT9 QMS

QT9 Has Changed Our Company

Reviewed 6 years ago
Pros

This product completely guides your Quality Management Team in the creation, management and utilization of your QMS. The QT9 support is personal, thorough and effective. The product is easy to learn and makes the quality management process extremely efficient.

Cons

The product is available to my competitors. The product is so extensive that you feel you are not utilizing its full potential.

Vendor response

John - Thank you for the 5-Star review! We really appreciate it. We are happy to hear that your experience over the years has been positive. Thanks again!

AO
AvatarImg

Angela O.

Medical Devices,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

QT9 QMS logo

QT9 QMS

A major timesaver

Reviewed 7 years ago
Pros

The amount of functionality which is provided, considering the price of the software. The fact that there is a certain amount of latitude in terms of configuration and for the most part, you can build the system to suit your requirements. Also, even though the system is built to utilize electronic signatures, there are also the option to take a hybrid approach if you prefer to have certain documents physically signed. The document control and change control modules are of a good standard, and also the facility of being able to add related documents (which are linked to live documents) is particularly useful. I also find the management review module excellent, and has saved me a lot of time in terms of how I used to manage this feature.

Cons

The vendor management system is not as functional as I would like and is the module I find the least useful.

Vendor response

Angela - Thank you for your review of the QT9 QMS. We are happy to hear that the QT9 QMS is saving you time!

KG
AvatarImg

Keith G.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS logo

QT9 QMS

Game Changer

Reviewed 2 years ago

The Quality Management modules are excellent. They are easy to use and understand. Tech support to start learning the system is superior to any software company I have ever seen. All the support is included in the price of the annual fee.

Pros

The software has all the key modules for operating Quality, Maintenance, Safety, Training and Engineering Change Requests for a fraction of the cost of more expensive systems with less modules. The web based platform permits scaling to any business size.

Cons

The system is laid out nicely at the start with drop down menus. However, when you select the module, it sends you into a blank spreadsheet without little directional help. After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.

Vendor response

Keith - Thanks for the positive review! Please don't hesitate to schedule free training with our team anytime - whether it is for you, new employees or the implementation and integration of a new module. We look forward to working with you and your team in the future.

LR
AvatarImg

Laura R.

Nonprofit Organization Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS logo

QT9 QMS

Great all in one software

Reviewed a year ago

Overall we are very happy with the way QT9 is able to encompass and streamline our quality management documents.

Pros

QT9's ease of access and abundant training resources are the top features for my company.

Cons

So far there have not been any real problems with the software.

Vendor response

Laura - Thank you for the 5-Star review! It is great to share positive experiences with our team.

MB
AvatarImg

Mary B.

Food Production, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

QT9 QMS logo

QT9 QMS

Complete & Easy to Use QMS System - Great Customer Care

Reviewed 4 months ago

I have been involved in choosing, implementing and using other Quality Management Systems and this has been by far the best experience.

Pros

This system has made documentation management of training records to rev controlled SOP's a breeze. The Supplier portal is a great feature. They provide solid training and are very responsive when you have questions.

Cons

It would be nice if it had additional features that apply to Food Manufacturing. It could use an upgraded look and easily customizable reports.

Vendor response

Mary - Thank you for the 5-Star review! We are happy to hear about your positive experience with the QT9 Customer Care team. Please reach out us if we can help with anything.

EG
AvatarImg

Eva G.

Food & Beverages,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

QT9 QMS logo

QT9 QMS

Good product but very little possibilites to adapt it to your business

Reviewed 7 years ago
Pros

It provides the basics for the management of the quality for a small scale company at a good price. The pricing options are very good and adjustable.

Cons

It is very stiff in the way it is built. There is very little room to personalize the different type of product, if we want to hide some fields in the reports, the report options are very limited while they are the basis of a good quality communication. There is no option to personalize the emails notofications. You really get flooded by emails!

ST
AvatarImg

Sheryl T.

Biotechnology, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS logo

QT9 QMS

Very happy QT9 QMS user!

Reviewed a year ago

Our quality management program is newly developed so we built the functionality as we rolled out each quality policy and procedure. The system supports our growing program and will support us as we continue to grow our business.

Pros

Very flexible with controls and support that make the job of quality management much easier. We also purchased the QT9 ERP and are looking forward to implementing this functionality in the near future.

Cons

I have not heard a single complaint. We have a very diverse workforce that have used a variety of QMS systems and all have very positive things to say about our system and how we use the QT9 QMS.

Vendor response

Sheryl - Thank you very much for the awesome review! We love hearing from happy QT9 customers. We look forward to working with you on the QT9 ERP!

AL
AvatarImg

Anthony L.

Telecommunications, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

QT9 QMS logo

QT9 QMS

Global user of QT9

Reviewed 5 months ago

From demo to deployment, the team at QT9 has supported me with each step of the process. Ongoing training and support has made the rapid deployment seamless and successful. The intuitive nature of QT9 results in almost no learning curve for general users. As the layout and functionality of the modules are similar in design and usage, growing within the software environment has become natural and organic. QT9 has taken the tears out of the daily management of a QMS.

Pros

Software was plug-n-play for our organization. We were able to get the software up, configured and running within days. The intuitive use of the software allowed for rapid deployment within the organization.

Cons

Limited options on customization. However, while the options seem limited, we have had limited need for customization. The software embraces all requirements of most modern QMS needs.

Vendor response

Anthony - Thank you for the positive review. We are happy to hear you were able to get QT9 QMS implemented so quickly. We look forward to working with you more in the future.

LM
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Lisa M.

Plastics, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

QT9 all the modules, tons of training and service

Reviewed 5 years ago

We are a tiny manufacturing company. Recent audits for a large and valuable customer have driven the need to develop our Quality Management System. QT9 was the only reasonably priced option that didn't make me pick upfront which handful of modules I might need. I still haven't started using everything QT9 has to offer but my CAPA and Customer Feedback programs are robust and well documented. The automatic emails to designated "Responsible Parties" seemed to really please my last auditor. I even use it for my Safety Incidents/Investigations.

Pros

You get all the modules that are available at the time of purchase, plus your software gets upgraded to include future awesomeness as they develop it. It's pretty intuitive, but what it lacks there, it makes up for in the abundant training and help options. The staff is very hands on and knows the product intimately. The launch process was relatively easy and well handled. A sandbox site allows you to work out how you'll implement the system before cluttering it up with your first attempts. All that and relatively inexpensive.

Cons

Not all the modules may be a perfect fit for how you'll use the software. You may have to be creative or maintain some documentation outside the software.

Vendor response

Lisa - Thank you for your review of the QT9 QMS. We are happy to hear you have had a positive experience and like all the modules included! Please feel free to reach out to us on training for the other modules.

CF
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Clayton F.

Medical Devices, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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QT9 QMS

A World of Difference

Reviewed 2 years ago
Pros

Implementation of the Document Control Module was a game-changer for our organization as we were still operating under a paper-based system. Document creation and changes are so much more efficient now that we are utilizing QT9 QMS.

Cons

Not really applicable. Concerns I have had with the system I know are being addressed with the next revision of the software because the QT9 Software team is receptive to its customers' concerns.

Vendor response

Clayton - Thank you for the positive review! That is great to hear the document control module is helping your team out. We are always looking at new ways to improve the system too.

SK
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Shannon K.

Chemicals, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

QT9 Made Our Life Easier!!!

Reviewed a year ago

Great training, great support. We are looking forward to new ideas being integrated into the software.

Pros

Intuitive platform that can make manufacturing quality requirement so much easier to manage.

Cons

It was not the software, but the ability to get people to change their habits.

Vendor response

Shannon - Thank you for the positive review! We are happy to hear QT9 helped make your life easier.

PF
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Peter F.

Machinery, 1,001-5,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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QT9 QMS

Fair Quality Management System

Reviewed a year ago

5-6 years experience

Pros

One software for multiple uses such as corrective actions, maintenance, calibration, etc.

Cons

Poor access to your own data, such as the ability not to remove records that you own. This junks up the system, such as calibrations with trash records.

Vendor response

Hi Peter - We are sorry to hear that you have not had a good experience with the QT9 QMS. Could you please call us @ 630-892-5022 at your earliest convenience? We would like to better understand your short-term and long-term goals along with your "trash records". Traceability requirements for FDA and ISO compliance prevent you from simply "removing" records, but you do have other options. Perhaps a sandbox site would help you? Lets discuss! Thanks.

TD
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Tim D.

Aviation & Aerospace, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

QT9 QMS Software

Reviewed a year ago

The software is good and the staff is more than happy to help if you have a problem.

Pros

I like the ease in which you can control the documents. The software manages the old versions and changes of the documents on the revision changes which makes life much easier for the document control aspect of our QMS.

Cons

Some of the modules I cannot modify in a way that would be useful for my organization.

Vendor response

Tim - Thank you for the positive review! We are happy to hear our staff is more than happy to help.

MU
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Michael U.

Defense & Space, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

qt9 review

Reviewed a year ago

The task was larger than expected, not a problem with the software. There are just a lot of moving parts.

Pros

User Friendly Design, easy to implement, covers everything we need it to

Cons

user interface is very basic, but once you get used to it is very functional

Vendor response

Michael - Thank you for the positive review! It is always great to hear from customers about positive experiences. We appreciate you taking the time to share.

KS
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Ken S.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

QT9 Helped Structural Diagnostics, Inc. get ISO 9001:2015 Certified!

Reviewed a year ago

Our company had no Quality Management System at all before QT9. Some of the employees were relucted to try something new, but all got on board when they saw how easy it was to use. All through the entire ISO 9001:2015 process from the very beginning to certification all the Auditors really thought it was a well designed package geared towards the ISO 9001:2015 process.

Pros

The Document Control module was the most used and was very easy to implement and maintain.

Cons

That you could not upload video files, that the file size was limited. But this was not really an issue.

Vendor response

Ken - Thank you for the positive review! it is great hearing from happy customers. We appreciate you taking the time to share your experience.

TW
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Todd W.

Mining & Metals, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

As Advertised

Reviewed 10 months ago
Pros

Easy to Implement, very responsive, demo is accurate to the software capabilities, great training and support

Cons

There are so many modules in the product that its 's hard to choose what to implement first.

Vendor response

Todd - Thank you for the positive review! It is always great to hear from customers enjoying the QT9 QMS.

CT
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CHARNELLE T.

Biotechnology, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

Most Value for Your Money!

Reviewed 2 years ago

QT9 has been second to none. Their implementation support team does there best to get you up and running.

Pros

This is the best QMS software for the money. It's intuitive, easy to implement and reliable.

Cons

I would like a few more customized fields.

Vendor response

Charnelle - Thank you very much for the positive review! We appreciate you taking the time to share your experience with the QT9 QMS. If there is anything else we can do for you and/or your team please let us know. Have a great day!

TC
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Tiff C.

Chemicals, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

Great for companies of any size!

Reviewed 9 months ago

This is the second organization that I've worked for that has used QT9. It's been great at both places, and I look forward to exposing other companies to this software.

Pros

QT9 is highly scalable. It's easy to add more users, more documents, or more site if necessary.

Cons

As with any software, there is a bit of a learning curve. However, the customer support is great.

Vendor response

Tiff - Thank you for the 5-Star review! That is great to hear that you like the scalability. Please let us know if we can help you with training or anything else.

MP
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Marie P.

Semiconductors, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QT9 QMS

QMS software that functions well

Reviewed 2 years ago
Pros

Streamline process for creating ECRs and Doc control is great. This software makes approvals and interaction easier.

Cons

It would be an improvement if the software could link to our ERP system. QT9 is limited by the program QT Link. The audit module is good but a bit cumbersome.

Vendor response

Marie - Thank you for the positive review. We are happy to hear QT9 QMS streamlines your ECR's and Document Control processes. We will be adding more ERP integrations in the years ahead. Please feel free to send us your ideas about the Audit Module via a support ticket in QT9 QMS. We look forward to helping your quality processes operate as efficiently as possible.

TD
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Tracey D.

Pharmaceuticals, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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QT9 QMS

Great option for entry into a computerized system for Quality

Reviewed a year ago

We were able to implement and deploy the system to our users very quickly. The sales team have been very quick with responses and follow up.

Pros

This is a very easy to implement software that is inexpensive. The workflows are great out of the box.

Cons

The only con I have at this time is the reporting on Change Control. Once they develop reporting for this feature, it will be a big improvement.

Vendor response

Tracey - Thank you for reviewing our QMS software. We are happy to hear you found the implementation easy.