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Intellect QMS vs TrackWise Comparison

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Overview

Category Leaders

Robust QMS software suite and platform offering extreme configurability. Meet FDA compliance and ISO standards, drive operational...

TrackWise quality management provides a centralized system for managing, tracking, and reporting issues and actions while...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

1

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

80

5

4

3

2

1

49

26

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.0

22

5

4

3

2

1

7

9

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS.
Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.
It's been a good experience. Alice, the Support Team member that we had assisting us with implementation has been awesome.

Pros

Overall this is a good software for companied who are planning to get approval from big regulatory like usfda or else.
Its 21cfr part 11 comply and its very helpful if you are planning to regulatory approvals because its audit trail is perfect and its perfect for audit purpose.
I like the core solutions of the software to be able to configure the workflow to match the business process as suppose to fitting our business process to the software capabilities.

Cons

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start.
Customer service is poor to follow up on reported issues in Support Tickets.
Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability.

Cons

The query manager is very limited. Currently there is no option to conditionally hide or lock data fields.
Functionality was limited and interface was clunky.
It is extremely difficult to change things once a record type and workflow has been created and is place. Changing workflows, field types, etc.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features160
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Certificate/Label Printing
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract Drafting
  • Corrective and Preventive Actions (CAPA)
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Deployment Management
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • Event Logs
  • Exceptions Management
  • FDA Compliance
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For No-Code Development
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Internal Controls Management
  • Inventory Management
  • Inventory Tracking
  • Investigation Management
  • Issue Management
  • Maintenance Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Policy Management
  • Pre-built Templates
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Project Management
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Rules-Based Workflow
  • Safety Incident Management
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Security Management
  • Sell Side (Customers)
  • Single Sign On
  • Specialty Contracts
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Template Management
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Total features25
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assessment Management
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Business Process Automation
  • Business Process Control
  • Buy Side (Suppliers)
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Certificate/Label Printing
  • Change Management
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Management
  • Content Management
  • Contract Drafting
  • Corrective and Preventive Actions (CAPA)
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Deployment Management
  • Document Capture
  • Document Check-in/Check-out
  • Document Classification
  • Document Coding & Control
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Alerts
  • Environmental Compliance
  • Equipment Management
  • Event Logs
  • Exceptions Management
  • FDA Compliance
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing
  • For Engineering Documents
  • For No-Code Development
  • Forms Automation
  • Forms Management
  • Full Text Search
  • Government Contracts
  • Graphical Workflow Editor
  • HIPAA Compliant
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Instrument Management
  • Internal Controls Management
  • Inventory Management
  • Inventory Tracking
  • Investigation Management
  • Issue Management
  • Maintenance Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • No-Code
  • Nonconformance Tracking
  • OSHA Compliance
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Optical Character Recognition
  • Policy Management
  • Pre-built Templates
  • Prioritization
  • Process Change Tracking
  • Process Modeling & Designing
  • Project Management
  • Quality Control
  • Quality Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Revision History
  • Risk Alerts
  • Risk Analysis
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Role-Based Permissions
  • Root Cause Analysis
  • Rules-Based Workflow
  • Safety Incident Management
  • Sarbanes-Oxley Compliance
  • Security Auditing
  • Security Management
  • Sell Side (Customers)
  • Single Sign On
  • Specialty Contracts
  • Status Tracking
  • Supplier Management
  • Supplier Quality Control
  • Surveys & Feedback
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Collaboration
  • Template Management
  • Templates
  • Third-Party Integrations
  • Traceability
  • Training Management
  • Version Comparison
  • Version Control
  • Version Rollback
  • Visual Modeling
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations14
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Alternatives

Explore similar apps

User reviews that mention these apps

AvatarImg
AvatarImg

Xiaojing W.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TrackWise logo

TrackWise

Started being a user since 2015. Mainly use TrackWise as quality data analysis purpose.

Reviewed 6 years ago

A good integrated quality database for QMS.

Pros

- a comprehensive quality database with potentials to add modules for almost every QMS component; - per-definable query and exporting template

Cons

- lack of straightforward information connection between multi-level data, for example, certain fields (business unit) are not automatically shared between parent and child level records; - the default CSV (Comma Delimited) format output file is actually space delimited (observed in both TW8.3 and TW8.7), which makes it unreadable directly into some analytic softwares such as R.

Vendor response

Thanks so much for your feedback! We'll be sure to pass it along to our product team as they look to make future product enhancements. Note that TrackWise 9 has improved the user experience and made it easier to see record data specific to the needs of each user.

AvatarImg
AvatarImg

Dexter S.

Food Production, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

TrackWise logo

TrackWise

Customizable software with limitless depth of information and detail.

Reviewed a year ago
Pros

Trackwise was used in house to create and manage CAPAs, Nonconformances, and SCARs. As a user the software offered many fields and options to complete required information and details set by our company's QMS policies and procedures.

Cons

This may be more of a fault of the internal training team that on-boarded new users, but the system's workflows and document/record creation is not instantly intuitive. Upon initial login, navigation within the software was not easy to understand, especially when it came to creating the different record types available and how that records establish a parent/child relationship with each other.

RJ
AvatarImg

Rick J.

Biotechnology, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TrackWise logo

TrackWise

The value of Trackwise

Reviewed 8 years ago

I have been designing , build and validating software systems for the past 30 years at the same major Pharma company. I have been using TrackWise for the past 7 years at this Pharmaceutical company. We employee more then 50,000 people world wide. I have eight modules on the TrackWise QMS platform that are utilized by all of are manufacturing sites for complaints, exception report, audits etc. ...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for your feedback, Rick! We're glad you've gotten so much value from TrackWise. If you ever have suggestions for new features or capabilities, let us know. We always make sure to incorporate suggestions from our user base into our roadmaps.