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Robust QMS software suite and platform offering extreme configurability. Meet FDA compliance and ISO standards, drive operational...
TrackWise quality management provides a centralized system for managing, tracking, and reporting issues and actions while...
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Xiaojing W.
Used weekly for 2+ years
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A good integrated quality database for QMS.
- a comprehensive quality database with potentials to add modules for almost every QMS component; - per-definable query and exporting template
- lack of straightforward information connection between multi-level data, for example, certain fields (business unit) are not automatically shared between parent and child level records; - the default CSV (Comma Delimited) format output file is actually space delimited (observed in both TW8.3 and TW8.7), which makes it unreadable directly into some analytic softwares such as R.
Thanks so much for your feedback! We'll be sure to pass it along to our product team as they look to make future product enhancements. Note that TrackWise 9 has improved the user experience and made it easier to see record data specific to the needs of each user.
Dexter S.
Food Production, 201-500 employees
Used weekly for 1-2 years
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Trackwise was used in house to create and manage CAPAs, Nonconformances, and SCARs. As a user the software offered many fields and options to complete required information and details set by our company's QMS policies and procedures.
This may be more of a fault of the internal training team that on-boarded new users, but the system's workflows and document/record creation is not instantly intuitive. Upon initial login, navigation within the software was not easy to understand, especially when it came to creating the different record types available and how that records establish a parent/child relationship with each other.
Rick J.
Biotechnology, 10,001+ employees
Used daily for 2+ years
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I have been designing , build and validating software systems for the past 30 years at the same major Pharma company. I have been using TrackWise for the past 7 years at this Pharmaceutical company. We employee more then 50,000 people world wide. I have eight modules on the TrackWise QMS platform that are utilized by all of are manufacturing sites for complaints, exception report, audits etc. ...
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Thanks for your feedback, Rick! We're glad you've gotten so much value from TrackWise. If you ever have suggestions for new features or capabilities, let us know. We always make sure to incorporate suggestions from our user base into our roadmaps.