Intellect QMS Reviews

Easy to use, intuitive eQMS system. Lots of configuration options, easy-to-use app creator. No code platform means you don't have to be a specialist to create new apps, all you need is proper training and you`re ready to go! System is affordable for small and medium companies.

The mobile app needs improving. Looks like it is left on its own and it needs some modifications. Sometimes doesn`t work properly on Android and IOS devices. Needs support here.

Intellect has a lot of good features and operation seems very intuitive. It is good value for the money.

We have had to use a double review process in order to be sure that all changes are captured before a document is approved.

I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.

I have very limited use of the product. We have yet to launch things here and i am scheduled to attend a training session at the end of august on the product.

We created several applications from scratch so we were able to customize to our specific requirements by non-programmers.

Initial training should be separated into an Overview/End User training for key stakeholders and then training for Designers and Administrators. Since this is geared to non-programmers (in our case), the importance of process design and planning, documentation, system administration, etc., should also be included with the actual creating applications training.

Hi Janna, Thank you for your review. It's exciting to hear that you created several applications from scratch without any programming background. Great advice on how to improve our training. We've already begun to add in these training elements. The Intellect Team

I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS

We didn't like having to change our document numbering system (starts at 1), however, we were able to provide metadata that made it easy for long-term users to find their documents using their initial numbers.

Hi Franco, Thank you for your review! It's great to hear that you were able to modify Intellect QMS apps to meet your needs AND to build new applications. You are truly leveraging the power of Intellect's no-code compliance platform. Please let us know if we can be of any help as you continue your journey of continuous improvement. Thank you! The Intellect team

The software comes with pre-configured applications but allows for custom applications to be built as well as changes to the pre-configured applications.

We have had a very positive expereince with Intellect

Thank you for your review! Customer success is truly our #1 priority. We love that you continue to have a positive experience with Intellect and how pleased you are with our customization capabilities. We thank you for your feedback and hope to continue upholding these positive experiences. - Intellect Team

I loved that we were able to customize the software, which gave our internal personnel insider knowledge of how the software works so we do not constantly have to rely on out-side support. It let us build it to our requirements and process flows.

There is nothing about the software that I don't like. I don't like how Microsoft when interacting with Intellect. To open a document to make changes you need to double click on link, click open, click enable editing, then enable content. It is slow and lots of clicks just to be able to open a document to make edits.

There are a lot of good things about the software, but I really enjoy using the Tool and Calibration system they offer. It has helped us streamline an area that we continued to struggle with. The other great feature is the ability to create custom applications. This allows us to tailor the software more to our needs. This also includes customizing the apps we purchased as well. This way, you are not stuck using the design the developers came up with and not having it fit your needs perfectly.

I have found that app development can occasionally be a pain to get done properly but this is due to how much stuff is interconnected.

The ability to customize the software to meet our specific processes is extremely beneficial. Streamlining and automating workflows for a consistent and global process provides efficiencies to save valuable resources. The software is user-friendly and intuitive, making user training easier and shortening the learning curve.

The software occasionally throws a curve ball but Intellect Customer Support will work through the issues with you. I would like to see more helpful and readily available published app training documentation to reduce reliance on customer support.

Intellect (QMS) comes with out of the box workflows that can be modified according to your business needs. As it is very user friendly it allows people without programming skills to modify and create applications, workflow processes and reports. Besides that, the customer service is very good, they are vey responsive, patient and understand our needs.

For someone who does not have programming skills, it can be quite annoying configuring some items every single time, in different templates and different parts of the workflow, such as email notifications. A tool such as 'copy and paste' would be wonderfull.

Very flexible and powerful platform, easy to reconfigure the OOTB and build new app, while complying with regulations

Does not come with actual e-signature like DocuSign

Ofrece una amplia gama de características de gestión de calidad, como control de documentos, gestión de no conformidades, gestión de riesgos, y auditorías. La interfaz es fácil de usar y personalizable para adaptarse a las necesidades de la empresa y los equipos de trabajo, también ofrece una amplia gama de características de informes y análisis, incluyendo paneles de control en tiempo real y gráficos personalizables.

El precio puede ser alto en comparación con otras herramientas de gestión de calidad en línea, Su implementación puede ser complejas para algunos usuarios nuevos. Algunas características avanzadas, como la integración de datos de terceros, están disponibles solo en planes de precios más altos.

Customizable to be in alignment with existing Quality Management System structure/procedures vs. revamping our procedures to be in alignment with OOS software

Everything is a rabbit hole with troubleshooting and it is very time consuming, even with support from Intellect. Audit trail feature is poor, at best.

Key component of this software is how customizable it is. Also how easy it is for someone to use without programming experience. The main processes of any quality management system is set up out of the box which saves a lot of time.

So far we have yet to find something we don't like about Intellect.

Hi Kristen, thank you for your review and we're very happy to hear how easy Intellect has been to customize for you. Our goal is always to make our software user friendly and to help customers build processes around their business needs.

Ease of uploading information and flow of information. Pretty straightforward to understand.

Much longer lead time to go Live with than originally told when they sold the software. More customization is required than originally thought and takes up half the time/work of a full time employee. Did not anticipate a team member to be so dedicated the software and expected more set-up for the cost.

Hi Isabella, Thank you for your review and feedback! We're glad the uploading of information was easy and straightforward. We understand some implementations take time and resources. Intellect offers a white glove implementation service for those customers who don't have the internal resources and want to speed up the implementation timeframe. This white glove service is available for any future applications you may decide to implement and we'd be happy to tell you more about this service. Thanks again! The Intellect team

If you want software for an eQMS, this is the one to select. The apps are easy to use and intuitively designed. The idea that our company can configure EVERYTHING as needed is a hug plus

Nothing to not like. Easy to use and set up

Easy to use. Highly configurable. Customer service is excellent. I love Intellect.

So far there is nothing that I do not like about this system.

Thank you for your review. The team here at Intellect always puts our customers first and we love hearing about your positive experiences with us. - Intellect Team

The ease of global deployment was a significant benefit in our implementation. Intellect is our document management system now shared by all Infinite Electronics sites globally. There are several modules that allow you to customize the product to meet your specific requirements. The customer support is top quality, and the Intellect team is great to work with.

As with any software, it has limitations and specific interface requirements. Some of the interface requirements are a little cumbersome.

The designer user experience is intuitive. The drag and drop technology makes designing fun. Updating object properties is straight forward. Building macros is made easy. Finally, all of the mentioned functionality works together to create powerful apps.

I think that the Auto Documentation Report is a burden. A more user friendly field mapping report or chart depicting the relationship of fields to apps, templates, and workflows would be helpful.

Hi Sarah, Thank you for reviewing Intellect. Our mission is to offer a user-friendly, no-code platform with a market leading QMS solution, and we're happy to hear that we delivered on this mission! We also appreciate your feedback, which we've shared with development (excellent suggestion, by the way). Congrats on staying compliant with GMP regulations, and for creating better organization, transparency, and documentation throughout your organization. Sounds like you're well on your way to creating a culture of quality at Threshold Enterprises. - The Intellect Team

Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet.

Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.

The product is easy to use and customize.

Integration with external data sources could be more robust.

Easy to use even I have small programming experience. Also very useful to find detail documents.

Onboarding process some time is slow. Also mobile app need improvement.

This software is very user friendly and is easy to teach other how to use the programs. You don't have to be an IT master to be able to use it.

It would be nice if they offered a limited amount of free customer support after the initial set up. It would be nice to have something like 2 to 4 hours of free support every month.

I like the Document and Data Control app, the Audit app and apparent complexity of the Program if it is needed. Now that those above me have completed the initial program build, I find it is very easy to use.

My opinion was that the Integration process of the Software with our Organization did not go as smoothly as it could have.

Moving towards eQMS system and going paperless.

We've experienced some technical issues including aligning different interfaces and setting up proper workflow. It requires technical expertise.