Unleashed Reviews - Page 6

Integrates well with xero. Similar approach to xero so easy to use. Reporting very easy and intuitive

Serial number tracking not as easy as hoped for. Serial number history would be great. Tracking our 20,000 unit serial numbers is not easy

Very streamlined and easy to use, easy to write up quotes and search products, simply to group customer invoices and send them altogether as monthly or quarterly statements what have you. Easy is the word id use to describe this program.

It would be nice to be able to drag and drop products when drawing up a quote for customers which would make it even easier then having to keep selecting 'Move Up' or 'Move Down'

Feature rich Great intuitive interface Highly responsive and knowledgable support Brilliant integration with Xero and Salesforce.

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Good marketing and support, plenty of powerful tools and cliches.

too many to list Stocktake process closes your business Not a sales front end, more as a back of house for an online shop . Quotes not linked to stock, can quote out of stock item with no alarm, accept quote, invoice no stock and cannot void it

Hi there, thanks for your review of Unleashed on GetApp. We’re sorry to hear you've found Unleashed frustrating to use. We’re currently in the process of developing our new user interface and were wondering if you would be interested in providing feedback on any improvements we could make? If so, please email us at unleashed@unleashedsoftware.com. We are continually working on improving our customers user experience with Unleashed as we aim to make managing your business easier, saving you time and money in the process. Feedback on how we can achieve this is always welcome and appreciated. 

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Hi there, I'm so glad to hear what a positive experience you've had with Danielle and the rest of the support team - we really look forward to helping you grow your business in the future, and don't hesitate to reach out to us at any time! The Unleashed Team

Active, proactive support that actually cares about your BUSINESS problem.

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Unleashed had 95% of what we was looking for in a inventory control program. Very easy to use. Reports are well thought out. Easy to modify invoices and orders to our specs. Not One regret going with Unleashed software at all and is improving features ongoing.

Cannot pull up a product list with multiple items showing our selling price so takes longer to tell customers our selling price making to many clicks and backwards and forward to do a simple task.

Our experience interacting with the team at Unleashed has been great. They tailored the onboarding presentation to what we needed, and their product knowledge was incredible. It inspires a lot of confidence to have a call where the person on the other end is able to field very specific questions with ease.

There have been a couple of challenges with the API. They are in no way deal-breakers, but my wishlist would include: Faster response times, more fields available (e.g. margin on a SalesOrder).

I can login to it anywhere and carry on business, it as easy as finding a computer and getting to work.

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The inventory management is easy to use especially throughout multiple warehouse locations Creating and processing an order from quote to dispatch to invoice is simple and relatively straightforward There are too many beneficial aspects to mention here!

Certain specific tasks can be more complicated than necessary though this is nit picking! The app however is not anywhere near as usable as it should be though as a tool for basic reference to inventory levels and price tiers, it does the job very well!

Has what I need when placing orders for my customers has the little functions I love and the fact its so easy and if I'm unsure I have videos to watch straight away to help. Does the hard work for me

No are to put blind notes in customers orders so we can see what was said when things are on back order and you can print the invoice without having to delete previous things said. The biggest thing id like to see in this system. Notes are very important and we like to keep them not remove once stock is in.

The Unleashed Team is just amazing. They respond usually within the hour to queries, if not sooner. I had put forward development requests, some of which were already delivered, within ca. 3 months, which is quite good for a shared platform service. Our implementation went very smoothly thanks to the continued support of the team.

It is a platform, not your own system designed to meet your needs for 100%. But for us the benefits outweigh by far the small compromises we had to make.

Well designed layout Premium feeling Polished Generally updated weekly which allows a more bug free software

Restricting everything Customer support is kind of stink Unable to even delete mistakes Time-consuming interface to input orders/work orders etc Overpriced for the features

Unleashed has been a rock-solid product for our clients, and the support that we have been given during implementation has been brilliant. I can't speak of this product highly enough.

If there was anything that I would like to see is web-site capability - eCommerce. The B2B portal is good, but not suitable for end-users.

Batch number tracking, Dashboard, Inventory tracking, easy to export to CSV and work in excel then....

too many manual work such as picking Batch number, etc... FIFO N/A, difficult to use multiple sizes (units, case, mastercase, etc..) Support very limited, reporting quite out of date. Overall, very basic software.

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Hi Jass, thanks for your review and for recommending Unleashed! We appreciate your feedback, and are happy to hear you have found our support team very helpful. Also thanks for your recommendation regarding pricing having an option of being GST inclusive - we've passed this onto our product management team and are hoping this will be included in one of our next feature releases.

We implemented the system in March. It was easy to implement and it has an elegant interface with Xero. We have experienced no major issues since we implemented the system and the combination of Unleashed and Xero has improved efficiency and shortened our monthly financial close.

Currency rates are linked to original order entry date. The order date currency rate should not be used to record the sale. Instead the sale should be based on the current month currency rate.

Software is intuitive and flexible. Technical support was knowledgeable and helped us through our specific needs. iOS app is a plus.

Unresponsive sales team. iOS app only has sales order functionality.

Hi there, We're sorry to hear you've not had the response you wanted, especially since it sounds like your experience with the software and with our company as an NGO has been overall quite positive. (As an aside, you are correct about our iPhone app; at this point it is strictly a sales app, but with the ability to check customer, product and inventory details on the go.) We'd really like to...

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Easy to set up through importing of templates. Very good integration, especially to Xero. Nice ease of use and easy learning curve which is standard for cloud apps these days. Very "Xero-ish" in its look and feel.

Global search across SKUs not optimised. Some sales functionality missing, such as different currency by sales order. Little ability to perform ad-hoc cost of production analytics in Excel of BI for example - other than via the API.

it forces accuracy, and being able to break down products into bills of materials and assemblies with costings is priceless

PLEASE ALLOW ME TO CHOOSE A DATE RANGE ON THE DASHBOARD! EMAIL ME ADMIN@SWIFTFORM.CO.NZ ONCE DONE THANK YOU

Easy to use Works with our accounting package Suits our style of business

Can't bring back Obsolete clients - Love to be able to do that

The easy reporting and the ability to integrate with other softwares and excel. Tracking of inventory has become very easy.

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Workflow steps when processing an order. As a distribution based company the ability to assemble and disassemble parts is a big advantage. Overall inventory management performance. Integration from Shopify then to Quickbooks.

There is a slight learning curve, but plenty of written instructions and videos to assist. Only able to have [1] vendor contact. Sales and purchase tax can be complicated to set up and intregrate.