Inventory Planner Reviews - Pros & Cons, Ratings & more

Cin7 Core

Fishbowl

Finale Inventory

Inventory Planner is a software that helps businesses automate inventory management and planning on a centralized platform. It is an essential tool for businesses with large inventories and multiple locations. Avoid overstock and out-of-stocks through accurate, data-driven forecasting.

Inventory Planner

Web-based

Managing Director

When there are extended periods of downtime there is a risk of data loss through syncs failing. Customer support is barely interested.

CEO 

How quickly the system calculates the formulas, makes replenishment easy and when you do have a questions they are super fast to help you out.

Disappointing sums it up. They promise a lot but the problems cause huge headaches and loss of money.

Senior Manager

It is good for organizing inventory for all kinds of business. Also, it is good for inventory management.

Business Development Manager

It is totally awesome it makes my work ease. Through it now I am able to manage my things well.

Very happy with the functionality and overall ease of use for the product.

Founder

In my case, the interface is rather bloated and confusing, because we only need a few features. But for a larger enterprise, I understand why a lot more of those tools would be needed.

Systems Specialist

Great tool to help with forecasting. Great customer support too.

The amount of useful features. It's a great tool for Inventory Management and analysis.

Purchasing Inventory Manager

Great way to narrow down and analyze individual skus, sales history and forecasting. Integrated seamlessly with Magento.

Development Director

Keeping track of our Purchase Orders thanks to some extra fields (compared to Quickbooks Commerce). Great complementary product to Quickbooks Commerce - it syncs the POs and sales very well.

Director

It integrated with ease and super quickly to my cloud based erp.

We continue to be pleased with our experience and there is certainly more functionality to be explored, if we can invest more time I am sure we can get more value from the software.

Smart Program that's easy to use with great service.

President

But the cost might be a barrier for potential customers.

Ops Manager

The best method for forecasting and inventory level management.

The software is good value for money as we have limited time to spend on forecasting, IP helps us keep us in check and identify OOS risks.

Operations Manager

For the price, the customer support, the training webinars and youtube videos, detailed documentation - it really is unrivalled and we have tried so many different systems.

Hupport

Microsoft Excel

Seems good so far.

Hi there Craig,

Welcome to Inventory Planner! It's great to have you on board and trying us on for size.

Inventory Planner is a great fit for your vertical so you should have no issues there, however if you do have any questions, we're here to help.

Thank you again,
Tom (Inventory Planner by Sage)

Great Software

Hi Bobby,

Thank you so much for taking the time out to review us, we really appreciate it!

It's great to hear that you're finding Inventory Planner's replenishment reporting so valuable and easy to use.

Thanks again,
Tom (Inventory Planner by Sage)

User Friendly in critical conditions

Hi Antonia,

Thank you so much for your feedback, we really appreciate it!

It's great to hear how user-friendly you're finding Inventory Planner, and how it makes it easy to keep on track of your tasks.

Thank you again,
Tom (Inventory Planner)

Great software and customer support!

Hi there Charlotte,

Thank you for your review, we really appreciate it! 

It's great to hear that it's supporting your reporting and inventory management.

Thank you raising the point about your implementation project manager. This isn't the typical feedback we get at all so I'll look into this and see what happened.

Thank you,
Tom (Inventory Planner by Sage)

Highly effective 

Hi there Charlie,

Thank you very much for your review, we really appreciate it!

It's great to hear that Inventory Planner does everything you need incorporating your automated ordering right through to vital accurate forecasting - it's true, we do listen to our customers and I'm glad this comes across so loudly.

Thanks again for your review,
Tom (Inventory Planner by Sage)

I look forward to inventory planning being easy and accurate for us.

Complex, but simple to use

Hi there Doreen,

Thank you much for taking the time out to review us, we really appreciate it.

It's great that our team have supported you so well through your training. It's important that our customers hit the ground running and it sounds like you did just that.

So great to hear!

Thank you again,
Tom (Inventory Planner by Sage)

So far, we have been very impressed with the technical support, training and capabilities of the Inventory Planner!  We had an incredible training process with a very helpful and competent member of the Inventory App team.  This has prepared us well for utilizing the app for our specific business context!  

Great Support!

Hi Cara,

Thank you very much for your review, we love hearing from our customers. 

It's great to hear how well Inventory Planner is meeting needs and goals - and it's also fantastic to learn that it's due in no small part to our implementation and training team.

Thank you again,
Tom (Inventory Planner by Sage)

Essential. The best method for forecasting and inventory level management

Hi there Adam,

Thank you so much for your review! 

It's great to hear that you're having so much fun using Inventory Planner and how useful it is with keeping track of your products and materials.

PS: Don't worry, we'll keep your secret! ;)

Thanks again,
Tom (Inventory Planner)

Great Forecasting/ Inventory planning tool 

Hi Doug,

Thank you for taking the time to review us - we love hearing from our customers!

It's fantastic to hear that Inventory Planner integrates so well with your back office software and is so intuitive for your team to use.

On your point on the wealth of data, we strive to provide our customers all the information we have to hand, but I can appreciate that all that data could seem a lot. Our KPI reporting segments it nicely though, take a look here: https://help.inventory-planner.com/en/articles/2695321-inventory-kpis-report-video or reach out to our Support team, they have your back 24/7!

Thank you again,
Tom (Inventory Planner)

Disappointing sums it up. They promise a lot but the problems cause huge headaches and loss of money. As I write this we have >30 POs we need to place in order to receive stock before a 4-day holiday weekend... we cannot even add a single item to a purchase order! 

Purchasing is a business critical function and Inventory Planner simply cannot be relied upon.

When it works it's OK... when it doesn't it is a nightmare

Hi Adam,
I'm really sorry to hear that your experience with us, hasn't been as you expected. In order to address your concerns all together and raise the priority to get everything fixed ASAP. Please send us an email to support@inventory-planner.com, please include your account details and all your issues so we can proceed to support you better and improve your overall experience using our software.
Thanks,
The Inventory Planner Team

We needed to identify what was selling, what was dead stock and what we likely to run out of before the next delivery arrived. With long lead times this is tough to manage but IP has really helped us step the business up.

Excellent service for staying on top of purchasing

Hi Andy!
Thanks for sharing this review with other users, so more customers can discover how IP can be a great asset for their business and how IP has helped your business.
Feel free to let us know if you need any help with anything!
The inventory Planner Team

Was good until the massive holes in their CS capacity became apparent.  We can't have this much liability in a system that is so integral to our business planning. Ugh.

Great when it works...infuriating when you need customer service

Hi Nick, we truly apologize for the inconveniences caused by the recent server incident. The disruption was unanticipated and impacted many users. Our teams jumped into immediate action to investigate the cause, and I'm glad to say that a lot of progress has already been made to safeguard against a similar situation in the future.

Being responsive to our customers has always been a top priority for us, and it was just as much the case with the recent server incident. Your team has opened over 35 conversations with IP Support - with response times averaging under 6 hours. While we cannot always guarantee immediate responses, we remain diligent and are proud to offer turnaround times that are much quicker than average.

I sent a thorough message over earlier today to further explain the issue, our corrective steps, and reasons why this particular issue couldn't be resolved more quickly. Please let us know if you have any questions, or if you'd like to chat through any details.

Game changer for us

Hi John,

Thank you so much for you feedback and it was great to hear how you used to plan and purchase before using Inventory Planner and after using Inventory Planner!
Using our Open to Buy functionality with a mix of the Replenishment page is a great strategy!
I'll share with the team your suggestion to allow re-ordering of the display of product categories for the Open to Buy Page.

The Inventory Planner Team

I love using this software, it makes purchasing and inventory planning so easy.

One of the best ways to manage your inventory

Hi Doug,

Thank you very much for your review.

It's wonderful to hear that Inventory Planner is such a great fit for your business and our team are supporting you with all the support, tips, and best practices to help you get the most out.

It's also great that a year in, you're still finding time saving features and settings you didn't know about before. We're not slowing down on those, so look out for more! :)

Thank you again,
Tom (Inventory Planner)

We have benchmark quite a few software in this field and this one is the easiest to use. At first, pricing was so low compared to other solution that we hesitated  and were concerned about the quality. But honnestly it is equivalent to software costing +$1K / month. 
Good Job !

One of the best Inventory Planner on the market

Hi Julien! 

Thank you so much for your review! 

As you have tested different Forecasting Solutions in the market you're the expert! 

We're happy to see that Inventory Planner has been helping your business, it's working smoothly and that the implementation process is as easy as forecasting and placing purchase orders in just 2 hours after implementing it!

Thanks!

The inventory Planner Team

Hi Christo,

We are happy to hear that Inventory Planner integrates great with other platforms, it's easy to connect, and that is a great tool to help forecasting for your business. We thank you so much for your review and that you are happy with our Customer Support too.

Thank you,

The Inventory Planner Team

Lightening fast inventory ordering software. I have used them all in the past 20 years and this is hands down the fastest, most accurate, well though out and intuitive software. Literally saves hours of time every single day.

Best in the business

Thank you for your feedback! We have some improvements coming soon to reports, so we hope this better meets your needs.

It is totally awesome it makes my work ease. Through it now I am able to manage my things well

Inventory Planner Satisfaction Report

Very good experience since the first moment.
Loaded all my data in very short time, all was nice and consistent. 
Had some questions on the forecast result and the team supported me all the way.
Also, a couple of minor issues appeared and were solved in no time. 
Excellent solution!

Finally inventory management made easy!!

Thank you so much for your feedback. Glad to hear that Inventory Planner helps streamline your forecasting and purchasing!

We're currently working to add invoice syncing with Zoho and will let you know as soon as that's available. All other data can currently be synced manually at anytime (in addition to the automatic daily sync). 

We'll also reach out with directions so that you can add your logo to purchase orders in the account settings. 

Thanks again for your support!

Outstanding. For the price, the customer support, the training webinars and youtube videos, detailed documentation - it really is unrivalled and we have tried so many different systems. Thoroughly recommend!

Very easy to use. Very quick and accurate - has almost eliminated out of stock for us

Thanks so much for your feedback! We love to hear that Inventory Planner has helped to eliminate stockouts. 

Quickly got a hold on our merchandise buying needs through better forecasting and financial management across key categories. This was a gap in our system/tools

The right fit Cloud Merchandise Planning and Replenishment tool for my retail chain

We ended up cancelling our subscription, as the daily emails (seemingly a wonderful idea) only created more work and confusion. It wasn't worth the cost. 

Did not work for us

It doesn't have the inventory page or so which was hard for me to understand why forecast software wouldn't have a better inventory page.

It does it is function but needs some time to understand and manage the software

Very quick and easy to understand where your inventory problems are at, how much you should be ordering, and alerts to bring issues to your attention proactively.

Great Product

Thank you for your review and feedback, Ryan. We're working on improvements to the purchase order now so that it will be more customizable. It's great to see your store growing! 

Lo estamos utilizando para automatizar la gestión del inventario en la compañía.

Buena herramienta para la gestión del inventario

Good tool for inventory management

Hi there,

Thank you so much for your review, it's really appreciated. 

It's wonderful to hear how much easier Inventory Planner has made your stock replenishment processes and how useful you find us.

Thank you again,
Tom (Inventory Planner by Sage)

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