iReportSource Reviews

The onboarding process took a lot off my plate, the support staff walked alongside of us and still do to this day to help us learn features and maximize value.

In the beginning (2+ years ago) some of the features were not as developed but it continues to grow with functional features and updates.

Quickly get the information needed and almost immediately can respond to the involved employee in making certain their needs are met and concerns addressed.

This may already exist, so if it does, I apologize and certain someone will point it out to me. With tracking down who has completed training and who has not, be able to pull an exception list - what active employee did not attend the training. Some trainings are vital and having that assurance is key to me sleeping at night. Would like a place that links the training videos to be in a single location - FAQ or something. With lots of shifts and one little ole me would make my tasks assignments easier to help build up skills from our Teams

The iReport system is continually developing and improving. While the system is not as comprehensive as some of the SMS that I have used in the past it is getting better. The customer support team is amazing. They are very responsive and only an instant message away.

The most frustrating part of using the software is knowing that the data is in the system but having no easy way to pull the information that I need through the currently Analytics.

The ability for all employees to access the app, and report their own injuries gives them ownership of the process, and then we loop in managers.

The only negative thing I have to say about iReportSource is our need for health information storage, such as Hep B and Covid Vaccinations, just not being able to secure that to a specific group to protect health information. But this is an ongoing discussion with the iReportSource Team.

The pre loaded forms. The dedication to help us understand the ins and outs of the platform.

Offline option would have been a huge plus at the beginning of deploying the app. iReport Source did correct this problem early on. Also having to keep logging into the app was a huge pain. Also seem to be better.

I like that the team is listening to the voice of the customer and improving / developing accordingly

"Out of the box" there are more developed solutions on the market for our use case.

The product captures all your business needs in one location for tracking and analyzing your day to day business operation.

Implementation of the product depending on your industry could be challenging. However, the development team is open to making the software meet the needs required for your specific industry.

The OSHA record keeping was very good. The employee information fields were good.

It was more geared towards general industry and not construction.

The simplicity of the product. It's very clean in appearance, and easy to navigate.

At times it is a one time fits all approach. Team is excellent to work to a solution but if the system can't be used by all users from all companies the same way, then it's not something thats an easy work around.

The product is easy to use and the customer service is on point.

There is nothing I can really think of right now.

This program helps promote top down and bottom up involvement for safety and workman comp. needs. This allows all associates to be part of the organizational improvements to make a better and safer company

Nothing I have seen so far. I haven't seen anything that needs changes

I really like the training features and approval flow setting that one can use. Its great videos can be implemented.

that I cant edit quizzes after their assigned. Abd even if it's the same training that some else already took when I go to the training created I will have a bunch of training with the same name.

Service and development team.

Finding out I need to have the service or development team repair or create something relative to my functions.

It gives our managers the opportunity to fill out paperwork online.

App is not user-friendly. Employees cannot give their own statements without management's presence.

easy to use and learn. very little training and can access any where.

not all function are useable. need all the program to used.