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Ironclad

Contract management and workflow automation platform

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Ironclad Reviews - Page 2

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45 reviews

Recommended

AR
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Retail, 201-500 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Simple UI, but lacking in search capabilities

Reviewed 3 years ago
Pros

This product is very easy to use; simple and straightforward. Especially the tagging features on each workflow, it is easy to loop others in and keep all the communication in one place.

Cons

The search capabilities are really limited. You can only search by the title of the workflow. You cannot, for example, search by PO# or SKU#, which is extremely annoying. Oftentimes I have to go first to Salesforce to find the legal name of the company, and then search that in Ironclad. Also, you cannot easily download a report of all workflows into an Google Sheet like you can with Salesforce reports. Also, you cannot do any calculations within Ironclad, you simply have to input all numbers manually.

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One-of-a-kind software, makes life much easier

Reviewed 5 years ago

Overall had a great experience with the Ironclad team - the software has been very valuable and we use it a lot.

Pros

We purchased this for our legal team and it has saved them a lot of time. You have the ability to set up various workflows and the Ironclad team will help you through it. Once it's set up, you can execute and revise documents with a few clicks without any manual work. As revisions are made, redlines are saved. It integrates with our existing cloud infrastructure, which is pretty convenient, and keeps things organized and immaculately named.

Cons

The setup process can be a bit cumbersome, but the Ironclad team mentioned they have a new feature that will make customizing workflows a lot easier and less manual.