Item8 Features

Item8

Billing and CRM for Digital Ad Networks

4.5/5 (2 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Applicant Tracking
Appointment Management
Approval Process Control
Approval Workflow
Attendance Tracking
Audit Trail
Auto-Responders
Automated Quoting
Automated Scheduling
Batch Processing
Billable Items Tracking
Billing & Invoicing
Billing Portal
Billing Rate Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Analytics
Campaign Management
Cash Management
Cataloging/Categorization
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Contact Database
Contact Management
Contingency Billing
Contract/License Management
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Data Extraction
Data Import/Export
Deduction Management
Discount Management
Distribution Management
Document Management
Document Storage
Document Templates
Drag & Drop
Dunning Management
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Management
Employee Profiles
Event Calendar
Event Management
Expense Tracking
Feedback Management
File Sharing
Forms Management
Full Text Search
Gamification
Gantt/Timeline View
HR Management
Hourly Billing
Idea Management
Interaction Tracking
Internal Chat Integration
Invoice History
Invoice Management
Issue Management
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
Lead Segmentation
Learning & Development
Leave Tracking
Live Chat
Marketing Automation
Milestone Tracking
Mobile Access
Multi-Channel Communication
Multi-Country
Multi-Currency
Online Invoicing
Online Payments
Online Store Builder
Opportunity Management
Payment Processing
Performance Management
Performance Metrics
Pipeline Management
Pre-built Templates
Price and Cost Calculations
Pricing Management
Prioritization
Product Catalog
Product Configurator
Project Billing
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Editing
Real Time Notifications
Real Time Synchronization
Real-time Updates
Recurring/Subscription Billing
Reporting & Statistics
Reporting/Analytics
Resource Management
Role-Based Permissions
SEO Management
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Segmentation
Self Service Portal
Social Media Integration
Social Promotion
Status Tracking
Subscription Management
Summary Reports
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Tax Calculation
Template Management
Templates
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Training Management
User Management
Version Control
WYSIWYG Editor
Website Integration
Website Management
Work Order Management
Workflow Management
eCommerce Management
Learn moreCompare App
ACH Payment Processing
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Applicant Tracking
Appointment Management
Approval Process Control
Approval Workflow
Attendance Tracking
Audit Trail
Auto-Responders
Automated Quoting
Automated Scheduling
Batch Processing
Billable Items Tracking
Billing & Invoicing
Billing Portal
Billing Rate Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Analytics
Campaign Management
Cash Management
Cataloging/Categorization
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Contact Database
Contact Management
Contingency Billing
Contract/License Management
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Data Extraction
Data Import/Export
Deduction Management
Discount Management
Distribution Management
Document Management
Document Storage
Document Templates
Drag & Drop
Dunning Management
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Management
Employee Profiles
Event Calendar
Event Management
Expense Tracking
Feedback Management
File Sharing
Forms Management
Full Text Search
Gamification
Gantt/Timeline View
HR Management
Hourly Billing
Idea Management
Interaction Tracking
Internal Chat Integration
Invoice History
Invoice Management
Issue Management
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
Lead Segmentation
Learning & Development
Leave Tracking
Live Chat
Marketing Automation
Milestone Tracking
Mobile Access
Multi-Channel Communication
Multi-Country
Multi-Currency
Online Invoicing
Online Payments
Online Store Builder
Opportunity Management
Payment Processing
Performance Management
Performance Metrics
Pipeline Management
Pre-built Templates
Price and Cost Calculations
Pricing Management
Prioritization
Product Catalog
Product Configurator
Project Billing
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Editing
Real Time Notifications
Real Time Synchronization
Real-time Updates
Recurring/Subscription Billing
Reporting & Statistics
Reporting/Analytics
Resource Management
Role-Based Permissions
SEO Management
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Segmentation
Self Service Portal
Social Media Integration
Social Promotion
Status Tracking
Subscription Management
Summary Reports
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Tax Calculation
Template Management
Templates
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Training Management
User Management
Version Control
WYSIWYG Editor
Website Integration
Website Management
Work Order Management
Workflow Management
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Applicant Tracking
Appointment Management
Approval Process Control
Approval Workflow
Attendance Tracking
Audit Trail
Auto-Responders
Automated Quoting
Automated Scheduling
Batch Processing
Billable Items Tracking
Billing & Invoicing
Billing Portal
Billing Rate Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Analytics
Campaign Management
Cash Management
Cataloging/Categorization
Chat/Messaging
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Configurable Workflow
Contact Database
Contact Management
Contingency Billing
Contract/License Management
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Data Extraction
Data Import/Export
Deduction Management
Discount Management
Distribution Management
Document Management
Document Storage
Document Templates
Drag & Drop
Dunning Management
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Templates
Employee Database
Employee Management
Employee Profiles
Event Calendar
Event Management
Expense Tracking
Feedback Management
File Sharing
Forms Management
Full Text Search
Gamification
Gantt/Timeline View
HR Management
Hourly Billing
Idea Management
Interaction Tracking
Internal Chat Integration
Invoice History
Invoice Management
Issue Management
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Management
Lead Qualification
Lead Segmentation
Learning & Development
Leave Tracking
Live Chat
Marketing Automation
Milestone Tracking
Mobile Access
Multi-Channel Communication
Multi-Country
Multi-Currency
Online Invoicing
Online Payments
Online Store Builder
Opportunity Management
Payment Processing
Performance Management
Performance Metrics
Pipeline Management
Pre-built Templates
Price and Cost Calculations
Pricing Management
Prioritization
Product Catalog
Product Configurator
Project Billing
Project Management
Project Planning
Project Planning/Scheduling
Project Time Tracking
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Editing
Real Time Notifications
Real Time Synchronization
Real-time Updates
Recurring/Subscription Billing
Reporting & Statistics
Reporting/Analytics
Resource Management
Role-Based Permissions
SEO Management
Sales Pipeline Management
Sales Reports
Sales Tax Management
Scheduling
Segmentation
Self Service Portal
Social Media Integration
Social Promotion
Status Tracking
Subscription Management
Summary Reports
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Task Progress Tracking
Task Scheduling
Tax Calculation
Template Management
Templates
Third Party Integrations
Time & Expense Tracking
Timesheet Management
Training Management
User Management
Version Control
WYSIWYG Editor
Website Integration
Website Management
Work Order Management
Workflow Management
eCommerce Management
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Item8 Feature Reviews

2 reviewers had the following to say about Item8's features:

Ekaterina E.

Allows to save time from routine operations and spend more time on key competences.

2017-12-20

It saves time, allowes to increase productivity

Pros

Customer oriented, resposive to customer needs, constantly evolving, with great support and decent usability

Cons

Constantly changing interface, posssible bugs after new version release, possible difficulties of integration with other platforms

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Item8


Ekaterina, thanks a lot for your review!

Yes, bugs happen when you apply lots of changes. But we can avoid that.

Every day we are raising the percentage of system functions covered by auto-tests. We are sure that the amount of bugs will decrease with every next update.

And we are always here to help you in the online chat. Thanks!

Read more
Anonymous
( company, 11-50 employees)

Workflow and documents control in item8.

2017-12-20

Pros

-Easy to understand and use, -Good disign and colors, -Fast loading, -Fast customer support, -Big opportunities to grow.

Cons

-Frequent updates, sometimes with non-improvements and often changes, -Now it is not always functions are work as will be in future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Item8


Thanks for the review!
Yes, sometimes new updates don't contain any prominent improvements in business features. We're trying to balance the changes for each new release and include both front-end features for users and back-end improvements for product stability.

Read more