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iVisitor Reviews - Page 2
46 reviews
Recommended
Thomas C.
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The system is very simplistic, which makes it great for everyone to quickly pick up on. Curtis and Liz are excellent when it comes to customer service. They are always there and eager to help when there is a problem, even if the problem does not originate at Veristream. The system downtime is non-existent There is some customization that Phoenix Contact would like to have, but it is not available to be incorporated into the program. These have been discussed with Curtis. Overall, I would recommend this system to anyone.
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Keith K.
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I have been a customer of IVisitor for well over 13 years and have always been impressed with the reliability, ease of use and some of the best customer service I have run across. In addition, I have been very impressed with the continued improvement in regards to technology upgrades(Self service kiosk, mobile phone application, etc..) I have recommended this product numerous times to many of my counterparts because of the reliability, technology but mostly because of the stellar customer service.
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Carl A.
Warehousing, 51-200 employees
Used monthly for 6-12 months
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We have noticed the amount of traffic that flows through our building that was previously unaccounted for. This is huge as we have a warehouse environment and can't afford to lose inventory.
Ease of Use and Setup Functionality for Multiple Sites Access Levels Accessibility from Anywhere with Internet Connection
Cost for a small business - This is more for an Enterprise environment
Glad our software has been able to help you exceed your security requirements, and keep better track of all your visitors!
Amy H.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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Quick check-in Background Checks 24/7 Support
This software needs an mobile app, but otherwise works well.
Rachel K.
Used other for 6-12 months
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the simplicity. it doesn't have a lot of extra unnecessary stuff to wade through. you can easily get to what you are looking for and get it done.
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Nancy N.
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We have been very satisfied with I-Visitor capabilities as well as the service. The implementation was done with relative ease. Only downside really is that the self-check in has not really gotten the utilization we had hoped for. This may have something to do with the touchscreen monitor being overly sensitive. We have been very happy with the product though and it is very intuitive/easy to use.
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Holden H.
Import and Export, 1,001-5,000 employees
Used other for less than 6 months
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doing away with our manual process. this is more streamlined and simple process.
screening tool is a great in assisting with enhancing Export Compliance. Very simple process from Employee User Type perspective. Notifies visitor and host.
the pictures are horrible when printed out to the point I don't see why its even necessary to have a picture. still in early stages of testing and gathering feedback
Mike M.
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This Tool has enhanced my overall physical program by 10 fold. The iVisitor team and leadership that Curtis has provide made the transition and maintenance seamless. We did have problems on the backend with the GE Oracle data base keeping current with the IVisitor feed. This since has been rectified.
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David P.
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I would like to say that the Ivisitor system is good to operate and our lobby officers can use the system easily. We had issues with the printing of badges, however, have corrected that issue. I am overall happy with Ivisitor. The Tech support is good and quick to reply to questions. Thanks.
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jason P.
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With the ability to not only track visitors, it creates custom badges, integrate into security badge system and check for dangerous parties. Awesome !
Encompassing
Setups are not as easy and I would like
Shan K.
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Customer friendly and conscious! very open to creative ideas shared by customers for customisations. THANK YOU! Veristream Curtis | Liz | John are our achors here at Johnson & Johnson
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Emmett S.
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The software fulfills the campus needs to monitor and specify the various type of traffic during the course of the day. Its simplicity is as valuable as its comprehensibility.
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Joseph C.
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Great product and technical support. Easy to use, we deployed to fifteen plus tenants without much instruction. We presently replaced the lobby sign in register with iVisitor also.
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Kristen P.
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iVisitor really streamlines our visitor management and security in the building. Curtis is easy to reach and very attentive if ever there is a need with tenants. Zero complaints!
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Daryl W.
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We have been using iVisitor for a number of years and find it easy to use. The system has more features than we use and seems to be enhancing it's features.
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Roland C.
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The pros it has been very dependable. My support help Christina has been a great help trying to get my printer up and running again
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Mark A.
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Excellent, easy to use, intuitive software while still maintaining the necessary and nice to have features. Great and responsive support staff.
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Mike J.
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We have been using I-Visitor for over a year. Seems to be going well with little to no issues
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Joel C.
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User friendly. Duplicate name entries with CSV file uploads is an ongoing issue.
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Centralmark M.
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SHAHID M.
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