Ivy Reviews - Pros & Cons, Ratings & more

Xero

Jobber

Zoho Invoice

Zoho Desk

QuickBooks Enterprise

Ivy is a comprehensive business management software designed specifically for interior designers. It streamlines administrative tasks such as project management, document organization, payment processing, and client collaboration, allowing designers to focus more on their creative work. Ivy's user-friendly features and integrations with tools like QuickBooks Online help design professionals run their businesses more efficiently.

Web-based

Interior Designer

This program makes tracking our products very easy, and customer service has been fantastic. We love being able to add things from all over the web and customize them to our needs.

Independent Interior Designer

I like that it integrates with Quick Book since I have been using QBs for my accounting and did not want to change that. It's fun that my clients get to see pictures of what the item is too.

Principal designer and owner 

Ease of use, intuitive, short learning curve, nice clean, pretty interface, great customer service.

Studio Manager

The customer service is top notch. Our rep is amazingly helpful at the drop of a dime... sometimes a quarter, but he tries his best to resolve our questions within the same working day.

No wonder the Interior Designers who built this software and no longer designers. Their customer service is atrocious.

Our clients love the ease of paying online and seeing products outlined in a really clean and professional way. Time tracking is easy on the go.

Principal/Owner

The best part about IVY is the customer service and the company's desire and willingness to adapt, change, and stay current. They value client feedback and are constantly implementing it.

The salesperson forgot our first appointment (I should have cancelled at this point) and did not show up, then when we rescheduled she was pushy and looking back, rather manipulative.

Lead Designer

We love that they are constantly working to make the software better for designers by implementing new features all the time.

Project Manager and Interior Designer

A Cheap and Flawed Program with Arrogant Support.

Owner/Designer

Which was very embarrassing. 3rd they have been attempting to take a large amount of money from my bank the whole month, which they are not authorized to do.

Poor User Experience and Awful Customer Service.

It's hard to get around - things are in illogical places.

Project Manager

It is hard to search or look for specific items. Reports are not intuitive; there is not tracking at all existing - if so, very minimal.

I have only had an account with Ivy for less than 2 months and have had several major banking issues. 1st it was hard for me to link my bank account to my profile.

Interior designer 

It may not be for the beginning designers who think it’s expensive, but I personally find a huge value in it. If you use it right it will save you money.

Buildertrend

QuickBooks Online

Microsoft Excel

Overall it has been an okay experience. I am not able to utilize the software to its maximum.

Ivy Review

Love ivy software! Very user friendly and can do a lot for your business in terms of invoicing, organizing and keeping updated. 

Love Ivy! 

Great project management software without Quickbooks Online. 

We like how intuitive the software is, saving time by adding products, creating tear sheets, and getting client approval within moments. 

Great Concept

This program combines accounting with specifying, ordering, follow through and taxes. 

Geared for designers 

Ex User

Very stressful. I am canceling their service 

Banking Nightmare 

I personally have loved it from the beginning. It works for me and my design business. It may not be for the beginning designers who think it’s expensive, but I personally find a huge value in it. If you use it right it will save you money. 

Perfect for my design business 

I've had an overwhelmingly negative experience. The salesperson forgot our first appointment (I should have cancelled at this point) and did not show up, then when we rescheduled she was pushy and looking back, rather manipulative. She did not share the terms with me, just expected me to read the fine print. 

The customer support is argumentative and not helpful. They talk in circles and do not address issues and are slow to respond. It is not a customer first business they are running, it is a numbers game. 

I would look for alternatives before using this software or supporting this company. While I can forgive some technical product difficulties, the service put the nail in the coffin. Personally, when the 1 year contract is up, I will be running far away from this company. 

Poor User Experience and Awful Customer Service

I signed up with this program to help me stay organized and to create proposals with a professional and attractive presentation for my clients.  My expectations were that I would receive the help I needed to get set up & sufficiently run the program.   

This program has not only cost me money (overpriced for quality of product & services) but has cost me several jobs because of the lack of clear images migrated from the ivy clipper tool and my files stored on my computer!! 
I have tried to contact customer support, what a joke!  I am told that I have 15 minutes.  I have tried to email the company and the program freezes.  This software program needs a complete overhaul as does the support team. 

This is the first review I have ever written but I want others to know that Ivy is not worth the money that you spend, or the time that it is supposed to save! 
 I can say that I sure wish that I had done my homework before signing up with this company. 

I am still struggling with finding an adequate software program to help me stay organized and present a profession proposal to my clients.  

 

Very unsatisfied 

disgusting, costly, exhausting, wasetful 

A Cheap and Flawed Program with Arrogant Support

The best part about IVY is the customer service and the company's desire and willingness to adapt, change, and stay current. They value client feedback and are constantly implementing it! 

Ivy is Life changing

Changed our Business

This software has helped me grow my business and has been a game changer for making my processes more efficient and organized. It was easy to pick up and train my employees to use. Our clients love the ease of paying online and seeing products outlined in a really clean and professional way. Time tracking is easy on the go. Proposals and purchase orders are easy to create and send... everything is automated and intuitive. Overall, fantastic software for a growing business.

Changed my business

We love how Ivy has helped grow our business so quickly and makes us look more professional to clients and vendors. It has also given us more time back as we are not duplicating our efforts. It is also amazing to manage the full product life cycle in one place.

AMAZING BUSINESS MANAGEMENT SOFTWARE 

Horrible.  If you want to have to double check everything twice then buy this.  It is a total waste of money.

HORRIBLE CUSTOMER SUPPORT & SOFTWARE IS FRAUDULENT

This had made proposals and invoicing a easier and more professional. My clients love how they can see the products that I am either proposing or invoicing.

Interior Design Software

I've gotten to know quite a few of the people with Ivy customer support. Everyone is a class act and very helpful. 

So Glad I Went with Ivy

Best Investment I've Made

Excellent customer service, intro to product and easy to get up and running on. Positive so far but the accounting part of it is nowhere near as sophisticated as Studio Designer which we have used for years.

We are billing our clients more efficiently since using IVY.
The customer service is top notch! Our rep is amazingly helpful at the drop of a dime... sometimes a quarter, but he tries his best to resolve our questions within the same working day.

The little things...

This service doesn’t solve any of my problems, it just creates more and takes valuable time away from working for my clients as I struggle to learn how to navigate the system. 

Ivy Reviews (2025)

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22 reviews