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IWD Platform Logo

IWD Platform

4.6
(33)

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2D & 3D visual merchandising software for all retailers

(1)

IWD Platform Features

Features Summary

Functionality

4.3

/5

33

Total features

13

3 categories

IWD Platform features

Customizable Branding
Customizable Reports
Data Import/Export
Drag & Drop
Floor Plans & Maps
For Offices
For Retail
Forecasting

Common features of Space Management software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Asset Lifecycle Management
Calendar Management
Customizable Branding
Customizable Reports

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.3

/5

33

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

13

Unique features

  • Forecasting

  • For Retail

  • Planogramming

  • Shelf Planning

Functionality

4.7

/5

419

Price starts from

119

Per month

learn more

Total Features

75

Features in Common

7

Unique features

  • Visitor Tracking

  • Watch List

  • Label Printing

  • Payment Processing

Functionality

4.4

/5

296

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

71

Features in Common

7

Unique features

  • Real Time Analytics

  • Access Controls/Permissions

  • Activity Dashboard

  • Real Time Reporting

Common IWD Platform comparisons

IWD Platform logo
Quant logo
IWD PlatformvsQuant

Reviewers who mentioned features said:

AM
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Alison M.

Retail, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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IWD rollout Salomon

Reviewed 3 years ago

It has been great. A good comprehensive tool but of course not without things we would like to add!

Pros

I like that you can easily discuss issues with certain contacts in reference to photos. This is what I use the most and that you can upload documents specific to each store.

Cons

The fact that the app and the network do not sync and the opening page dashboard is not customizable.

Vendor response

Thank you for taking the time to leave us a review, Alison!

DL
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Dani L.

Retail, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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3D Display Review

Reviewed 4 years ago

The IWD program has helped our organization immensely. Our Visual direction and store presentations have improved, providing stores with clear and elevated communication. The Merchandising and document creation process has become much more manageable (100+ locations across 10-12 layouts/concepts). We have been able to utilize Display for store rendering / layout design to enhance campaigns, customer experience and new store design initiatives. Overall this program has brought a new refresh to our process that will help us continue to evolve and grow our business.

Pros

I love the endless possibilities and organization. It gives users and businesses the freedom of creativity and customization, with the ability to organize and track growth and progress in a way that works best for you and your company needs - a perfect match of art and science. It was quite easy to integrate our products into the program, and actually helped better our internal process overall!

Cons

As long as users stay up to date on software updates, there are not many issues. Internet speeds will at times take a toll on speed/processing. Always take the time to reach out for support, the "missing" function may already exist, or if it doesn't, the team is always willing to try and make it happen, or find the best solution.

Vendor response

Dani, thanks for leaving us such a wonderful review. We are thrilled that you love your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day! Thanks for your kind words.

Cn
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Chi n.

Luxury Goods & Jewelry, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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first year comment

Reviewed 3 years ago

the tool has a very strong value proposition, compared to the external competitors (Simplifield/ Yoobix..) in terms of functions, ease of using, price, operational excellence. however, some function in reality should really automate the process for VM manager (as mentioned above) For richemont brands the competition is also with Booster/ POS identity which is developped by the group. the challenge will be to clearly show the advantages of the tool (maximize automation), or else in the near future the chance we have to merge with Booster or replaced by Booster is possible.

Pros

- Clear added values & Proposition. - Instance selling points (centralize network, Professionalize the work flow, support the daily taks of VM community, facilitate communication among the community.

Cons

some functions are nice, but it still not maximizing the automation. example: Post launch review with all installation photos, we can extract all photos of global POS network, but the report will not be categorised by market. we hence still have to do manual work which is not exactly the selling point of the tool : automation, reporting in 1 click. Survey function: possibility to see on global map, sorted by status of survey is not feasible App version: issue in China with VPN/ connection?

Vendor response

Hi Chi, thank you for taking the time to write this review and provide us with some feedback! We love hearing from our clients on how we can improve their experience with IWD.

AL
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Anjo L.

Cosmetics, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A great tool for Visual Merchandising!

Reviewed 4 years ago

Overall IWD is a great tool that we use daily within our VM team. It allows us the flexibility to focus on our day to day, it allows us to make the right business decisions for the brands we work with and the accuracy in terms of measurements and scale is reassuring when we're planning planograms and in store displays for multiple brands.

Pros

I love that IWD is user friendly, and the software really allows me to easily update, copy and export planograms.

Cons

I would love it if there were some features where coloured star callouts could be added to the shelves, instead of only having to use the "new" button. Plus higher res exports would be great.

Vendor response

Anjo, thank you so much for taking the time to leave this excellent review. We really appreciate your business.

JL
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Joyce L.

Retail, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of IWD Display

Reviewed 4 years ago

In the past, we used to spend a lot of time on physical setup of displays and were constantly challenged by the impossibility of testing display on fixtures that we did not have. With IWD Display, our display output increased tremendously. We now have the ease of testing and creating display guidelines for a variety of fixtures, and we can even do this remotely away from stores or office. At the moment, we are working internally with other departments to explore and maximize the power of the tool.

Pros

IWD Display is easy to learn, and easy for us to teach new joiners. The essential functions of the tool is great, and we are constantly in touch with our support team who have been helpful.

Cons

Integration with existing business process has been slow even though the acceptance rate within the visual team was quick. It has been less easy to convince about its usefulness to other departments who are not users. In general, actual photos are still preferred by these group of people.

Vendor response

Joyce, thanks for sharing your review with us and the community! We really appreciate you taking the time out to share your experience with us.

SF
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Sandy F.

Consumer Goods, 5,001-10,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Changed our entire visual department!

Reviewed 4 years ago

We are still doing visual set-ups in a real space (mock store) for one of our concept, but instead of taking pictures of this we are recreating the set-up in the IWD platform for this concept, then we are using the platform for the 2 other concepts. This allowed us to stop going into an actual store to execute set-ups of different concepts. When there are changes (such as promos, MD, etc.) we can edit the platform quicker than it would be to redo it in a store and we can give quicker direction to stores making the whole process a lot more efficient. We can pull out the data of merchandise per zone, allowing us to do reporting per zone and have productivity reports per zones done.

Pros

The support we get from the team is great! They are very accommodating to our changing team and processes and are always available for support. The filing of all components is easy to use and understand. The tools to create the merchandising in the platform are simple and becoming a user is easy.

Cons

The exporting in PNG doesn't allow for a high resolution result, however the quality has improved and the rendering is much better than it originally was. And the resolution in PDF is really high, it's just that for our usage we prefer the PNG option. The implementation of the program into our world was quite a process. I would recommend hiring a part time consultant to facilitate the implementation (instead of using current ressources and adding this task to their workflow) since it is time consuming at first. Once it was properly set, it then went smoothly. We would not go back to previous processes.

Vendor response

Sandy, thank you for taking the time to bring this to our attention. We really appreciate you taking the time out to share your experience with us. We work every day towards giving our clients and users the best experience

MG
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Marie G.

Retail, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Visual Communication at its best!

Reviewed 4 years ago
Pros

The most useful aspect of this tool is the ability to visually communicate with other departments within the organization. This has given us the ability to clearly represent the in store experience, ultimately leading to a more cohesive rollout for our retail teams. We have used Display to illustrate how new packaging styles will show up on our shelving. We have created store walkthrough videos to visualize new concepts for the marketing team. Most importantly, the feedback from the retail team members has been incredible. They love the clarity and simplicity of the directions we are now able to provide.

Cons

The aspect of the software I feel has the most potential for my business is the product heat mapping tool. Unfortunately, because of the way our SKU library is currently set up there is not an easy way for us to integrate our data. I am hoping this is something we can work toward in the future!

Vendor response

Marie, thank you so much for taking the time to leave this excellent review. We really appreciate your business. We will use your valuable feedback to deliver an even better experience. Again, thank you for taking the time to review our business!

JA
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JF A.

Apparel & Fashion, 5,001-10,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Finally a tool that help Visual Merchandising and support business opportunity!

Reviewed 4 years ago
Pros

We used to spent many times doing overnights setups in a real store. With IWD we were able to save up to 40% in workload and respond better to many stores types. IWD will help us with weekly reporting and it will allow us to support business better by making better decision. After the tool is implemented and the team is comfortable with the navigation, the tool is very easy to use.

Cons

The integration take about 6 months and it was not that easy. Being a fast retailer, the main roadblock we had was the modelisation 3D of each sketches. We had to learn to do it internally, hire a special talent and it's still something that takes time. I wish it would be easier and faster to do. But, thanks for IWD on helping us with training our people and for their continuous support.

Vendor response

Jean, thank you for taking the time to bring this to our attention. We really appreciate you taking the time out to share your experience with us. We work every day towards giving our clients and users the best experience.

AN
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Aline N.

Cosmetics, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great & easy to use

Reviewed 3 years ago
Pros

IWD is a great program that was very easy to learn and makes designing VM renderings a breeze. I've never used this program before starting at my company a year ago and the IWD team was extremely helpful in training me and getting me up and running. They are always available should I have any questions and frequently check in on us to make sure things are still going smoothly. The transition from web-based to desktop app has also been very smooth!

Cons

It can be a little slow to load when you move between guidelines or if you have a lot of files uploaded in the database. Also would love more grouped actions for guidelines - a mass export to PDF and mass copy guideline function would be amazing as it can be a little tedious to do them one by one. But honestly these are really minor suggestions and not sure I would even consider these to be "cons".

Vendor response

Hi Aline, your review made our day! We love working with clients like you and strive to provide you with the best user experience. Thank you for taking the time to provide us with feedback.

MS
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Matt S.

Luxury Goods & Jewelry, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great tool that packs a big punch!

Reviewed 4 years ago

It's a great tool to help plan for the new season. Once everything is set up, it can easily be updated in a relatively short period of time. It allows us to do anything from running a report for the sales and marketing teams to help identify opportunities in shelf productivity, to distributing planograms to the Field team each season to maintain a uniform look and feel across retailers and channels

Pros

Easy to navigate Great reporting function 3D capabilities Customer service is 5 star!

Cons

Web based which can slow things down Takes time to upload new visuals

Vendor response

Thank you so much for your kind words, Matthew. We really appreciate you taking the time out to share your experience with us.

ML
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Mathilde L.

Retail, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Admin review

Reviewed 3 years ago
Pros

I like a lot the easy way to find a picture, to upload documents and survey I think it's really intuitive the way of using it. The tags uses is super nice also. One of the best thing is also the easy way to export pictures in .ppt or .zip.

Cons

I don't like a lot the application. Stores can't consult their documents on it and the fact that the Chat App isn't connected with the network is painful too. Also, it's a pity that we need to create a bookmark when you want to send a survey. For example, if I need to send a survey to only 3 stores I need to create a dedicated bookmark for this even if it's just for one survey.

Vendor response

Hello Mathilde, we are happy you find Network easy to use. We will take your feedback into consideration for future updates!

AY
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Artem Y.

Retail, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good software to manage different operational processes in stores

Reviewed 3 years ago

We use IWD for all field work of area managers: store visits, regular or full checks, changing animation campaigns, photo-reports.

Pros

IWD allows to manage all regular monitoring and controlling activities made by area managers via cloud platform including regular store checks, animation campaigns, safety audits etc. Easy way of filling check-list using mobile phone or tablet.

Cons

Export of completed forms of check-lists is not very user-friendly. Absence of ability to count percentage rate of store visits results.

Vendor response

Hi Artem, Thanks for the review, we appreciate receiving feedback from our users and love hearing that they are enjoying our product!

PS
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Preeti S.

Cosmetics, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Merchandising Made Easy

Reviewed 4 years ago
Pros

IWD Display has been an essential tool for our merchandising projects. Its ease of use, features, reporting, functionality are all reasons why merchandising projects are a breeze to get through for our organization. Additionally, the support team is always super responsive and accommodating, so when there is an issue (which is rare), it doesn't ever take long to get rectified.

Cons

It would be great if the software was 100% compatible with all browser types.

Vendor response

This review made our day! Thank you so much for taking the time to leave us this amazing review.

DB
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Derek B.

Cosmetics, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great program!

Reviewed 4 years ago

This program has save me hours of work. In the past, planograms were built on a spreadsheet then a rendering was made on powerpoint. Now, both spreadsheet and rendering are generated in seconds.

Pros

Basically its just a drop and place software. It so easy to use.

Cons

It takes some time to build the data base of images.

Vendor response

Thanks for the awesome review, Dereck! We work hard to meet expectations like yours, and we're happy to hear we are hitting the mark for you.

Mp
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Michael p.

Cosmetics, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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STRESS RELIEF

Reviewed 4 years ago

Aside from helping us make quicker aesthetics decisions, it has also helped us to more easily analyze our shelf performance and fine tune our merchandising strategy.

Pros

This tool has helped us save hundreds of hours per year of work time for the Marketing and creative teams. It's quick. It's easy to use. And the available data has been so valuable. If you want time back, this is the tool for you. It is worth the investment!

Cons

The tool at times can run a little bit slow.

Vendor response

Michael, wow! Thank you so much for your positive feedback. We really appreciate you being a loyal customer and helping to share the word about us. We're here for you anytime.