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ERPNext vs Agile CRM Comparison

Overview

ERPNext is a fully open-source ERP system for companies of different sizes (SMBs to Enterprises) across multiple verticals...

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$8.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(74)

5

4

3

2

1

54

16

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

193

127

51

16

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

It was nice experience while implementing ERPnext in our organization. After evaluating all, ERPNext is user friendly software and i recommended to small organization.
ERPNext has a good layout of there modules. ERPNext is easy to use when you know what is where, but overall i love the sofware.
Ease of use, Simple Interface, Customizable, Awesome Community, APIs available. Overall this is best value for money for sure.

Pros

Most companies will try to lock you into a one year commitment, but it is perfectly reasonable to know everything works together in harmony. Question 3: Is this the right price for me.
It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow.
It has kept a great log of our consultants past and present, so in that respect - it has done it's job. I just feel like the cost (for 3 operators) does not justify the tool.

Cons

But having all the ERP world suck at UX does not mean that this is an unsolvable problem. Also the documentation of ERPNext is not job or use case driven and very technical at times.
The platform out of the box is very inflexible and at the time of testing many touted features simply were not present or did not behave as advertised.
The upgrades are a bit difficult for someone who is non technical. New feature requests usually are addressed but needs external funding/support as it is open system and developed by the community.

Cons

Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying.
The support team is very patient and they have schedules available for training 24*7 for each module and there is no restriction for training.
I had major trouble canceling my free trial and was eventually charged for two months of subscription. I am updating this review as I was able to receive a refund for those two months.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features133
  • @mentions
  • A/B Testing
  • API
  • Account Reconciliation
  • Accounting Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Dialer
  • Auto-Responders
  • Automated Sales
  • Automatic Backup
  • Automatic Notifications
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Behavior Tracking
  • Bill of Material Analysis
  • Billable Hours Tracking
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting
  • Built-In Database
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Cash Flow Management
  • Chat
  • Click Tracking
  • Client Portal
  • Commenting
  • Communication Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Onboarding
  • Engagement Analytics
  • Event Calendar
  • Event Triggered Actions
  • Filtered Views
  • Follow-up Scheduling
  • Forms Management
  • Gamification
  • Help Desk Management
  • History Tracking
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Tracking
  • Landing Page Templates
  • Lead Assignment
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Country
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Language
  • Newsletter Management
  • Opportunity Management
  • Partial Payments
  • Payroll Management
  • Production Tracking
  • Project Accounting
  • Project Budgeting
  • Project Management
  • Project Tracking
  • Projections
  • Prospecting Tools
  • Purchase Order Management
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Resume Database
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Search Functionality
  • Social Media Integration
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Talent Acquisition
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timeline Management
  • Timesheets
  • To-Do List
  • Training Management
  • Transaction History
  • Two-Factor Authentication
  • User Management
  • Vendor Management
  • Version Control
  • Voice Mail
  • WYSIWYG Editor
  • Warehouse Management
  • Web Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Work Order Management
  • Workflow Management
  • Workstation Tracking
  • eCommerce Integration
  • Total features76
  • @mentions
  • A/B Testing
  • API
  • Account Reconciliation
  • Accounting Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Dialer
  • Auto-Responders
  • Automated Sales
  • Automatic Backup
  • Automatic Notifications
  • Balance Sheet
  • Bank Reconciliation
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Behavior Tracking