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ERPNext vs Zoho Survey Comparison

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Overview

Category Leaders

ERPNext is a fully open-source ERP system for companies of different sizes (SMBs to Enterprises) across multiple verticals...

Category Leaders

Zoho Survey is an online survey and questionnaire creation software, scalable to suit your specific needs. Learn more at https://www.zoho.com/survey/

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

29

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

57

17

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

229

106

11

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Ease of use, Simple Interface, Customizable, Awesome Community, APIs available. Overall this is best value for money for sure.

FA

Faraz A.

Good support for mobile devices. Latest version has nice user interface, and good functionality.

Fred B.

Documentation is more complete and can be supplemented through forums where people are more responsive because they feel like they are a part of a community.

VR

Varun R.

Pros

I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.

AR

Anonymous Reviewer

The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.

Justin B.

This tool is very easy to use and can help you create great surveys with their canned options or easy customization.

AR

Anonymous Reviewer

Cons

But having all the ERP world suck at UX does not mean that this is an unsolvable problem. Also the documentation of ERPNext is not job or use case driven and very technical at times.

MS

Martin S.

The platform out of the box is very inflexible and at the time of testing many touted features simply were not present or did not behave as advertised.

AR

Anonymous Reviewer

But still I fear about fewer service providers.

KA

KVE ANAND A.

Cons

Navigation sometimes is difficult with a weak network.

Fynface C.

In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.

AR

Anonymous Reviewer

At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.

AC

Arturo C.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features133
  • @mentions
  • API
  • Account Reconciliation
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automatic Backup
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Batch Processing
  • Bill of Material Analysis
  • Billable Items Tracking
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Chat/Messaging
  • Client Portal
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Distribution Management
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • Enterprise Asset Management
  • Event Calendar
  • Feedback Management
  • Financial Management
  • Forms Management
  • Gamification
  • HR Management
  • Historical Reporting
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Tracking
  • Labeling
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Live Results Tracking
  • Manufacturing Planning
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multiple Question Types
  • Offline Response Collection
  • Online Polling
  • Opportunity Management
  • Order Management
  • Panel Management
  • Partial Payments
  • Payroll Management
  • Presentation Tools
  • Production Tracking
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Templates
  • Purchase Order Management
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Resume Database
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Talent Acquisition
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • To-Do List
  • Training Management
  • Transaction History
  • Two-Factor Authentication
  • URL Customization
  • User Management
  • Vendor Management
  • Version Control
  • WYSIWYG Editor
  • Warehouse Management
  • Web Forms
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Workstation Tracking
  • eCommerce Management
  • Total features56
  • @mentions
  • API
  • Account Reconciliation
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Asset Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automatic Backup
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Batch Processing
  • Bill of Material Analysis
  • Billable Items Tracking
  • Billing & Invoicing
  • Bills of Material
  • Budget Control
  • Budgeting/Forecasting
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Chat/Messaging
  • Client Portal
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Distribution Management
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Onboarding
  • Enterprise Asset Management
  • Event Calendar
  • Feedback Management
  • Financial Management
  • Forms Management
  • Gamification
  • HR Management
  • Historical Reporting
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Tracking
  • Labeling
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Live Results Tracking
  • Manufacturing Planning
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multiple Question Types
  • Offline Response Collection
  • Online Polling
  • Opportunity Management
  • Order Management
  • Panel Management
  • Partial Payments
  • Payroll Management
  • Presentation Tools
  • Production Tracking
  • Progress Tracking
  • Project Accounting
  • Project Management
  • Project Templates
  • Purchase Order Management
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Resume Database
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Talent Acquisition
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • To-Do List
  • Training Management
  • Transaction History
  • Two-Factor Authentication
  • URL Customization
  • User Management
  • Vendor Management
  • Version Control
  • WYSIWYG Editor
  • Warehouse Management
  • Web Forms
  • Website Integration
  • Website Management
  • Work Order Management
  • Workflow Management
  • Workstation Tracking
  • eCommerce Management

Integrations

  • Total integrations17
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations19
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier