Jobber vs mHelpDesk Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Security
Audit logs
Encryption
File sharing
Security alerts
Access control
Data policy
Social presence
Facebook
Twitter


Reviews

Cristobal Mondragon

Easy to use and easy to learn!

2015-06-16

I switched from Mhelpdesk, because of 2 things: price and because jobber is easier to use, i can track the employees hours, i can optimize the route of the teams, the stripe integration is great!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Jobber Reviews
Jobber
Quoting, scheduling, & invoicing for home service businesses
Read more
Anonymous
(Construction company, 1-10 employees)

Better Options

2019-03-22

Go with Jobber - they are much cheaper and offer the same services that mHelpDesk does.

Pros

The program had a lot of features. Geomapping was offered.

Cons

Features were offered by other companies for a lot cheaper. Pricing was not made clear.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from mHelpDesk


Thank you for sharing your concerns. We are sorry to hear that mHelpDesk did not meet your expectations. Please let us know if there is anything else we can do to help.

mHelpDesk Reviews
mHelpDesk
Win more jobs and grow your business with mHelpDesk!
Read more
Greg Larriva

Great Service with a Lot of Potential!

2016-11-12

Having previously used similar services like Jobber, I had many expectation going into using MHelpdesk.

Pros

1. Easy to use user interface 2. Friendly support 3. Very easy to add recurring jobs 4. Text notification are terrific 5. Notes universally kept in client profile 6. Schedule Calendar Screen works great with scheduling and rescheduling

Cons

1. It would be nice to have a proper punch clock for our employees rather then the start and stop watch that is built into the application. 2. The mobile app does not always work, sometimes it freezes or refuses to load. 3. Reporting is not as easy as similar services 4. When using int he browser it seems to time out often 5. Address input does not always grab the proper address when importing a client. It will try to search and auto fill the address which sometimes inputs a incorrect location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering mHelpDesk

Give it a try! It might be perfect for you. You will never know till you see if it fits your companies work flow.

Source: Software Advice
Helpful?   Yes   No
mHelpDesk Reviews
mHelpDesk
Win more jobs and grow your business with mHelpDesk!
Read more