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JobLogic vs ServiceTrade Comparison

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Overview

Joblogic is a cloud-based field service management solution which allows you to connect your back office, mobile workforce...

Category Leaders

ServiceTrade mobile and web apps help commercial service contractors coordinate office staff and field technicians to deliver...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£

30

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

79

/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

23

13

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

181

71

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Had a great day, great company, great trainers. Feel much more confident in using the system.
Outstanding customer service. Friendly, easy to work with company with personal approach.
Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.

Pros

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
Both the people and the product are great. It is a great fit for our organization.
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.

Cons

Terrible and because I decided to switch they are withholding my customer database.
The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.
Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office.

Cons

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
Unable to delete accidental photos from jobs. However this May be a admin issue).
I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features86
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Categorization/Grouping
  • Client Portal
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • File Management
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Schools
  • Forms Management
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Image Library
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Multiple User Accounts
  • Online Time Clock
  • Payment Collection in the Field
  • Predictive Maintenance
  • Preventive Maintenance
  • Profit/Loss Statement
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Risk Assessment
  • Route Optimization
  • Routing
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Status Tracking
  • Stock Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Variable Workforce
  • Vendor Management
  • Visitor Management
  • Work History
  • Work Order Creation
  • Work Order Management
  • Total features80
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Categorization/Grouping
  • Client Portal
  • Commercial Properties
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost-to-Completion Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • File Management
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Schools
  • Forms Management
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Image Library
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Multiple User Accounts
  • Online Time Clock
  • Payment Collection in the Field
  • Predictive Maintenance
  • Preventive Maintenance
  • Profit/Loss Statement
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Risk Assessment
  • Route Optimization
  • Routing
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Status Tracking
  • Stock Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Variable Workforce
  • Vendor Management
  • Visitor Management
  • Work History
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations13
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

JobLogic vs. ServiceTrade

See how JobLogic and ServiceTrade stack up against each other by comparing features, pricing, ratings, integrations, security & more.