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JobLogic vs ServSuite Comparison

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Overview

Joblogic is a cloud-based field service management solution which allows you to connect your back office, mobile workforce...

Category Leaders

ServSuite is a field service management solution designed for pest control, lawn care and arbor care businesses to manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
£

30

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

55

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

23

13

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

5

4

3

2

1

67

46

15

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Had a great day, great company, great trainers. Feel much more confident in using the system.

HH

Hollie H.

Outstanding customer service. Friendly, easy to work with company with personal approach.

AT

Ania T.

Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.

SB

Simon B.

Pros

For what you pay the customer service from the company is amazing and makes the product the perfect fit for any company.

DE

Daniel E.

I love many features of the ServSuite software. We especially love the scheduler feature.

JL

Jennifer L.

I am very happy with it, I started using this program many years ago, early 2000, so about 20 years watching it grow and become a very competitive service.

cs

christopher s.

Cons

Terrible and because I decided to switch they are withholding my customer database.

AG

Ashley G.

The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.

Myles E.

Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office.

MP

Madeleine P.

Cons

That you guys insist on doing updates that destroy the current program and cause all sorts of issues that no one seems to know how to fix.

LM

Laura M.

The only negative experience I’ve had was when they assigned me an intermediate representative, He was slow to respond and often had to get back to me with a question. He is no longer with Ser Suite.

RW

Randy W.

I have tried, but it is horribly complicated - to me. And the #1 complaint I have always had is there is no simple report to tell you how many new customers you signed up in a given time frame.

JL

Jennifer L.

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features162
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calibration Management
  • Certification & Licensing
  • Certification Tracking
  • Change Order Management
  • Check-in/Check-out
  • Chemical Management
  • Client Portal
  • Clock In / Out
  • Collections Management
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • Feedback Management
  • File Storage
  • Fixed Asset Management
  • Fleet Management
  • For Arborists
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Schools
  • Forecasting
  • Forms Management
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Lead Distribution
  • Lead Management
  • Leave Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Time Clock
  • Overrun Reporting
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Predictive Maintenance
  • Preventive Maintenance
  • Production Cost Tracking
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Risk Assessment
  • Role-Based Permissions
  • Room Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • Salt System Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Space Management
  • Status Tracking
  • Subcontractor Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • To-Do List
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vegetation Mapping
  • Vendor Management
  • Visitor Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Management
  • Total features79
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calibration Management
  • Certification & Licensing
  • Certification Tracking
  • Change Order Management
  • Check-in/Check-out
  • Chemical Management
  • Client Portal
  • Clock In / Out
  • Collections Management
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • Feedback Management
  • File Storage
  • Fixed Asset Management
  • Fleet Management
  • For Arborists
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Mechanical Equipment
  • For Pest Control Companies
  • For Schools
  • Forecasting
  • Forms Management
  • GPS
  • Geographic Maps
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Lead Distribution
  • Lead Management
  • Leave Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Time Clock
  • Overrun Reporting
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Predictive Maintenance
  • Preventive Maintenance
  • Production Cost Tracking
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Risk Assessment
  • Role-Based Permissions
  • Room Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • Salt System Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Space Management
  • Status Tracking
  • Subcontractor Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • To-Do List
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vegetation Mapping
  • Vendor Management
  • Visitor Management
  • Warranty Tracking
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier