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JTL-Wawi Logo

Enterprise resource planning solution

(0)

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JTL-Wawi Pricing

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Value for money rating

4.3

/5

4

Price starts from

Free

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Free trial

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1 reviewer mentioned:

OK
AvatarImg

Oliver K.

Music, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The perfect solution for SMB Onlineshops in Germany

Reviewed a year ago

I am totally pleased by JTL. After several extremely expensive blind alleys (see below) we finally found the software that suits our needs as a business software running our online (and offline) business with ease.

Pros

- It is not only an inventory control system, it is a complete ecosystem of software and services that suite perfectly SMBs running onlineshops and selling on marketplaces- Scalability: you can start with a very low budget with the basic program and connect to their free (up to 500 products) shopsystem --- and while you grow the licence fees grow slowly with you capability as a company. And when you became a big player, of course, you pay a fair amount for all the extra features. IMO, their licencing system is great.- Super helpful support: even without a paid support plan they usually reply within a few hours or 2 days, and they are helpful!- Helpful forum where the users help each other.

Cons

- The UI is in German and so is all the business logic. Meanwhile I guess it is possible to switch to an English UI, but all the ecosystem is in German (support, forum). I am not sure if they can successfully provide a product for international use.. but there is potential- Some parts of the software (1.6.##) are quite old. They refactor and improve constantly. But there are some 'artefacts' that are obviously hard to get rid of. And some features the community is longing for for a long time just do not get realised.- There are also some grown logical problems when it comes to certain business workflows that are not quite well done. But still, compared to many competitors, JTL has the least critical issues!