KeepTruckin Features

KeepTruckin

The modern fleet management & GPS tracking platform.

3.81/5 (48 reviews)

KeepTruckin Feature Summary

  • Alerts/Notifications
  • Asset Tracking
  • Audit Trails
  • DVIR Compliance
  • Dash Cams
  • Data Search
  • Driver Management
  • Driver Workflow
  • ELD Compliance
  • Fuel Management
  • GPS Tracking
  • Historical Reporting
  • IFTA Compliance
  • Incident Reporting
  • Load Optimization
  • Maintenance Management
  • Mileage Tracking
  • Real Time Tracking
  • Route History
  • Scheduling
  • Trip Logs
  • User Access Permissions
  • Vehicle Diagnostics
  • Vehicle Management
  • Vehicle Tracking
  • Vehicle Utilization
  • Violation Tracking
  • WiFi Hotspot

Competitor Feature Comparison

API
Activity Dashboard
Activity Tracking
Asset Management
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Content Filter
Custom Forms
Dispatch Management
Document Management
Employee Management
Event Logs
GPS
GPS Integration
Geographic Maps
Geolocation
Inspection Management
Instant Messaging
Inventory Management
Location Tracking
Physical Asset Tracking
Progress Reports
Real Time Reporting
Records Management
Repair Tracking
Reporting & Statistics
Risk Alerts
Scheduling
Status Reporting
Summary Reports
Territory Management
Third Party Integration
Warehouse Management
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Asset Management
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Content Filter
Custom Forms
Dispatch Management
Document Management
Employee Management
Event Logs
GPS
GPS Integration
Geographic Maps
Geolocation
Inspection Management
Instant Messaging
Inventory Management
Location Tracking
Physical Asset Tracking
Progress Reports
Real Time Reporting
Records Management
Repair Tracking
Reporting & Statistics
Risk Alerts
Scheduling
Status Reporting
Summary Reports
Territory Management
Third Party Integration
Warehouse Management
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Activity Tracking
Asset Management
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Content Filter
Custom Forms
Dispatch Management
Document Management
Employee Management
Event Logs
GPS
GPS Integration
Geographic Maps
Geolocation
Inspection Management
Instant Messaging
Inventory Management
Location Tracking
Physical Asset Tracking
Progress Reports
Real Time Reporting
Records Management
Repair Tracking
Reporting & Statistics
Risk Alerts
Scheduling
Status Reporting
Summary Reports
Territory Management
Third Party Integration
Warehouse Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


5,465 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


24,257 reviews

KeepTruckin Feature Reviews

25 reviewers had the following to say about KeepTruckin's features:

Leslieann Griffin

Excellent way to track trucks and monitor logs

2019-08-01

Pros

It's very good at tracking and for running reports for your need taxes and keeping everything in one easy to access place.

Cons

Also the non cellular devices do not track as well and can cause glitches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Leslieann,

Thanks for taking the time to rate your experience. This is exactly what we need to improve our product and services. Would you please take a moment to share your feedback about this rating so that we may share it with our respective teams.

Regards,

KeepTruckin Inc.

Read more
Travis Grande

Sold an inferior product, then refused a refund

2020-05-07

I requested a refund of the remaining service 3 weeks after receiving the ELDs due to functionality issues i was told the system had prior to purchase. My request was rejected. I am now paying for a useful ELD service as well as the Keep Truckin service.

Pros

Although the system dosnt compensate for the truck being parked overnight so reporting is inaccurate.

Cons

no automatic alerts or reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Travis, we value your feedback & feel sorry to hear that you did not have a great experience using the KeepTruckin app! We are interested in learning more about the difficulties that you are experiencing. Can you please email a brief description of your concern (including your contact information) to support@keeptruckin.com or call our 24/7 support line at 855-434-3564 and we will have a Senior Support Specialist reach out and assist you accordingly!

Read more
Charles Lamb

A very good product for the money.

2018-01-09

Our drivers are the real winners of this system.

Pros

The process is extremely easy. Just plug into the OBD II port and you are ready to go.

Cons

The only thing we would like to see added to the keep truckin system would be real time tracking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

This product is fantastic! It allows our company to keep track no matter what

2018-03-13

Pros

It allows me to audit and keep track, ensuring that they are logging correctly.

Cons

I wish that it would remind the employees to log their hours, or manually log them while they are driving. Of course they would have to remember to stay logged in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Veronica Bishop

Simple to use

2020-03-26

It has been easy to work with and very easy to implement.

Pros

It helps them manage their time by flagging upcoming errors (like needing a break), reminds them if hey missed filling something out and tracks how many hours left.

Cons

I do not have any concerns about this product at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Veronica, we appreciate your positive feedback so much - thanks for taking the time :)

Read more
Krisi De Luca

Keepin' it simple

2019-05-08

Changing from having to enter paper logs, to just now looking over the electronic logs has been a huge time saver

Pros

I love this software, it is very user friendly for the drivers, and very simple for all departments of our company to get the information they need be it for tracking where a driver is currently, totaling their mileage for payroll or keeping track of IFTA reports. It has been extremely helpful for everyone.

Cons

What can be difficult sometimes when you call different reps can give you different answers to the same question

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi,

Thank you so much for your review! We really appreciate the feedback and hope you'll spread the word. We completely agree with you that one issue may have multiple solutions, however every resolution is as legitimate and accurate as other.

Feel free to reach us out at our 24/7 support helpline t 855-434-3564.

Regards,
KeepTruckin Inc.

Read more
Leslieann Griffin

The easiest and best ELD Tracking

2018-09-06

Pros

It's super easy to use and easy for your drivers to adapt to.

Cons

Can take a few clicks to get what you need and reports take a bit to download

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryce Olson

Terrible support

2019-03-23

IFTA reporting missing random days on different trucks.

Pros

Ease of use of the ELD for the drivers and admin.

Cons

Missing drivers days of mileage in IFTA reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Bryce,

We apologize that you experienced this issue.We are looking into it and we will be getting back to you really soon. Till then your patience is highly appreciated.

Regards,
KeepTruckin Inc

Read more
Linda Eastwood

Helps make my job easier

2019-04-23

Overall, I like the program. Customer support has been great when I needed extra help.

Pros

Driver's logs make reporting easy.

Cons

Driver's logs don't allow for unusual circumstances. A driver crossed the boarder on Daylights Savings and the program gave the driver a violation when he wasn't in violation. Program didn't account for this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi,

Thank you for the wonderful review, Linda! We're glad that you find our app useful. Please help spread the word! Regarding the violation please contact us at our support helpline at 855-434-3564 if the driver switched from Canada to US or vice versa.

Regards,
KeepTruckin Inc.

Read more
Brandon Sowards

Easy and Functional

2020-01-08

Good, except that customer service on more than one occasion has told me they would do something when I needed an issue taken care of and every single time I’ve never heard from them again.

Pros

I also love the feature that now allows one to have IFTA fuel and miles all printed on the same sheet which means less headache and paperwork for me.

Cons

Nothing really. The software works very well and I haven’t had any big issues with it. A glitch or two over a two year period but nothing major.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Brandon, thank you for writing and sharing your thoughts with us. We're glad to know that you like using KeepTruckin. In regards to your concerns for the customer service, we'll personally look into it and improve for loyal users like you.

Read more
Michelle Barbee

Easy for our drivers to adopt

2019-09-23

When we expanded our fleet, we were able to get the ELD into the new truck very quickly and affordably, making it easy to get the new trucks on the road immediately.

Pros

Our drivers quickly learned the software. Support has been very responsive and moved quickly to resolve issues. The price is affordable and provides good value for the money.

Cons

The administrative dashboard is less than stellar on my mobile phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Michelle,

Thank you for amazing feedback and rating. It's truly appreciated. Feedback from a user like you helps us identify what we need to change. We strive to improve our service for customers like you every single day. Thank you for taking the time out to share your input.

Regards,

KeepTruckin Inc.

Read more
Shaun W

Terrible Customer service

2018-12-14

Their ifta reports have shown our trucks in states that they have never been to.

Pros

Easy to install Easy to navigate the interface

Cons

Terrible customer support. Terrible technical support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Shaun,

Thank you for your valuable feedback. We really appreciate your time and patience with us and apologize for any inconvenience we may have caused you. Please believe that we strive to provide our customers with an outstanding experience. Our goal is to educate them on the best way to leverage our product and service for their fleets. One of representative reached out to you and was informed that you would not be available till December 23rd so a call back from a senior support representative has already been scheduled for you.

We hope that you will accept our apology and give us the opportunity to turn your experience around.

In the meantime, should you need additional assistance, please do not hesitate to contact our 24/7 support line at 855-434-356.

Regards,
KeepTruckin

Read more
Anonymous
(Logistics and Supply Chain company, 51-200 employees)

It's OK

2019-08-07

My overall experience is that yes it does work but it doesn't have all the functionality that my company needs. In general, we are looking for a product that will do more for us than KeepTruckin.

Pros

The thing I like most about KeepTruckin is the ease of use for drivers. It is a simple app on a smartphone.

Cons

It is not easy to find reports, the system frequently stops responding or fails to load at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi,

We sincerely apologize about your experience with our application and would like to address it ASAP. Please contact our technical support team at 1-855-434-3564 or email us at support@keeptruckin.com and they will help you resolve this matter.

Regards,

KeepTruckin Inc.

Read more
Jeanne Johnson

HORRIBLE!! HORRIBLE!!! HORRIBLE!!!

2018-08-15

HELL EVEN THAT WORKS HALF THE TIME. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!!!!

Pros

We have had nothing but problems since day one, so there is not one feature that I like about this software.

Cons

I can not pull reports because there seems to be a syncing problem that they have yet to resolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Lovell

Excellent affordable software

2018-02-15

We are not completely ELD compliant and I can track my drivers with GPS.

Pros

As the dispatcher, the desktop software I then use to monitor my drivers is also very easy to use.

Cons

The GPS feature is a little clunky but still works great for how little it costs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy Reffner

Keep Truckin the Easy E Log Solution

2019-07-17

It is very easy to use from a driver standpoint.

Pros

KeepTruckin is an easy E log solution for any company.

Cons

I can't say there is anything I don't like about this Elog Solution and Tracking Device.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Amy,

Thank you for the wonderful review! We're glad that you find our app useful. Please help spread the word!

Regards,
KeepTruckin Inc

Read more
Beverly Williams

Keep Trucking ELD is the best!!!

2019-09-11

My overall experience has been awesome and we will be using this eld for the duration of our OTR business opportunities.

Pros

We have been using the keep trucking eld for over 9 months now.The eld is the most efficient eld we’ve used thus far.It tracks mileage and fmcsa required breaks with ease.The price is also reasonable for the price.

Cons

When the eld is unplugged it’s no way to track the truck so if your an owner operator with a driver you may want to invest in a tracker just in case the driver unplugs the eld.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Beverly,

Thank you for amazing feedback and rating. ! It's truly appreciated. Keep on Truckin!

Regards,

KeepTruckin Inc.

Read more
Ken Mayberry

Great Product

2020-04-29

great software, makes filing ITFA taxes easy with the data it collects.

Pros

When it came time to file our IFTA taxes, it had all our mileage broken down per state and made it a breeze to complete.

Cons

Can't think of any. Pretty much has everything we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Ken,

We appreciate you taking out the valuable time and sharing the amazing feedback with us.

We understand that being a trucker is not an easy job. Our aim is to make it easy for our truckers who sacrifice their family time so that the rest of us can be with our families.

Read more
Dale Schulze

Simply the best

2019-09-10

I have been using KT for over 5 years, and haven't had any issues that would require me to contact CS.

Pros

Ease of use, adding/correcting errors. I have used it as an AOBRD and ELD and as a simple DDL. it is very intuitive software to use.

Cons

Not a real issue with the software/App itself, I don't like using any apps on my phone, so I choose to use this on a Tablet instead, easier to read and manipulate, and I keep my info separate from the tablet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Dale,

Thank you for the wonderful review. We're glad that you find our app useful. Please help spread the word!

Regards,

KeepTruckin Inc.

Read more
Mike Bolzon

Terrible Service! No GPS App, DO NOT BUY!

2019-06-26

Atrocious. DO NOT SIGN UP AS A CORPORATE ACCOUNT! USELESS.

Pros

None whatsoever. Brutal service, when they don't deliver on crucial items they will say that you didn't ask them, despite the fact that their competitors offer those features and any common sense person would expect Keep Truckin to have them as well!

Cons

They will harass you mercilessly to sign up but they never tell you that you can only access their GPS tracking from a desktop computer and that they have no mobile app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Mike.

Thanks for reaching out and getting this to our attention. We're so sorry to hear that you did not have a great experience using KeepTruckin app! We are interested in learning more about the difficulties that you are experiencing. Can you please email your comments to support@keeptruckin.com or call our 24/7 support line at 855-434-3564?

Thanks,

KeepTruckin Inc.

Read more
Amy Reffner

Keep Trucking....with KeepTruckin!

2018-11-29

KeepTruckin is used by a lot of our company sub haulers for all their Hours of Service compliance needs, it's a great system, easy to set up, and easy to use.

Pros

Easy to use and easy to understand.

Cons

I really haven't seen any cons to this system, and our sub-haulers most all use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Amy,

Thank you for liking the service. We are glad to see, you are having a satisfactory experience with KeepTruckin.

If in case you require any assistance, please feel free to call us at our 24/7 Support Line (855)-434-3564.

KeepTruckin

Read more
Anonymous
(Transportation/Trucking/Railroad company, 1001-5000 employees)

User friendly

2018-12-12

Log book page send automatically to the company, clear/neat/clean, all log are competed.

Pros

Easy to use and understand, company connected, alert notification.

Cons

Tiny log sheet, hard to move the cursor on the page.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi,

We are glad to see that you like our application and also for your suggestions! Feedback and suggestions help us identify the areas for improvement. Your input is valuable as we continue our mission to provide better services for fleets like you every single day.

Should you have any further questions or concerns, please feel free to reach out to us on our 24/7 Support Line at (855) 434-3564.

Regards

Read more
LaToya Thomas

Excellent ELD Product and Service

2019-06-11

It makes computing quarterly fuel taxes easy as well.

Pros

Easy to use, affordable, anf good customer support though I only had to call them one time in 3years about an issue

Cons

I don't have any complaints about the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Latoya,

Thanks for reaching out and providing us with an amazing feedback. We're glad that you find our app useful. Please help spread the word!

Thanks,
KeepTruckin Inc.

Read more
Hanna Shyyan

Customer Service never can help you.

2020-09-15

Pros

Its is easy to use, you can see where yours drivers at all the time.

Cons

Dont even waist your time with customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Tara McDevitt

Very helpful

2018-09-25

Pros

I can quickly and easily find messages or logs or documents. It's great for communicating with the drivers as well

Cons

Sometimes there is a bad lag and it takes awhile to load.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from KeepTruckin


Hi Tara,

We are glad to see that you like our service and also for your suggestions! Feedback and suggestions help us identify the areas for improvement. Your input is valuable as we continue our mission to provide better services for fleets like you every single day.

Should you have any further questions or concerns, please feel free to reach out to us on our 24/7 Support Line at Call: (855) 434-3564.(855) 434-3564.
Regards

Read more