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Motive Logo

The modern fleet management & GPS tracking platform.

Motive Reviews - Page 37

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1,658 reviews

Recommended

RS
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Ricky S.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keep trucking great app

Reviewed 3 years ago

Very good app

Pros

Customer service is always very helpful and have resolved any issues that I have ever had.

Cons

Need to know how to do updates. I have heard that you should do updates but have no idea how.

Vendor response

Thank you so much for the positive rating, Ricky. We really appreciate it. Please send us an email at support@keeptruckin.com and we'll more than happy to help you with the updates.

DW
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David W.

Transportation/Trucking/Railroad, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keep trucking is awesome

Reviewed 3 years ago
Pros

It's very easy to use that's what really attracts me to it

Cons

I really haven't found any problems with it whatsoever highly recommended

Vendor response

Thanks so much for your review, David. We really appreciate the feedback and hope you'll spread the word.

CM
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Corey M.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Been using for 3 years.

Reviewed 3 years ago

Works pretty well. Had some hiccups.

Pros

Ifta tracking is the only real pro of any elog.

Cons

Had quite a few hiccups. But they were delt with relatively quickly.

Vendor response

Thanks for sharing your feedback - it's great to hear you appreciate our product!

NT
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Noah T.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Management of trucking business

Reviewed 3 years ago

Control of time

Pros

The product was easy to use at all times of the day

Cons

If keeptruckin could allow 10 minutes before kicking in to driving

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

JT
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Joshua T.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Motive

Reviewed 2 years ago
Pros

Easy to use, support is knowledgeable, easy to get support

Cons

More data for wifi would be nice from the device

Vendor response

Yay! 🎉 Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗

VA
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Vincent A.

Farming, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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It’s good for the company

Reviewed 3 years ago

Good and so so.

Pros

Easy pre trip and electronic logs. Easy to exit.

Cons

Sometimes very difficult to navigate through certain screens

Vendor response

Hi Vincent, Thank you for the wonderful review! It's great to hear that you appreciate our product and service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

MT
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Mike T.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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safety at work

Reviewed 3 years ago

it has worked very well for our tracking and driver safety

Pros

ease of installation and training also very easy to use

Cons

reports for violations could be easier to pull

Vendor response

Hi Mike, Thank you so much for the positive review. We really appreciate your feedback. If you need any assistance feel free to email us at support@keeptruckin.com.

AJ
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Ashley J.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pretty Simple

Reviewed 2 years ago

Fairly still new product need more time to have solid opinion.

Pros

This software is simple to use and setup.

Cons

Finding answers to questions can be cumbersome; but the customer service reps are pretty quick.

Vendor response

Thank you for your valuable feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

SA
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Sergio A.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeps our operations moving

Reviewed 3 years ago
Pros

Easy for our drivers to learn how to use it and its always rerliable.

Cons

No complaints, has been easy to use and raliable since day one.

Vendor response

Thanks so much for your review! We really appreciate the feedback and hope you'll spread the word.

NZ
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NELLY Z.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am happy with Keep truckin

Reviewed 3 years ago
Pros

the rate ,and the easy use software, costumer services is very good

Cons

annual contract I don't like it,I like freedom

Vendor response

Thank you for your feedback, Nelly. We are really glad to know that you like using our services! We truly appreciate it!

TS
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Tammy S.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Owner/operator

Reviewed 5 years ago

The best

Pros

Easy to use, very minimal issues if any.

Cons

There is nothing I dont like, love the product

Vendor response

Hi Tammy, Thank you for the wonderful review! We're glad that you find our app useful. Please help spread the word! Best Regards, KeepTruckin Inc.

EL
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Emma L.

Ranching, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Overall Service Quality

Reviewed 3 years ago
Pros

Ease of use for drivers and the ability to track drivers in real time

Cons

Customer Support is slow to respond, lots of flaws in the software

Vendor response

Thanks for the positive feedback and rating, Emma. We really appreciate it.

DS
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Donna S.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works well for us!

Reviewed 2 years ago
Pros

Customer service! Gives me all information I need

Cons

Wish it wasn't so much financially. Really that is all

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

RW
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Richard W.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Motive Review

Reviewed a year ago
Pros

The customer service is great. They address all problems quickly and efficiently.

Cons

I sometimes have trouble reconnecting to the vehicle.

JB
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Jayson B.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Davidson

Reviewed 3 years ago
Pros

Great UI and new features being developed and open API

Cons

None it is an amazing product. We could not be happier

Vendor response

Thank you, Jayson. We're glad that you like using our service. We value your input and feedback very much. Keep on Truckin!

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Valerie M.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of use for all to use

Reviewed 2 years ago
Pros

It's easy and convenient to use I think all can benefit from the importance of this device

Cons

Nothing really I actually like the device so nothing to not like

Vendor response

Thank you for reaching Motive support, formerly KeepTruckin. We hope you are doing well. Please visit our portal https://gomotive.com/careers or email your resume at pk-hr@gomotive.com. The hiring team will reach out to you if there are any suitable vacancies.

MB
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Marianne B.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied with the software and easy to use.

Reviewed 3 years ago
Pros

The ease of using it. I have no problems using the software.

Cons

I have not found anything that I dislike about the software.

Vendor response

Thank you so much for your review! We really appreciate the feedback and hope you'll spread the word.

MK
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Maria K.

Logistics and Supply Chain, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great ELD System

Reviewed 3 years ago

It is the best ELD system I have worked with.

Pros

Easy to use, able to track drivers in real time, software catches many mistakes.

Cons

In the GeoFencing, drivers should automatically be put on Yard Moves once getting to a yard and automatically taken off once they leave. Really need this to become a feature.

Vendor response

Thanks for sharing your feedback, Maria. It's great to hear that you appreciate our product!

RH
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Ricardo H.

Transportation/Trucking/Railroad, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Owner

Reviewed 3 years ago
Pros

It’s number one in truckin eld, it’s well worth I love everything about it the way its layout

Cons

Helpful and easy to use ,the support team is great 24/7 service when you need.Never have to worry out there.

DM
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Don M.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Product

Reviewed 3 years ago

Great product with many useful features.

Pros

This software is very easy to use, even for the beginner.

Cons

Lag time while using the dashboard/ application online.

Vendor response

Thanks for the positive feedback and rating, Don. We really appreciate it.

MM
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Mark M.

Logistics and Supply Chain, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software!

Reviewed 3 years ago

Great tool for my trucking company!

Pros

Easy to do the IFTA reports and keep recipts.

Cons

Like all of the tools that provided for truckers to use.

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

AS
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Adam S.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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A lot of people have good experiences, I didn't

Reviewed 3 years ago

The hardware stopped working and the support "diagnosed it" as a faulty cable, so I ordered a new one for $160 and it took two weeks to get here and didn't fix the problem. I would put my status as on duty, but the box didn't register when my truck was moving and I was therefore driving. In the meantime, I got a Garmin ELD for $99 with no subscription. Sure, it doesn't do all the stuff that Keep Truckin' does, but it works fine, no cables and nothing extra on the dash, and no monthly subscription cost, and no waiting for the hardware to arrive. I'll be going with Garmin from here out.

Pros

It worked well when it worked - feature set is pretty robust

Cons

It took a very long time to get my hardware, and I didn't like having an extra thing on my dash. Also wasn't a fan of the monthly subscription fees. The hardware stopped working and the support "diagnosed it" as a faulty cable, so I ordered a new one for $160 and it took two weeks to get here and didn't fix the problem. In the meantime, I

Vendor response

We're so sorry to hear that you did not have a great experience using the KeepTruckin app! We are interested in learning more about the difficulties that you are experiencing. Can you please email your comments to support@keeptruckin.com or call our 24/7 support line at 855-434-3564

JP
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Jessica P.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reliable

Reviewed 3 years ago

I love Keep Trucking. As a new company, we needed a reliable ELD and this one is a great fit. Its easy to use, and reliable. I love the GPS tracking and being able to share the link with my customers. I also have the dashcam installed to help document any issues that may arise. It makes the whole shipping process easier for everyone.

Pros

Its very easy to use, and reliable. I don't worry with Keep Trucking. It will warn me before we hit any violations,

Cons

I didn't like that it stopped working when it needed an update. We had no idea but luckily we were able to get in touch with customer service very quickly who let us know the app needed an update,

Vendor response

Hi Jessica, thank you for the amazing feedback. We're constantly working on improving our user experience, meanwhile, feel free to email us at support@keeptruckin.com or call us directly at our 24/7 Support Line (855) 434-3564, and we'll be more than happy to assist you. Have a wonderful day!

ML
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Melanie L.

Translation and Localization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Job

Reviewed 3 years ago
Pros

i mostly used the GPS tracking on the vehicles.

Cons

that the marketplace is only available to USA and not available to Canadians.

Vendor response

Thank you, Melanie. We're glad that you like using our services. We truly appreciate your feedback.

SZ
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Sang Z.

Transportation/Trucking/Railroad, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Owner

Reviewed 3 years ago

Good working eld

Pros

To using a eld your company device is very easy

Cons

I don’t know what is good or no good of software

Vendor response

Thank you for the wonderful review, Sang. We're glad that you find our app useful. Please help spread the word!