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Motive Logo

The modern fleet management & GPS tracking platform.

Motive Reviews - Page 39

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1,664 reviews

Recommended

JP
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John P.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great product

Reviewed 4 years ago
Pros

it is very user friendly compared to other products I have inquired about and heard through other drivers. Im glad is isnt a hard wired system like some others.

Cons

At first, connectivity was an issue. But through tech support we were able to connect and continue on

Vendor response

Thank you, John. We're glad that you like using our services. We truly appreciate your feedback.

RW
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Robert W.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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In the field with motive

Reviewed 2 years ago

It’s overall okay no problem

Pros

Easy to use and very helpful with maintenance

Cons

It tends to not have a signal after so long

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

JP
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Jack P.

Transportation/Trucking/Railroad, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New Gateway

Reviewed 3 years ago
Pros

Ease of use.

Cons

I just use the basic features as I am the only driver and I am completely happy.

Vendor response

Hi Jack, thank you so much for your positive review. We really appreciate it.

AG
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Aman G.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Keeptruckin-----keep going

Reviewed 3 years ago

Great!

Pros

Great software, easy to use, driver logs are easy to learn, keeps drivers on track.

Cons

The fee is high compared to other fleet services

CC
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Christopher C.

Transportation/Trucking/Railroad, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easier than paper logs

Reviewed 3 years ago

I like the concise easy to read data required for DOT logs

Pros

It helps me manage my DOT logs and state border information

Cons

I wish I could access a whole month of DOT logs on the app vs having to go online

Vendor response

Hi Christopher, thanks for the positive feedback and rating. We really appreciate it. If there is anything we can do for you, just let us know at support@keeptruckin.com! Have a wonderful day!

DL
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David L.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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So simple a trucker can do it.

Reviewed 3 years ago

Helped stay legal and affordable.

Pros

Easy to set up, not messy (both hardware and software). Keeps track of everything for you including mileage and distances between stops. Almost it's own office department. Easy to edit.

Cons

A lot of manual inputs to make sure it doesn't record incorrectly.

Vendor response

Thanks for your positive feedback, David. We really appreciate it.

RH
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Rodney H.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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keeptruckin

Reviewed 3 years ago

good

Pros

vary helpful as far as keeping you on track

Cons

Don't like that i can't edit more but do get great support

Vendor response

Thank you for the wonderful review, Rodney! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

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Verified reviewer

Construction, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Bad support team and faulty ELD's

Reviewed 3 years ago
Pros

The ease of use to deploy and manage. The overview map is good too.

Cons

ELD's dont work half the time, and the overview map gets truck stuck in one location for months. Phone support is ok while responsiveness to emails is awful.

Vendor response

Hi, we apologize for the inconvenience. Please send us an email at support@keeptruckin.com so that we can look into your concern.

JB
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Jerry B.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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BT

Reviewed 4 years ago

rate 8 out of 10

Pros

easy to use and install what more do i need to say

Cons

nothing at all was easy to set up when i remembered how

Vendor response

Thank you, Jerry. We're glad that you like using our service. Keep on Truckin!

AJ
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Ashley J.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pretty Simple

Reviewed 2 years ago

Fairly still new product need more time to have solid opinion.

Pros

This software is simple to use and setup.

Cons

Finding answers to questions can be cumbersome; but the customer service reps are pretty quick.

Vendor response

Thank you for your valuable feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

DH
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Doug H.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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keep Truckin

Reviewed 4 years ago
Pros

Easy to sey up, easy to use, great service techs when you have questions!!

Cons

Can't make changes, like paper logs.....

Vendor response

Thank you, Doug. We're glad that you like using our service. Keep on Truckin!

NC
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Nate C.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Keeptrucking

Reviewed 3 years ago

Very satisfactory

Pros

Ease of integration and user friendly for the drivers

Cons

Nothing.

Vendor response

Thanks for the positive feedback and rating, Nate. We really appreciate it.

CC
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Christopher C.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ELD

Reviewed 4 years ago

It does its job.

Pros

It keeps me legal. It also tracks IFTA. It does everything I need.

Cons

Switching to PC or Yard mode could be made easier. Also some automation could be added to the software like email rules.

Vendor response

Hi Christopher, thanks for your wonderful feed back and suggestion. Kindly email us your comments at support@keeptruckin.com. Thank you.

JP
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Joe P.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good elog system. We had a lot of positive feedback from our driver.

Reviewed 3 years ago
Pros

Easy and understandable to most driver.

Cons

None. I had some trouble understanding some of the people we called for help.

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our product and like our service. Please help spread the word! You can always reach out to us at our 24/7 Support Helpline (855) 434-3564. We are here around the clock to assist you. Have a wonderful day!

GD
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Gerry D.

Automotive, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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KT review

Reviewed 3 years ago
Pros

software is decent. It does what its supposed to do for the most part. Relatively easy to use.

Cons

At times during driving events, the system logs drivers out without notice. We will only notice when we try to remove the vehicle off our KT app.

Vendor response

Thank you, Gerry. We're glad that you like using our service. We value your input and feedback very much. Keep on Truckin!

DJ
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Dwayne J.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Electronic Value

Reviewed 3 years ago
Pros

I enjoy the ease of use of the product. The app is user friendly. The load board is a added bonus.

Cons

The add on features raise the price. We already have alot to pay as an owner.

Vendor response

Thank you for the 5-star review, Dwayne! We're glad that you find our app useful. Please help spread the word!

CD
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Cody D.

Textiles, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and Easy

Reviewed 2 years ago
Pros

Easy to use and driver friendly. Simple set up

Cons

The only problem i have is I'm not getting monthly billing billed to me

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

ML
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Michael L.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MW Lister Motive Review

Reviewed 3 years ago

Very good

Pros

It works well, easy to use and has awesome customer service.

Cons

It cost a little too much in my opinion, however it always works

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with KeepTruckin services.if you have any queries or concerns please feel free to send us an email at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564.

DO
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Dale O.

Transportation/Trucking/Railroad, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Canadian Compliant E-Log

Reviewed 2 years ago

very good

Pros

Everything, this E-log is very easy to use small so it doesn't take up too much space in the cab, very easy to install

Cons

nothing this software is very easy to navigate through simple and it is compliant in Canadian regulations.

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

TP
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Tywone P.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Motive

Reviewed 2 years ago

Fair so far but I don't like when I'm docked and then finished but my time might have ran out and I'm pulling out of their dock and parking but it gave me a violation

Pros

It keeps track of my hours of service efficiently

Cons

I Right now I can't think of anything at this time.

Vendor response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

DS
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David S.

Transportation/Trucking/Railroad, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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My thoughts about the Keep Truckin ELD

Reviewed 3 years ago
Pros

I do like how it functions for keeping track of hours of service. It is mostly easy to use and understand.

Cons

I do not like that it is looking at fault codes in the truck.

Vendor response

Hi David, we would like to apologize for your negative experience. Can you please send us an email with more details at support@keeptruckin.com? We would like to learn more about your specific situation and make things right. We look forward to speaking with you and working towards earning back your positive experience.

RF
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Roy F.

Transportation/Trucking/Railroad, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Get started

Reviewed 2 years ago

Keeps me in compliance with FMCSA. & IFTA

Pros

How simple it is to manage. It's not complicated at all.

Cons

Motive is absolutely perfect as is. If you add or subtract anything to it, you would be making a mistake.

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

AC
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Alphaeus C.

Transportation/Trucking/Railroad, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New

Reviewed 2 years ago

Good

Pros

Easy to use system and good customer service

Cons

Can’t see available time while driving but

Vendor response

Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.

HK
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Hung K.

Logistics and Supply Chain, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I ok with the software

Reviewed 3 years ago
Pros

Easy to use and manage it but it did not have some features that that switched user in it.

Cons

This software need to be calculate on the split time for user Automatically. It should allow to switch co driver from one app like Ommatrac.

Vendor response

Thank you for your suggestions, Hung! Feedback and suggestions help us identify areas for improvement and we value your input.

DG
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David G.

Transportation/Trucking/Railroad, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Cool device

Reviewed 3 years ago
Pros

Easy to use and it kicks in when driving

Cons

It freezes some times and does not synchronize with engine

Vendor response

Hi David, Thank you for your feedback. We are glad to hear that you enjoyed using KeepTruckin services. If you ever have any queries or concerns please send us an email at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564 and we will be more than happy to assist.