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Kickserv vs BlueFolder Comparison
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Good recommendations?
Overview
Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...
BlueFolder helps commercial service pros in the field stay on-schedule, access critical job details & work order management...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
59
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
Pros
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.
I have had compliments from customers in the last couple of days saying how much they like the ease of use and simplicity.
Pete H.
Cons
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
Cons
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
Many of which are completely missing from similar software.
I really missed not having Blue Folder around.
Key features
- Total features152
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Availability Management
- Bid Management
- Billable Items Tracking
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Chemical Usage Tracking
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commercial Moves
- Commercial Properties
- Communication Management
- Communications Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Facility Asset Management
- File Storage
- Financial Management
- Fixed Asset Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Mechanical Equipment
- For Moving Companies
- For Pest Control Companies
- For Plumbing Industry
- For Schools
- GPS
- Geographic Maps
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Image Capture
- Incident Management
- Intake Management
- Interaction Tracking
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Materials Management
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Multi-Location
- Online Booking
- Online Payments
- Online Time Clock
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photos/Images
- Preventive Maintenance
- Price and Cost Calculations
- Project Management
- Property Layouts
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Residential Properties
- Resource Management
- Resource Scheduling
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- SSL Security
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- User Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Total features104
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Lifecycle Management
- Asset Planning
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Availability Management
- Bid Management
- Billable Items Tracking
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Chemical Usage Tracking
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commercial Moves
- Commercial Properties
- Communication Management
- Communications Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Facility Asset Management
- File Storage
- Financial Management
- Fixed Asset Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Mechanical Equipment
- For Moving Companies
- For Pest Control Companies
- For Plumbing Industry
- For Schools
- GPS
- Geographic Maps
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- Image Capture
- Incident Management
- Intake Management
- Interaction Tracking
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Materials Management
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Multi-Location
- Online Booking
- Online Payments
- Online Time Clock
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photos/Images
- Preventive Maintenance
- Price and Cost Calculations
- Project Management
- Property Layouts
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Residential Properties
- Resource Management
- Resource Scheduling
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- SSL Security
- Sales Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Technician Management
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- User Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Total integrations14
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations9
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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