This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Kickserv vs Fraxion Comparison

Add to Compare

Compare similar apps

Jobber logo

Jobber

4.5

Connecteam logo

Connecteam

4.8

Housecall Pro logo

Housecall Pro

4.7

ServiceTitan logo

ServiceTitan

4.4

vcita logo

vcita

4.5

Service Fusion logo

Service Fusion

4.4

Good recommendations?

Overview

Category Leaders

Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...

Fraxion's procurement software is trusted by over 1,000 organizations worldwide for its visibility, ease of use, and proactive...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

31

Per month

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

331

5

4

3

2

1

190

104

23

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.2

45

5

4

3

2

1

17

23

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.

JD

John D.

They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.

MW

Mike W.

If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.

DB

Denise B.

Pros

The approval flow that the product allows is very nice and easy to set up. The system setup is logical, easy and the administration of the system is very simple once the setup is complete.

MH

Melanie H.

The implementation support was superb and the follow-up customer service was exceptional.

ES

Elbert S.

Our greatest feature has to be "Punchout. When we went live with it, everyone really started to enjoy it.

RS

Robert S.

Cons

The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.

bb

brian b.

Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.

JB

Josh B.

The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.

LH

Lisa H.

Cons

And doing change orders after you cancel a previous one is not possible. The system needs more simple features for everyday users who make simple errors to correct them easily.

DW

Desmond W.

It was difficult to deploying the upgrade. Setting up structures and our GL was difficult.

RM

Robert M.

Limited "quick" searches (vendor filters). Limited connectivity to other programs.

ST

Samone T.

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Imaging
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Claims
  • Expense Tracking
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Pest Control Companies
  • GPS
  • Intake Management
  • Integration Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Multi-Currency
  • Multi-Location
  • Online Time Clock
  • Opportunity Management
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Policy Management
  • Preventive Maintenance
  • Procurement Management
  • Project Accounting
  • Purchase Order Management
  • Purchasing & Receiving
  • Purchasing Reports
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Receiving/Putaway Management
  • Recurring Appointments
  • Reimbursement Management
  • Reminders
  • Repair Tickets
  • Reporting & Statistics
  • Requisition Management
  • Resource Scheduling
  • Routing
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Supplier Management
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features63
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Cataloging/Categorization
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Imaging
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Claims
  • Expense Tracking
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Pest Control Companies
  • GPS
  • Intake Management
  • Integration Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Multi-Currency
  • Multi-Location
  • Online Time Clock
  • Opportunity Management
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Policy Management
  • Preventive Maintenance
  • Procurement Management
  • Project Accounting
  • Purchase Order Management
  • Purchasing & Receiving
  • Purchasing Reports
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Receiving/Putaway Management
  • Recurring Appointments
  • Reimbursement Management
  • Reminders
  • Repair Tickets
  • Reporting & Statistics
  • Requisition Management
  • Resource Scheduling
  • Routing
  • Rules-Based Workflow
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Spend Analysis
  • Spend Control
  • Spend Management
  • Status Tracking
  • Supplier Management
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • User Management
  • Vendor Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations14
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations7
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier