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Kickserv vs Joblogic Comparison

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Overview

Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...

Joblogic is a cloud-based field service management solution which allows you to connect your back office, mobile workforce...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£30/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

161

94

22

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.5

(36)

5

4

3

2

1

22

12

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

I just can't say enough about the great customer service. Their tech support has just been awesome, and their price point is great compared to other software I have investigated.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
We love the simplicity of it, the work flow is really easy with the unschedule, scheduled, in progress, etc tabs. It keeps the jobs organized.

Pros

Had a great day, great company, great trainers. Feel much more confident in using the system.
Outstanding customer service. Friendly, easy to work with company with personal approach.
I would like to recommend Joblogic as an end to end computerised system for effectively managing all aspects of contracts.

Cons

Drop clients for no reason. Been working with kickserve for two years and still no solution to these scheduling errors.
Meaning, if signal is lost and the picture doesn't upload the picture is lost. This has led to us making a trip back to re-take a picture that didn't load or save.
Sometimes they were stuck waiting until I was available to process it for them since it is a small family company.

Cons

Terrible and because I decided to switch they are withholding my customer database.
The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.
Customer service is useless, and very slow. Again you get promised it’ll go to development team for review and get nothing.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review21 days ago

Key features

  • Total features53
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Appointment Management
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • Chat
  • Client Portal
  • Contact History
  • Cost Estimating
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Imaging
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Employee Management
  • Estimating
  • Filtered Views
  • GPS
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Assignment
  • Maintenance Scheduling
  • Mobile Alerts
  • Multiple Format Support
  • Online Booking Integration
  • Opportunity Management
  • Permission Management
  • Profit / Loss Statement
  • Progress Tracking
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • ROI Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Risk Assessment
  • SEO Management
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Stock Management
  • Third Party Integration
  • Work History
  • Total features26
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Appointment Management
  • Audit Trail
  • Automatic Backup
  • Automatic Notifications
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • Chat
  • Client Portal
  • Contact History
  • Cost Estimating
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Document Imaging
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Integration
  • Employee Management
  • Estimating
  • Filtered Views
  • GPS
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Lead Assignment
  • Maintenance Scheduling
  • Mobile Alerts
  • Multiple Format Support
  • Online Booking Integration
  • Opportunity Management
  • Permission Management
  • Profit / Loss Statement
  • Progress Tracking
  • Prospecting Tools
  • Purchase Order Management
  • Purchasing Management
  • QuickBooks Integration
  • Quote Management
  • ROI Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Risk Assessment
  • SEO Management
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Stock Management
  • Third Party Integration
  • Work History

Integrations

  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kickserv vs. Joblogic

See how Kickserv and Joblogic stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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