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Kickserv vs Joblogic Comparison
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Overview
Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...
Joblogic is a cloud-based field service management solution which allows you to connect your back office, mobile workforce...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
0
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
50
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
Pros
Had a great day, great company, great trainers. Feel much more confident in using the system.
Outstanding customer service. Friendly, easy to work with company with personal approach.
Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.
Cons
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
Cons
Terrible and because I decided to switch they are withholding my customer database.
The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.
Myles E.
Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office.
Key features
- Total features136
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Indicator
- Availability Management
- Barcode / Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Bills of Material
- Booking Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Change Order Management
- Check-in/Check-out
- Chemical Usage Tracking
- Client Management
- Client Portal
- Clock In / Out
- Commercial Moves
- Commercial Properties
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Expense Tracking
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Mechanical Equipment
- For Moving Companies
- For Pest Control Companies
- For Plumbing Industry
- For Schools
- Forecasting
- GPS
- Geographic Maps
- Historical Reporting
- Image Capture
- Incident Management
- Inspection Management
- Intake Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Cost Reporting
- Labor Forecasting
- Lead Management
- Leave Tracking
- Local Moves
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Messaging
- Military / GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Online Booking
- Online Payments
- Online Time Clock
- Opportunity Management
- Overrun Reporting
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photos / Images
- Predictive Maintenance
- Preventive Maintenance
- Production Cost Tracking
- Project Time Tracking
- Project Tracking
- Projections
- Property Layouts
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recruitment Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring Tasks
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Residential Properties
- Resource Scheduling
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Space Management
- Status Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Technician Management
- Third Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- To-Do List
- Vacation/Leave Tracking
- Variable Workforce
- Vendor Management
- Visitor Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Total features158
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Availability Indicator
- Availability Management
- Barcode / Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billing & Invoicing
- Bills of Material
- Booking Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Change Order Management
- Check-in/Check-out
- Chemical Usage Tracking
- Client Management
- Client Portal
- Clock In / Out
- Commercial Moves
- Commercial Properties
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Confirmation/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Estimating
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Alerts
- Email Management
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Expense Tracking
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Mechanical Equipment
- For Moving Companies
- For Pest Control Companies
- For Plumbing Industry
- For Schools
- Forecasting
- GPS
- Geographic Maps
- Historical Reporting
- Image Capture
- Incident Management
- Inspection Management
- Intake Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Cost Reporting
- Labor Forecasting
- Lead Management
- Leave Tracking
- Local Moves
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Messaging
- Military / GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Online Booking
- Online Payments
- Online Time Clock
- Opportunity Management
- Overrun Reporting
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Percent-Complete Tracking
- Performance Management
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photos / Images
- Predictive Maintenance
- Preventive Maintenance
- Production Cost Tracking
- Project Time Tracking
- Project Tracking
- Projections
- Property Layouts
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-time Scheduling
- Real-time Updates
- Recruitment Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Recurring Tasks
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Residential Properties
- Resource Scheduling
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Space Management
- Status Tracking
- Surveys & Feedback
- Task Management
- Task Scheduling
- Technician Management
- Third Party Integrations
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- To-Do List
- Vacation/Leave Tracking
- Variable Workforce
- Vendor Management
- Visitor Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Total integrations15
- Adobe Commerce
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations7
- Adobe Commerce
- Dropbox Business
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
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