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Kickserv vs Loc8 Comparison

Overview

Category Leaders

Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...

Loc8 will help you manage your service business. Easy to get started with free and paid editions. Loc8 will help you manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$59/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.75/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

161

94

22

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

27

52

33

9

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

I just can't say enough about the great customer service. Their tech support has just been awesome, and their price point is great compared to other software I have investigated.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
We love the simplicity of it, the work flow is really easy with the unschedule, scheduled, in progress, etc tabs. It keeps the jobs organized.

Pros

Sound public API, brilliant support and ability to build custom dedicated interface are the key points of the success.
We are still at the implementation stage of using Loc8 but I can see the benefit this software will have for our company. Loc8 is a great tool for equipment tracking and asset management.
I actually love that the customer can accept or deny my estimate sent to them by email. I also like that it turns your accepted estimates into jobs.

Cons

Drop clients for no reason. Been working with kickserve for two years and still no solution to these scheduling errors.
Meaning, if signal is lost and the picture doesn't upload the picture is lost. This has led to us making a trip back to re-take a picture that didn't load or save.
Sometimes they were stuck waiting until I was available to process it for them since it is a small family company.

Cons

The inability to see certain fields that were available on V3 and inability to change status to anything without having to change twice.
Deceptive costs... and i wasted 20 hours entering data.
So far, there is nothing that we can say negative about the software. We use it for simply managing our technician's schedule.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features98
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Call Center Management
  • Chat/Messaging
  • Chemical Management
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Depreciation Management
  • Desktop Notifications
  • Dispatch Management
  • Disposal Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • Frequency-Based Tasks
  • GPS
  • Historical Reporting
  • Inspection Management
  • Intake Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Knowledge Base Management
  • Lead Distribution
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Online Booking
  • Online Time Clock
  • Opportunity Management
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Predictive Maintenance
  • Preventive Maintenance
  • Pro Forma Invoices
  • Problem Management
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Purchasing & Receiving
  • Push Notifications
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Repair Tickets
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Scheduling
  • Risk Alerts
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Subcontractor Management
  • Supplier Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Vendor Management
  • Visitor Management
  • Warranty Tracking
  • Web Forms
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features143
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Action Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Attendance Tracking
  • Audit Management
  • Audit Trail
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Availability Indicator
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Call Center Management
  • Chat/Messaging
  • Chemical Management
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Management
  • Cost Estimating
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Depreciation Management
  • Desktop Notifications
  • Dispatch Management
  • Disposal Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Facility Scheduling
  • File Storage
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • Frequency-Based Tasks
  • GPS
  • Historical Reporting
  • Inspection Management
  • Intake Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Knowledge Base Management
  • Lead Distribution
  • Lead Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Location
  • Multiple Format Support
  • Online Booking
  • Online Time Clock
  • Opportunity Management
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Predictive Maintenance
  • Preventive Maintenance
  • Pro Forma Invoices
  • Problem Management
  • Progress Tracking
  • Project Management
  • Prospecting Tools
  • Purchasing & Receiving
  • Push Notifications
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Repair Tickets
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Resource Scheduling
  • Risk Alerts
  • Routing
  • Rules-Based Workflow
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Subcontractor Management
  • Supplier Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Transaction History
  • Vendor Management
  • Visitor Management
  • Warranty Tracking
  • Web Forms
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations7
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kickserv vs. Loc8

See how Kickserv and Loc8 stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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