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Kickserv vs Repsly Comparison

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Overview

Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...

Repsly's retail execution software empowers CPG teams to make data-driven insights and achieve peak performance in the field.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

161

94

22

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

59

54

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I just can't say enough about the great customer service. Their tech support has just been awesome, and their price point is great compared to other software I have investigated.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
We love the simplicity of it, the work flow is really easy with the unschedule, scheduled, in progress, etc tabs. It keeps the jobs organized.

Pros

Great experience with Repsly, pictures are awesome. Customer service are very helpful solving any issue that may have.
Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier.
We are able to upload pictures and see each others location. This helps inspire us all because we are able to encourage each others and feed off each person productivity.

Cons

Drop clients for no reason. Been working with kickserve for two years and still no solution to these scheduling errors.
Meaning, if signal is lost and the picture doesn't upload the picture is lost. This has led to us making a trip back to re-take a picture that didn't load or save.
Sometimes they were stuck waiting until I was available to process it for them since it is a small family company.

Cons

No more wasted time sitting in the car wondering where to go next, Repsly lets you view your nearby accounts on a map or list, or by searching.
Instead you just hit the back button to go onto the next item and many new users worry that the information they just added could have been deleted.
VAT number is not existent in the software and in Europe is the only way to identify companies. You did not think about it and this generates many problems to european companies.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features53
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Appointment Management
  • Auditing
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • CRM Integration
  • Chat
  • Client Portal
  • Contact History
  • Cost Estimating
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Digital Signature
  • Document Imaging
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Employee Management
  • Estimating
  • Filtered Views
  • Forms Management
  • GPS
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labeling
  • Lead Assignment
  • Location Tracking
  • Meeting Management
  • Mobile Alerts
  • Monitoring
  • Multi-Country
  • Multiple Format Support
  • Offline Access
  • Online Booking Integration
  • Opportunity Management
  • POS
  • POS Integration
  • Progress Tracking
  • Project Time Tracking
  • Prospecting Tools
  • QuickBooks Integration
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Route Optimization
  • SEO Management
  • Sales Reporting
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Tagging
  • Territory Management
  • Third Party Integration
  • Total features32
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Appointment Management
  • Auditing
  • Availability Indicator
  • Billing & Invoicing
  • Booking Management
  • CRM Integration
  • Chat
  • Client Portal
  • Contact History
  • Cost Estimating
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Digital Signature
  • Document Imaging
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Employee Management
  • Estimating
  • Filtered Views
  • Forms Management
  • GPS
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labeling
  • Lead Assignment
  • Location Tracking
  • Meeting Management
  • Mobile Alerts
  • Monitoring
  • Multi-Country
  • Multiple Format Support
  • Offline Access
  • Online Booking Integration
  • Opportunity Management
  • POS
  • POS Integration
  • Progress Tracking
  • Project Time Tracking
  • Prospecting Tools
  • QuickBooks Integration
  • Quote Management
  • ROI Analytics
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Route Optimization
  • SEO Management
  • Sales Reporting
  • Search Functionality
  • Secure Data Storage
  • Self Service Portal
  • Tagging
  • Territory Management
  • Third Party Integration

Integrations

  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations24
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Kickserv vs. Repsly

See how Kickserv and Repsly stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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