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Kickserv vs Repsly Comparison

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Overview

Category Leaders

Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...

Repsly's retail execution software empowers CPG teams to make data-driven insights and achieve peak performance in the field.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

332

5

4

3

2

1

191

104

23

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

123

5

4

3

2

1

59

55

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.

Pros

The team at Repsly is has been very helpful. Always available for questions and helping me figure out the best way to fix an issue or suggestions on things I can do better.
Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier.
Our field reps love the easy format. Customer support and response from Matthew Creamer has been outstanding.

Cons

The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.

Cons

Little bit overpriced with no posibility for invoicing directly to the company, has to be purchased with the credit card which is a problem for local bookkeeping.
Atypical programming errors took a while to fix/adjust.
Also, because they are only forms, there is no analytics to them, so for instance you can't calculate results automatically.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features136
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Autofill
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Sync
  • Cataloging/Categorization
  • Chemical Usage Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial Moves
  • Communication Management
  • Communications Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Debit/Credit Card Processing
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Equipment Management
  • Estimating
  • File Storage
  • Financial Management
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For Field Service
  • For Handyman Industry
  • For Moving Companies
  • For Pest Control Companies
  • For Plumbing Industry
  • For Retail
  • Forms Creation & Design
  • Forms Management
  • GPS
  • Geographic Maps
  • Image Capture
  • Intake Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labeling
  • Lead Management
  • Local Moves
  • Location Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Merchandise Management
  • Messaging
  • Military / GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Opportunity Management
  • Order Fulfillment
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Point of Sale (POS)
  • Preventive Maintenance
  • Process/Workflow Automation
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Tasks
  • Reminders
  • Repair Tickets
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Returns Management
  • Route Management
  • Route Optimization
  • Routing
  • Sales Activity Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features51
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Autofill
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Bid Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Sync
  • Cataloging/Categorization
  • Chemical Usage Tracking
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial Moves
  • Communication Management
  • Communications Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Debit/Credit Card Processing
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Storage
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Equipment Management
  • Estimating
  • File Storage
  • Financial Management
  • For Carpet Cleaners
  • For Commercial and/or Industrial Electrical Contractors
  • For Field Service
  • For Handyman Industry
  • For Moving Companies
  • For Pest Control Companies
  • For Plumbing Industry
  • For Retail
  • Forms Creation & Design
  • Forms Management
  • GPS
  • Geographic Maps
  • Image Capture
  • Intake Management
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labeling
  • Lead Management
  • Local Moves
  • Location Tracking
  • Maintenance Scheduling
  • Marketing Automation
  • Merchandise Management
  • Messaging
  • Military / GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Opportunity Management
  • Order Fulfillment
  • Order Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Point of Sale (POS)
  • Preventive Maintenance
  • Process/Workflow Automation
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Tasks
  • Reminders
  • Repair Tickets
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Returns Management
  • Route Management
  • Route Optimization
  • Routing
  • Sales Activity Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations15
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations24
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier