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Kickserv vs vcita Comparison

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Overview

Category Leaders

Built and Trusted By 1000s of Service Pros! Complete Paperless Job Management: Leads, Estimates, Team Scheduling, Running...

Category Leaders

vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

31

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

171

101

23

6

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5

4

3

2

1

132

42

9

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.

KP

Kari P.

I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.

JD

John D.

If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.

DB

Denise B.

Pros

I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.

LS

Lauren S.

Robust, all inclusive system, with outstanding customer support.

SK

Scott K.

I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry.

SD

Sharron D.

Cons

The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.

bb

brian b.

Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.

JB

Josh B.

The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.

LH

Lisa H.

Cons

This avoids many internal developments that are often inefficient or very costly.

DL

Denys L.

No Vcita no business for me. They have no live support, I've hated this from day 1.

LB

Linda B.

You cannot delete appointments made in error nor can you 'actually' delete contacts.

Michelle D.

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features88
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Bid Management
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Candidate Profiles
  • Care Summaries
  • Case Management
  • Cataloging/Categorization
  • Chemical Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Mac Devices
  • For Medical Purposes
  • For Physical Therapy
  • For Salons and Spas
  • For Startups
  • For iPad Devices
  • GPS
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • Image Library
  • In-person Trainer
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lesson Notes
  • Life Coaching
  • List Management
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Medical Billing
  • Member Management
  • Membership Management
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimized Emails
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Time Clock
  • Online Trainer
  • Opportunity Management
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection in the Field
  • Payment Processing
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Photos / Images
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Preventive Maintenance
  • Progress Notes
  • Project Billing
  • Promotions Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Repair Tickets
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Routing
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Score Tracking
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Service History
  • Shared Contacts
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Team Notes
  • Technician Management
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Time Tracking
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Warranty Tracking
  • Website Integration
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features200
  • API
  • Access Controls/Permissions