Kickserv Features

Kickserv

#1 Most User-Friendly Software to Run a Service Business

4.34/5 (291 reviews)

Kickserv Features In Depth

Two-Way Syncing to QuickBooks

Kickserv provides a seamless way for its users to keep their accounts up-to-date across multiple platforms, thanks to a two-way QuickBooks Online and QuickBooks Desktop sync. This feature enables businesses to ensure that all of QuickBooks data—including items, contacts, invoices, and payments—stays updated without repeated manual entry tasks.

Connect Kickserv to your QuickBooks account to take advantage of the two-way syncing feature. Let Kickserv know whenever you’re ready to sync, and the platform will instantly update your back office. A few of Kickserv’s advanced capabilities include the ability to sync estimates and print invoices from QuickBooks.

Keeping Customer Contact Records

Contact records give businesses a quick summary of each client they’ve done business with, putting important information (like a customer’s phone number or service preferences) at a field technician’s fingertips.

Create a record for each new client at your company, making sure to include as much relevant information as possible. This information could include phone numbers, email addresses, service addresses, and billing information, along with special notes and attachments that technicians can add while they’re working in the field. When your customer contact records are up-to-date, you’re able to quickly find related contacts and service locations, and set reminders for sales and work follow-ups.

Sending Invoices

Plenty of business apps provide users with the ability to send invoices, but Kickserv differentiates itself with its advanced invoice tracking capabilities. In addition to sending invoices via email, businesses can track the delivery of those invoices to their customers. This feature lets businesses know when customers have viewed the invoices they sent.

To generate a new invoice, click the Invoices tab and select the client you’re billing. Kickserv lets you enter custom items, descriptions, and prices. You can also include taxes on your invoices. You have the option to email the invoice or download it to send via USPS. Once a payment has been received, return to the Invoices tab to mark the invoice as paid.

Advanced Scheduling & Calendars

Color-coded calendars help support staffers and field technicians quickly see what appointments and meetings are scheduled for the coming week or month. Classic calendar features allow for drag-and-drop appointments, and dynamic calendar filtering.

Decide for yourself whether to view a daily, weekly, or monthly calendar. Color-coded features let you see which field technicians have the busiest schedules, and which types of service calls are most in demand. This information is especially useful when you’re managing an entire workforce, since it’s possible to review employee availability and reschedule appointments by simply dragging and dropping events into place.

Mobile Access

Kickserv provides field technicians with mobile access on a 24/7 basis. This allows employees and managers to remain on the same page whether they’re working inside or outside the office. Through the mobile app, technicians can check estimates, schedules, team statuses, jobs, and opportunities. They can also track time, attach notes, documents, and images to jobs, and they can share their location through GPS tracking.

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Appointment Scheduling
Asset Management
Automated Scheduling
Automatic Backup
Availability Indicator
Barcode / Ticket Scanning
Bid Management
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Chat/Messaging
Chemical Management
Client Management
Client Portal
Communication Management
Contact Database
Contract/License Management
Contractor Management
Cost Estimating
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Dispatch Management
Document Imaging
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
Feedback Management
File Storage
Fleet Management
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
For Pest Control Companies
GPS
Groundskeeping Management
Group Scheduling
Historical Reporting
Inspection Management
Intake Management
Interaction Tracking
Inventory Control
Inventory Management
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Distribution
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Monitoring
Multi-Location
Multiple Format Support
Offline Access
Online Booking
Online Time Clock
Opportunity Management
Payment Collection in the Field
Payment Processing
Payroll Management
Performance Metrics
Pest Activity Tracking
Pesticide Usage Tracking
Photos / Images
Preventive Maintenance
Progress Tracking
Project Management
Prospecting Tools
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Repair Tickets
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Route Optimization
Routing
SEO Management
SMS Messaging
SSL Security
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Service History
Status Tracking
Subcontractor Management
Summary Reports
Task Scheduling
Team Calendars
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Appointment Scheduling
Asset Management
Automated Scheduling
Automatic Backup
Availability Indicator
Barcode / Ticket Scanning
Bid Management
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Chat/Messaging
Chemical Management
Client Management
Client Portal
Communication Management
Contact Database
Contract/License Management
Contractor Management
Cost Estimating
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Dispatch Management
Document Imaging
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
Feedback Management
File Storage
Fleet Management
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
For Pest Control Companies
GPS
Groundskeeping Management
Group Scheduling
Historical Reporting
Inspection Management
Intake Management
Interaction Tracking
Inventory Control
Inventory Management
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Distribution
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Monitoring
Multi-Location
Multiple Format Support
Offline Access
Online Booking
Online Time Clock
Opportunity Management
Payment Collection in the Field
Payment Processing
Payroll Management
Performance Metrics
Pest Activity Tracking
Pesticide Usage Tracking
Photos / Images
Preventive Maintenance
Progress Tracking
Project Management
Prospecting Tools
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Repair Tickets
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Route Optimization
Routing
SEO Management
SMS Messaging
SSL Security
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Service History
Status Tracking
Subcontractor Management
Summary Reports
Task Scheduling
Team Calendars
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Appointment Scheduling
Asset Management
Automated Scheduling
Automatic Backup
Availability Indicator
Barcode / Ticket Scanning
Bid Management
Billing & Invoicing
Booking Management
CRM
Calendar Management
Calendar Sync
Chat/Messaging
Chemical Management
Client Management
Client Portal
Communication Management
Contact Database
Contract/License Management
Contractor Management
Cost Estimating
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Dispatch Management
Document Imaging
Document Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
Facility Scheduling
Feedback Management
File Storage
Fleet Management
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
For Pest Control Companies
GPS
Groundskeeping Management
Group Scheduling
Historical Reporting
Inspection Management
Intake Management
Interaction Tracking
Inventory Control
Inventory Management
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Distribution
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Monitoring
Multi-Location
Multiple Format Support
Offline Access
Online Booking
Online Time Clock
Opportunity Management
Payment Collection in the Field
Payment Processing
Payroll Management
Performance Metrics
Pest Activity Tracking
Pesticide Usage Tracking
Photos / Images
Preventive Maintenance
Progress Tracking
Project Management
Prospecting Tools
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Scheduling
Real-time Updates
Recurring Appointments
Recurring Tasks
Reminders
Repair Tickets
Reporting & Statistics
Reporting/Analytics
Resource Scheduling
Route Optimization
Routing
SEO Management
SMS Messaging
SSL Security
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Service History
Status Tracking
Subcontractor Management
Summary Reports
Task Scheduling
Team Calendars
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Warranty Tracking
Work History
Work Order Creation
Work Order Management
Workflow Management
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Mobile apps

iOS App


17 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


97 reviews

Kickserv Feature Reviews

25 reviewers had the following to say about Kickserv's features:

Jason R.

Decent in general. Mobile improvements needed.

2017-06-22

Fairly mobile agile job management.

Pros

Has API.

Cons

Native apps and limited api.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 11-50 employees)

Kickserv Review

2018-10-02

The software is easy to customize, makes training new employees much easier, and running reports is simple.

Pros

It is also very simple to create your own custom fields, reports, and track data.

Cons

There is no way to track inventory, and modifying customized work orders can sometimes be a nuisance.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Hello James,
Thank you very much for your time and the review. Your viewpoints were insightful. We are happy to hear how easy it is for new users to learn the flow of Kickserv and get started.
We certainly do have inventory on our roadmap of feature requests. It remains a feature that our Quickbooks and Xero integrations do very well.
We should discuss how we can enhance the customization of templates such as work orders with each other. I'll reach out to you directly.
Thank you again for your review.

Read more
Christy S.

Quick to learn, Easy to use, Adapt to your needs

2018-09-12

Kickserv has allowed us to track our time records in records within the job record, but then only enter one final labor charge within the invoice itself.

Pros

Adaptable to your companies needs with custom fields and reports. Directions/maps are integrated into each customer location for quickly planning your days journey.

Cons

It does not contain an inventory feature within the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Christy,
Thank you for your time. We very much appreciate the review. Beutel and Kickserv have been working with each other over 9 years now.
I can work with you to see if we can come up with a solution for the printing situation.
We now have two fabulous features that you may want to check out - Edge and Listings. They are certain to help your company grown

Read more
Mike L.

What did we do without Kickserv?

2019-06-24

We originally used it strictly as a tool for invoicing, but over this past year we've started using it for work routing, expense tracking, and productivity tracking.

Pros

Versatility SO easy to use Quickbooks integration

Cons

I wish the reporting functionality was more customizable. I'd specifically like better reporting for my expenses by technician.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Hello Mike,
SUPER review! Thank you for the terrific feedback. We love hearing about how easy our QuickBooks integration is to use and I believe your feedback will help others.

Read more
Diana P.

It was descent for project management but not useful for our needs

2018-05-26

It was easy to use and helpful for task management.

Pros

It was user friendly and our staff had an easy time setting it up for use.

Cons

The notifications of our schedule was helpful but we use iCalendar and it didn't integrate well with it and cause more work for us.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Hello Diana,
We are sorry that Kickserv did not work out for your office. As most field service businesses have a common "customer-flow-line" there still can be a significant paradigm shift for any organization when implementing a new enterprise wide tool. We would encourage any business curious how Kickserv could improve their productivity and profits to request a phone consultation. We were once the largest family run plumbing service organization in the nation. We love talking about field service.
-Pete

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Trevor D.

Cheaper than similar programs, but for a reason.

2017-06-22

More efficient work flow management from estimate to invoice.

Pros

It's easy to use and it looks very professional to customers when they view estimates, invoices, etc.

Cons

Custom templates sound like a great feature, but they don't respond very well within the program and are difficult to create. Mobile app is buggy and practically unusable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Ramon F.

Of all the software that I have used this has been the best with all the features you need and more.

2018-05-11

Pros

Has everything you need to run your business, user friendly, customers are able to make a payment right from the invoice.

Cons

Reports more accurate on the dashboard, more features on the mobile app (accepting credit card payments).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Thank you so much for your kind words, Ramon. We really appreciate you taking the time out to share your experience with us.

Read more
Richard Z.

#1 in Customer Relationship Management & Dispatching software

2021-05-12

It's easy to use for dispatching and task reminders.

Pros

It is easy to start using the kickserv system, especially since they have such a phenomenal support staff

Cons

I have used this software for over 8 years and the ONLY thing I still would like to see is a more robust search ability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Samantha K.

Kickserv Review

2019-07-08

It's a nice first step in a management software system being able to track jobs and employees is very helpful but it doesn't quite fulfill all expectations.

Pros

Assigning jobs and tracking employees is the nicest feature of kickserv

Cons

Can't send pdf invoices from kickserv and pdfs and excel spreadsheets are not compatible with the phone app so no one can view them from the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Kari P.

I love this software and would be lost without it!

2017-06-29

Tracking customers and scheduling

Pros

The scheduling is easy and the customer database is quickly searchable and tracks everything.

Cons

I do wish the reporting was a little easier to manipulate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave O.

Software very easy to learn and to use. Prints work orders and invoices. Attach external documents.

2018-05-10

Ability to export historical data.

Pros

Really like the credit card customer payment function. Can attach picture of payments by check for proof of payment. "Stripe" is an excellent card processor.

Cons

Impossible to get off the "hold" job status. Can't modify the work order or invoice although they look good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John L.

Overall, good experience. Not a fan of the electronic Customer support, prefer talking to a person.

2017-07-05

Pros

Customer reports average to good.

Cons

Limited with respect to multiple invoicing types to Customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandy S.

Superior Elevator Inspections - We Love Kickserv!

2019-06-24

Each has a different State Identification Number to record and track which we use in scheduling.

Pros

It's so easy to use and functions well for most of our needs.

Cons

We deal with many management companies who manage several of our customers and I have to re-type their contact info into each shared customer that we have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Hi Sandy,

SUPER review! You have been a very loyal customer for over 3 years! Thank you. We do thrive on feedback from our customers like you. Your viewpoints were insightful, and I believe they will help others.

Read more
Bill L.

Helping us get to the next level

2010-04-26

Service Sidekick has been instrumental in getting our operations to run smoothly. When we were shopping for software we kept on finding that other software packages were very redistricting. SSK did not require us to have an in house server, and it also integrated with our accounting software. These two point save us over $10,000 and the is just infrastructure cost. We regularly go to meetings with other businesses in our trade, and when comparing operations software SSK always make us look like Pro's.

Pros

It is also easily and inexpensively expandable to mobile users.

Cons

We are still putting Tech data in to excel.

Source: GetApp
Helpful?   Yes   No
Read more
Julian C.

Awesome daily management and dispatching.

2017-06-22

Management of Daily operations and organization of all work and dispatched work all in one place at the Dashboard

Pros

Very easy to use and tech support the greatest !!!!!!!

Cons

Slow down periods but the tech staff usually has a fix with in minutes. They are always working to improve operations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristy S.

Best management software

2019-11-15

This is the best management program I will not use another

Pros

I love that I can do so many things with kirkserv manage my employees , and schedule, do invoicing and payments and more so user friendly

Cons

There is nothing that I did not like about kickserv

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Hello Kristy,
Wow! That is the experience work to provide all our customers. If there is ever any questions or concerns use that blue chat bubble in the bottom right.

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Charles M.

Office Mananger

2019-06-24

I find the program very easy to use, from having zero training to just diving in and learning as I go I find it easy to move around in.

Pros

I like the new feature of being able to move your charges and I can verify if invoices have been viewed and when.

Cons

Not being able to create a report that show's individual sales

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Hi Charles,
You have a been a very loyal customer for over 3 years! Thank you. Your viewpoints were insightful. Make sure to reach out to us with our in-app chat support for help creating an individual report because we are here to help.

Read more
Kyle T.

Excellent, agile field management software

2016-03-22

- Interaction with third-party software, like Quickbooks or Google Calendar, could be improved.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Soledad B.

Easy to use

2019-07-12

Pros

I enjoy the ability to pull reports for any data that I need.

Cons

I don't like that I cant do end dates for some of my reports. It's easy to delete information but I'd like to do the end dates as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kris N.

Sidekick Rocks

2011-12-19

I even recommend it to people who don't need to track resources because it's so flexible, you can use it as a CRM.

Pros

Extremely flexible - I've been able to easily customize the product to show the things we like to see and to run the way we want it. Reports - the capabilities of the reports are amazing.

Cons

Some features don't quite work the way you would expect (timecards) - they don't actually integrate to QB, so it's kind of a teaser and we spent a fair amount of time trying to use the time tracker only to have to go to another solution.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Emmarose D.

Kickserv

2019-06-24

Pros

Ease of use, makes organization easier, easily sending invoices to clients.

Cons

Difficult to learn your way around the site at first. Some reports are not accurate, and custom reports don't seem to work.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Hi Emmarose,
Thank you for your review! Please know that we really do appreciate your company doing business with us for close to 3 years! Reach out to us with our in-app chat support regarding the reports. We are here to help.

Read more
Lori F.

needed help with getting kickserv set up on new computer, received step by step insturctions!

2018-01-10

saved so much time

Pros

Pretty user friendly and it syncs with Quickbooks desktop. Customer service is awesome too! Like the calendar

Cons

Wish that email addresses were easier to enter when emailing an invoice. Also wish there were more formats for the receivables reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Thank you for the positive review. We are happy that your experience with Kickserv is supporting you and your business.
We are passing your feature requests onto our Product manager.

Read more
Justin S.

Used to be a great software...

2017-06-26

Pros

Mobile app has great features, QuickBooks desktop integration is a plus, ease of reports.

Cons

Further, quickbooks desktop integration has become very expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Herb M.

Time reporting

2019-07-19

I really only use it for my weekly time, no is

Pros

The ease of time reporting, we put our time in weekly and its very easy to use

Cons

no real cons, I only use it to input my time

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Thank you so much for your kind words, Herb. We really appreciate you taking the time out to share your experience with us.

Read more
Carrie S.

Kickserv is very user friendly and does exactly what our company needs

2018-05-11

Ease of Scheduling, Custom reports, billing is a breeze and posting payments is easy.

Pros

Scheduling is a breeze, I can look back and see the history of who went to what job. The reports help us look at the past few years to see if there's a pattern for busy times of year.

Cons

I honestly don't have any complaints - Its a big upgrade from Service Sidekick - I highly recommend this program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Kickserv


Thank you so much for your kind words, Carrie. We really appreciate you taking the time out to share your experience with us.

Read more