Kisi Features

Kisi

Cloud-based physical security and access control system

4.82/5 (34 reviews)

Kisi Feature Summary

  • Data Collection
  • Incident Management

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Alerts / Escalation
Audit Trail
Auditing
Authentication
Automatic Notifications
CRM Integration
Configuration Management
Credential Management
Custom Forms
Customizable Branding
Data Synchronization
Event Logs
Event Tracking
Incident Management
Monitoring
Multi-Location
Permission Management
Real Time Updates
Remote Access
Remote Control
Remote Update / Installation
Role-Based Permissions
Single Sign On
Status Tracking
Third Party Integration
User Management
Visitor Management
Visitor Tracking
Learn moreCompare App
API
Access Control
Activity Dashboard
Alerts / Escalation
Audit Trail
Auditing
Authentication
Automatic Notifications
CRM Integration
Configuration Management
Credential Management
Custom Forms
Customizable Branding
Data Synchronization
Event Logs
Event Tracking
Incident Management
Monitoring
Multi-Location
Permission Management
Real Time Updates
Remote Access
Remote Control
Remote Update / Installation
Role-Based Permissions
Single Sign On
Status Tracking
Third Party Integration
User Management
Visitor Management
Visitor Tracking
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Alerts / Escalation
Audit Trail
Auditing
Authentication
Automatic Notifications
CRM Integration
Configuration Management
Credential Management
Custom Forms
Customizable Branding
Data Synchronization
Event Logs
Event Tracking
Incident Management
Monitoring
Multi-Location
Permission Management
Real Time Updates
Remote Access
Remote Control
Remote Update / Installation
Role-Based Permissions
Single Sign On
Status Tracking
Third Party Integration
User Management
Visitor Management
Visitor Tracking
Visit WebsiteCompare App

Mobile apps

iOS App


3,820 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


543 reviews

Kisi Feature Reviews

25 reviewers had the following to say about Kisi's features:

Ana Rosa

Easy to order, install, configure, use, adapt - pretty solid

2020-01-31

I have use it locally and remotely on a number of occasions and set up permissions/ removed access easily in minutes for different offices from both my mobile and laptop.

Pros

I also like how easy the dashboard is to use from an admin point of view.

Cons

The card option could be worked a bit better and sometimes invoicing and order tracking can take a bit of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron Oboh

Ease of Admin and Use

2020-02-10

The app is easy to deploy and implement.

Pros

Ease of Administration and provisioning. Having an app to unlock doors is very convenient for admin and user purposes. Cloud managemen

Cons

Built in reporting and metrics consumption

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary Yeung

Great product covering different industries

2020-02-10

Pros

We use it mainly to integrate with our own solution and again the set of APIs & documentation being available are great for developers to utilise.

Cons

Also it will be great if Kisi can provide more mobile app SDK and the ability for offline operations so customers do not need to worry about data connectivity issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim McAlpine

Works as advertised

2020-02-07

Kisi has eliminated the need to hand out physical keys at our cowork space. It is a great, reliable solution.

Pros

The admin panel is easy to use and simple to manage users and schedule door unlocks.

Cons

No real cons to speak of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Rolfsen

Great access control

2020-02-10

I've been able to lock the office down as needed and control who has access, and when. The remote admin has been a game changer in contrast with my old system,.

Pros

This was very easy to set up as a replacement to our existing access control system.

Cons

Currently the system needs 20-30 minutes in real life use to recognize new calendar events, and something more speedy would be helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared DeLong

Great tool providing security to our office

2018-05-08

Kisi is an easy tool that gives access for all of our employees to our building, while providing security and peace of mind in the workplace.

Pros

Kisi is a smart, easy tool that helps keep our office secure without the hassle of passing out office keys.

Cons

There's some usability features they could update that would be nice so we could essentially walk up to the door and it would automatically open.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Harvey

Great for our Coworking Space

2020-02-12

Pros

Kisi was super easy to set up and has continued to be easy as we add new members and rent out our space for events etc.

Cons

The app and mobile website lacks some functionality for administrators - could be more mobile friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Hildebrant

Simple Access Control You Can Rely On

2020-02-18

We're very happy with the Kisi platform. It is an access control solution that truly just works with enough options that it is applicable to most situations. We use Kisi for after-hours access control to one of our largest offices. We have over 100 end users setup to use the app and we've had zero complaints or trouble with operation from a user perspective.

Pros

The app is straightforward and just works and is lightyears ahead of having to keep track of access cards/keys.

Cons

It is a useful tool for being able to import your users, but you can not sync more than one-level deep into your organizational structure and that is very limiting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Escalona

Free Now experience

2020-02-18

Our users are more than happy with the quick and easy access provided.

Pros

- Easy to install and manage, I did the whole setup in just 2 working days!

Cons

- Okta integration wasn't (and isn't) ready yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Koller

Simple, easy to use and set up

2020-01-31

we needed to know who was going in and out of our office and this was a seamless way to monitor that

Pros

It does what we need it to and is pretty seamless to use

Cons

you have to get very close, like on the sensor, and hold it for the sticker access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James Arslan

Are you still using a key to open a door?

2020-02-06

Pros

Sharing access can't be easier and the best part is we always get a notification when someone opens any of the doors.

Cons

The users get used to having an easy access to the office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth Escoffery

Kisi allows me to access my co-working space 24/7

2019-07-21

I was having issues with the fingerprint entry option we used previously (especially when it was cold outside) so Kisi has made it much easier to access my building quickly so I don't waste any time trying to get in the door.

Pros

I like having the keyless entry to my coworking space, all I need is my phone with me!

Cons

There have been a few times where the app logged me out, but it wasn't a huge deal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Edward Moore

Gives us a lot of time back

2020-02-17

It gives our athletes access to the facility so we don't have to staff it.

Pros

It is the backbone of our entire business model. Outstanding product.

Cons

We are struggling to integrate with our membership website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I'm new to using, but what an awesome app!

2018-05-16

Pros

I love how easy it was to set up, it really didn't require any brainpower at all.

Cons

I don't like having to enable my location on my phone - but I'm sure it's a safety feature and a choice that my coworking office decided to make.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth Baublitz

Kisi has enabled me to enter our organization's building and rooms with ease.

2018-03-08

Pros

I love the design of the app.

Cons

If your internet connection is bad on your phone, it can take longer to enter into the building or a room.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
William Baublitz

Get where you want to go faster...sometimes...if there is internet

2018-11-14

Pros

No but really, this is a great software and I appreciate how easy it is to give people access to a building and regulate when/where they are able to get in.

Cons

I think it automatically locks the doors at that point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
William Baublitz

Easy entry to our office (and various rooms within) all through one app

2018-03-08

Easy access to our building, configurable access for temporary employees and workers.

Pros

It's incredible how an entire building can have wifi locks installed so quickly with Kisi. Our office uses it for front/rear entrance, office side, and various closet spaces on the public side. We don't have a security system but still feel safe having Kisi

Cons

Sometimes the app is slow, thus delaying your entry into the building. Also, I didn't update my app for about 1 year and subsequently lost access to our building because the app kept crashing. My bad, but still it was inconvenient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Design company, 1-10 employees)

Ridiculously Simple Door Access

2019-02-27

Not having a carry a bunch of keys and being able to give people remote access to our building makes life so much easier and more convenient.

Pros

In my particular position, the most useful thing about KISI is being able to give access of our event space to renters remotely via the app.

Cons

In order to get the most seamless experience you have to allow background location permission, which I prefer to use sparingly. That makes it necessary to go through a couple extra steps to unlock doors.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tristan Laugher

Great app

2019-10-01

Pros

Easy to set up and use, fast loading, limited options.

Cons

None. While It’s not used daily it serves its perpose.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter Paychev

Centralized access control???? Oh and I would give customer support 6 starts out of 5 if it'd let me

2020-02-06

Our company was looking for a way to control global access. Previously we had security companies do individual install and had to have someone at each location control access and issue cards for entry. We needed a way we could show that when someone left the org or was terminated we immediately disabled access, without hoping the person at the location was paying attention to delete access.

Pros

Kisi is the best way in the business to control access for multiple locations from one easy administrative portal.

Cons

The features that I WISH Kisi had is actually already on their roadmap! I want SAML 2.0. They have it on the way. I want enhanced administrative levels of control, they already have that on the way!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paula Lean

User Friendly

2020-02-12

By installing Kisi it has added a lot of value to our business ,we able to increase our operational hours and decrease hourly staff.

Pros

Very easy to process to install and use our staff loves it!

Cons

cant think of anything, our experience has been positive we have now installed Kisi in both of our locations!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Derrick Sharkey

Great product

2020-02-06

Pros

Easy to use software and great feeling knowing you no longer need to have keys.

Cons

I can't really think of any cons with this product.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Liz Baublitz

Keyless Door Access Review

2018-11-20

Pros

It was way easy than having to fumble around with keys.

Cons

I did not like that with this software when the power would go out, it wouldn't work properly and then you would have to switch to using normal key. This was a little bit of an inconvenience.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tara Lopez

The KISI software provides both easy access and dependable security!

2020-02-06

Security and transparency!

Pros

The KISI software is incredibly easy to use and my team loves that we use an app to enter our suite.

Cons

The system is connected to Wifi and when it goes down (not KISI's fault) the KISI system is affected. Not a huge issue because this hardly ever happens and my regular key still works!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maya Lambiase

Kisi

2019-11-24

Kisi has been great. I have not had any issues with it. I love it!

Pros

It is so easy to use and I love not needing a key to get it.

Cons

The only concern I would have is if my phone battery dies, I'm not sure how I would enter the building.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more