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Leapwork vs Urbest Comparison

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Overview

Leapwork is a no-code test automation and RPA platform for enterprises. Through a visual, no-code approach, Leapwork makes...

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

600

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

17

24

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

5

4

3

2

1

21

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love the ability to create blocks. I like the API it is very user friendly.
This makes it quick to have good coverage of new feature fast. Additionally we have a good coverage of the browsers our customers use in production.
What I like best is a great customer service it provided.

Pros

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

Cons

When I create large scripts/sequens it can be hard to get the grafic to work. Furter it is a shame that I need a grafic interface to run the script.
Now all I have to do is look at the results and do real test analysis, instead of wasting time pressing buttons.
In on particular instance an adhoc schedule got stuck running and filled up the HDD. I was forced to restore the server from backup.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features24
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Asset Tracking
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Customer Database
  • Customer Management
  • Data Visualization
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Email Management
  • Employee Management
  • File Storage
  • For Facility Management
  • For Schools
  • Forms Management
  • Hierarchical View
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Move & Copy
  • Multi-Channel Communication
  • Multi-Location
  • Online Time Clock
  • Order Management
  • Parameterized Testing
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Testing
  • Preventive Maintenance
  • Project Management
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Requirements-Based Testing
  • Residential Properties
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Software Testing Management
  • Status Tracking
  • Support Ticket Management
  • Supports Parallel Execution
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Test Script Reviews
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Unicode Compliance
  • User Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features84
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Asset Tracking
  • Automated Scheduling
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Chat/Messaging
  • Claims Tracking
  • Client Management
  • Collaboration Tools
  • Commercial Properties
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Customer Database
  • Customer Management
  • Data Visualization
  • Dispatch Management
  • Document Management
  • Drag & Drop
  • Email Management
  • Employee Management
  • File Storage
  • For Facility Management
  • For Schools
  • Forms Management
  • Hierarchical View
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Issue Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Job Tracking
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Move & Copy
  • Multi-Channel Communication
  • Multi-Location
  • Online Time Clock
  • Order Management
  • Parameterized Testing
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Testing
  • Preventive Maintenance
  • Project Management
  • Quality Control
  • Quality Control Management
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting/Analytics
  • Requirements-Based Testing
  • Residential Properties
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Software Testing Management
  • Status Tracking
  • Support Ticket Management
  • Supports Parallel Execution
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Test Script Reviews
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Unicode Compliance
  • User Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations13
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Leapwork vs. Urbest

See how Leapwork and Urbest stack up against each other by comparing features, pricing, ratings, integrations, security & more.